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Business Profile

Collections Agencies

TrueAccord Corp.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Reviews

Customer Review Ratings

4.1/5 stars

Average of 123 Customer Reviews

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Review Details

  • Review fromKimberly C

    Date: 06/06/2023

    5 stars
    No threats. No stress. By far, the easiest debt collector I have EVER dealt with in my ENTIRE life. THAT IS THE ****** ********************

    TrueAccord Corp.

    Date: 06/06/2023

    TrueAccord Corp. takes all feedback seriously. We take great pride in your positive experience with our team. Thank you for letting us know we were able to help.
  • Review fromRobert S

    Date: 05/29/2023

    5 stars
    True Accord utilizes a much different approach to collections. Yes, most of know, our obligation. Using ****** style tactics just doesnt get it. Thank you, ??

    TrueAccord Corp.

    Date: 05/30/2023

    TrueAccord Corp. takes all feedback seriously. Thank you for taking the time to rate the service you received. We’re happy you had a good experience.
  • Review fromCindy G

    Date: 05/28/2023

    5 stars
    Awesome to work with I'm really thankful for them working with me

    TrueAccord Corp.

    Date: 05/30/2023

    TrueAccord Corp. takes all feedback seriously. We are so glad to hear of your positive experience with the TrueAccord team. Thank you for letting us know we were able to help.
  • Review fromLorraine H

    Date: 05/26/2023

    5 stars
    No pressure, balance reductions even with payments Very. Easy to set up.

    TrueAccord Corp.

    Date: 05/30/2023

    TrueAccord Corp. takes all feedback seriously. Thank you for taking the time to let us know your experience was enjoyable.
  • Review fromShannon N

    Date: 05/23/2023

    1 star
    This company took my money and never gave it towards the bill

    TrueAccord Corp.

    Date: 05/26/2023

    TrueAccord Corp. appreciates your feedback. Thank you for letting us know of your concerns. For your privacy, this has been forwarded to TrueAccord's support team. We can be reached via email at ******************************** or by phone at **************.
  • Review fromJohn T

    Date: 05/20/2023

    4 stars
    Their system is easy to use and the settlement they offered was fair for both sides. Offering various ways to make payments (3 mos, 6 mos etc..) is helpful as well. All in all, was a good experience (if you have to have one like this). Nice job.

    TrueAccord Corp.

    Date: 05/22/2023

    TrueAccord Corp. takes all feedback seriously. We take pride in knowing that you are pleased with our digital, consumer-friendly collection practices. Thank you for your kind words.
  • Review fromJacob H

    Date: 05/17/2023

    1 star
    TrueAccord continues to take payments out of your account after the debt has been settled. Their help line is just a bunch of people who will put you on hold for 10+ minutes and rack up that time while they juggle you from person to person as they stumble through the conversation. They're trying to charge multiple payments of over a hundred USD and I've had to contact my bank to let them know that the debt is closed while TrueAccord continues to harass me via email. It's amazing how poorly equipped they are for problem-solving when they will read off details of your account over the line just fine.

    TrueAccord Corp.

    Date: 05/19/2023

    TrueAccord Corp. appreciates your feedback. Thank you for letting us know of your concerns. For your privacy, this has been forwarded to TrueAccord's support team. Please reach out to our team via email at ******************************** for more information.

    TrueAccord Corp.

    Date: 05/19/2023

    TrueAccord Corp. appreciates your feedback. Thank you for letting us know of your concerns. For your privacy, this has been forwarded to TrueAccord's support team. Please reach out to our team via email at ******************************** for more information.
  • Review fromCandace B.

    Date: 05/17/2023

    5 stars
    They offer Easy nd very affordable payments to clear up your credit debt with them!

    TrueAccord Corp.

    Date: 05/18/2023

    TrueAccord Corp. takes all feedback seriously. Thank you for taking the time to rate the service you received. Were happy you had a good experience.
  • Review fromAngela H

    Date: 04/18/2023

    5 stars
    True Accord sets the standard for how debt collection should work. When the unexpected happens and you have something that unfortunately goes to collections they still treat you with respect.

    TrueAccord Corp.

    Date: 04/19/2023

    TrueAccord Corp. takes all feedback seriously. Thank you for taking the time to rate the service you received. Were happy you had a good experience.
  • Review fromAndrew F

    Date: 03/22/2023

    5 stars
    TrueAccord makes it very easy to resolve outstanding debt they are collecting. I did not experience any rudeness and was able to satisfy my account very swiftly thanks to ****************** She was a pleasure to work with on resolving this issue.

    TrueAccord Corp.

    Date: 04/19/2023

    TrueAccord Corp. takes all feedback seriously. We take great pride in your positive experience with our team. Thank you for letting us know we were able to help.

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