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Business Profile

Collections Agencies

TrueAccord Corp.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Reviews

Customer Review Ratings

4.13/5 stars

Average of 84 Customer Reviews

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Review Details

  • Review fromStacey H

    Date: 02/16/2025

    5 stars
    Thank you for being so easy to work with not only on the payment amount but also allowing me to adjust the due date whenever I needed to. Very few debt collectors are so accommodating.

    TrueAccord Corp.

    Date: 02/26/2025

    TrueAccord Corp. truly appreciates your feedback. We take great pride in your positive experience with our team. Thank you for letting us know we were able to help.
  • Review fromElaina R

    Date: 02/10/2025

    1 star
    I wish I could give zero stars. This budines emailed me looking to collect a debt of another individual that doesn’t even live in the same state as I. The email disclosed personal information including addresses (including past) and debt about and details. This is very concerning that they are sharing personal information with incorrect individuals. I wish I had a way to contact the correct individual to let them know data is being leaked.

    TrueAccord Corp.

    Date: 02/26/2025

    TrueAccord Corp. appreciates your feedback. Thank you for letting us know of your concerns. For your privacy, this has been forwarded to TrueAccord's support team. We can be reached via email at [email protected] or by phone at (888) 316-5474.
  • Review fromSteven P

    Date: 02/03/2025

    1 star
    I wish I could give a zero star. They put me in collections for a account that was not mine. I asked for the original bill and where the account was opened it's been months since my first request. I continue to be harassed by this company via text and email and phone. Each time I request the same information. It's still on my credit. I'm ready to seek legal action against them. As a collector they have to provide this information. They have not done so.

    TrueAccord Corp.

    Date: 02/12/2025

    ??Thank you for your inquiry. Please contact us via email at [email protected] or by phone at (866) 611-2731 so that we may be of further assistance. Thank you.
  • Review fromABBY B

    Date: 11/20/2024

    1 star
    This company started sending me text messages. I reached out and asked to dispute this account because it's not on my credit report. The amount owed and company isn't anything I owe and haven't ever done any business with them. They refused to investigate the amount and give me details according to an email I received back from Ningdeih at ( Trueaccord) I filed a formal complaint.

    TrueAccord Corp.

    Date: 11/27/2024

    TrueAccord Corp. appreciates your feedback. Thank you for letting us know of your concerns. For your privacy, this has been forwarded to TrueAccord's support team. We can be reached via email at [email protected] or by phone at (866) 611-2731.
  • Review fromAndreas L

    Date: 11/16/2024

    5 stars
    Do you owe a small debt? This company offers reasonable payment plans at a low price. They will work with you.

    TrueAccord Corp.

    Date: 11/19/2024

    TrueAccord Corp. truly appreciates your feedback. We take great pride in your positive experience with our team. Thank you for letting us know we were able to help.
  • Review fromJennifer B

    Date: 10/29/2024

    1 star
    This company has been calling me daily for no reason. There is nothing on my credit report nor do I have any clue what this is about. I am assuming this is a fraudulent company as my identity has been compromised many times and there is an AG investigation that is ongoing.

    TrueAccord Corp.

    Date: 11/11/2024

    TrueAccord Corp. appreciates your feedback. Thank you for letting us know of your concerns. For your privacy, this has been forwarded to TrueAccord's support team. We can be reached via email at [email protected] or by phone at (866) 611-2731.
  • Review fromLorene K

    Date: 10/15/2024

    1 star
    I received an email attempt to collect a debt for someone who has my first name but a different last name. Supposedly this is for a 2019 charge with Verizon, a company I've never had services with. I believe True Accord is just searching for anyone who might be willing to respond to their outreach.
    By this notice, I'd like to officially report this company as not reputable and ask for any additional information to ensure that they never contact me again.
    Lorene K

    TrueAccord Corp.

    Date: 10/28/2024

    TrueAccord Corp. appreciates your feedback. Thank you for letting us know of your concerns. For your privacy, this has been forwarded to TrueAccord's support team. We can be reached via email at [email protected] or by phone at (866) 611-2731.
  • Review fromMamie B

    Date: 09/01/2024

    5 stars
    I did not have any issues with this company and I appreciate that so for that I thank you.

    TrueAccord Corp.

    Date: 09/03/2024

    TrueAccord Corp. truly appreciates your feedback. We take great pride in your positive experience with our team. Thank you for letting us know we were able to help.
  • Review fromDebra S

    Date: 08/29/2024

    5 stars
    Used the automated account to setup my payment arrangements. Easy to use and had it done in a few minutes.

    TrueAccord Corp.

    Date: 09/03/2024

    TrueAccord Corp. truly appreciates your feedback. We take pride in knowing that you are pleased with our digital, consumer-friendly collection practices. Thank you for your kind words.
  • Review fromSusan G

    Date: 08/28/2024

    5 stars
    This company let me know I had a balance without the big pressure. This made me want to pay even more. TY

    TrueAccord Corp.

    Date: 09/03/2024

    TrueAccord Corp. truly appreciates your feedback. Thank you for taking the time to let us know that you had a positive experience with our team.

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