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Business Profile

Basement Waterproofing

Everdry Waterproofing of Michiana

Reviews

Customer Review Ratings

4.8/5 stars

Average of 168 Customer Reviews

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Review Details

  • Review fromOzzy O

    Date: 05/10/2024

    1 star
    I am not a person being paid by a company to write a 5 star review. I am a member of 1 of the smallest minority groups 1% in America being a physically/mentally disabled Veteran. I'm a actual unsatisfied customer that has paid the full contract price of $25,000 dollars. They cashed the check same day they worked on my house. I'm exercising the 1st amendment of freedom of speech. Here is my experience on how they demonstrated how they value me as a paying customer/disabled Vet. A representative for this company with no uniform or ID badge going door to door in my neighborhood & giving out % off coupons for basement home repairs failed to honor my no solicitating/loitering sign. I told him I was a disabled Veteran & was not interested. He was persistent & persuaded me to say yes. He gave me a % off coupon. Inspector refused to apply to the contract. (bait & switch?) He used aggressive high pressure sales tactics, scare tactics, etc & failed to write all my concerns down with 1 being people approaching me a Disabled Vet from behind unannounced. I informed foreman as well. They failed to do the job how it was described to me leaving the work incomplete. They failed to respect my property & damaged/destroyed multiple things & failed to keep their word replacing those things. I have to replace a window they damaged/took out without my verbal permission. The foreman refused to explain in detail all the paperwork I did not understand but persuaded me to sign it as it only gave them permission to start. I fell which led to a ER visit & injuries due to their unsatisfactory cleanup yellow/red energy drink can when worker was going to their truck to get paperwork for me. My wife informed them of my fall injuries. Worker bashed me/my service & branch I served. Due to pain & suffering from the belittlement of the verbal/emotional/mental abuse I attempted suicide. I feel scammed, & my gullibility was taken advantage of etc. Disabled Veteran lives Matter. Had MRI today with dia.
  • Review fromJim J

    Date: 05/02/2024

    5 stars
    Everdry representative was knowledgeable and answered all of our questions. He explained everything to our satisfaction.

    Everdry Waterproofing of Michiana

    Date: 05/03/2024

    Thank you for your five-star review! We're thrilled to hear that our Everdry representative provided you with exceptional service to your satisfaction. 
  • Review fromZachary W

    Date: 04/29/2024

    5 stars
    Very informative and knowledgeable. Earned my business because of knowledge and warrantees

    Everdry Waterproofing of Michiana

    Date: 05/03/2024

    Thank you ******* for your positive five-star review! We are ecstatic to have earned your trust to protect and service your home in the future to come! 
  • Review fromJohn P

    Date: 04/25/2024

    5 stars
    Just finished up our inspection/estimate with ****. So excited for his team to get started with our hybrid system install. **** was so knowledgeable and friendly throughout the process. He didnt hard/sell or pressure us on anything! His knowledge of the problems and explainatuons the Everdry solutions were enough to close the deal with us. He was so easy to trust and get along with. Thanks ****!

    Everdry Waterproofing of Michiana

    Date: 04/29/2024

    Thank you so much for sharing your experience with ****! We're thrilled to hear that he provided you with great knowledgeable and friendly service during your inspection and estimate. We are thrilled that you have put your trust in us to better your home for the future to come! 

     

  • Review fromNick P

    Date: 04/22/2024

    5 stars
    *** was super professional and was very honest in what will be our new basement

    Everdry Waterproofing of Michiana

    Date: 04/29/2024

    We greatly appreciate your feedback about ***! It's wonderful to hear that he provided honest excellence during your free inspection! Transparency and professionalism are key values for us, and we're glad that *** exemplified that during your interactions. Thank you! 
  • Review fromKayla T

    Date: 04/18/2024

    5 stars
    **** was amazing. He answered all our questions and answered all our questions. He did an amazing job on our inspection. I felt super comfortable around him and my grandparents recommended him.

    Everdry Waterproofing of Michiana

    Date: 04/19/2024

    Thank you for your review we are delighted to hear that **** provided such exceptional service during your inspection. We truly appreciate your kind words and trust in our services! Thank you for the recommendation!
  • Review fromGary R

    Date: 04/13/2024

    5 stars
    Outstanding Home estimate by ****.Felt very comfortable with the breakdown of services and explanations!

    Everdry Waterproofing of Michiana

    Date: 04/19/2024

    Thank you for your glowing review! We appreciate the time and recognition of ****'s inspection performance and hope he gave exceptional solutions for your home. 
  • Review fromKevin K

    Date: 04/08/2024

    5 stars
    *** was very helpful and honest. Very informative and provided relative information.

    Everdry Waterproofing of Michiana

    Date: 04/12/2024

    Thank you for taking the time to share your feedback! We are delighted to hear that *** provided you with honest assistance and that your found information provided to be relevant. We strive to provide exceptional service to all of our customers, and its always rewarding to know when we've succeeded. 
  • Review fromSteven T

    Date: 04/05/2024

    5 stars
    Evaluating the sales effort: **** and **** both were helpful and gave me confidence that the work would be worth the price. I look forward to the finished project.

    Everdry Waterproofing of Michiana

    Date: 04/09/2024

    It truly is incredible to hear how our team of sales representatives have worked together to provide helpful insights and guidance during your free foundation inspection, giving you confidence in the value of the work to be done. We're excited to deliver a finished product that meets and exceeds your expectations. 
  • Review fromSHARAY H

    Date: 04/05/2024

    5 stars
    Great Salesman. Knowledgeable, friendly, and professional! He is an asset to the organization.

    Everdry Waterproofing of Michiana

    Date: 04/09/2024

    Thank you for your kind words! We're thrilled to hear that you found our sales representative to be such a great asset to us here at Everdry Waterproofing, with his combination of knowledge, friendliness and professionalism. And, we're grateful for the opportunity to serve you. If you have any further questions, please don't hesitate to reach out. 

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