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Business Profile

Basement Waterproofing

Everdry Waterproofing of Michiana

Reviews

Customer Review Ratings

4.8/5 stars

Average of 168 Customer Reviews

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Review Details

  • Review fromLinda W

    Date: 06/30/2023

    5 stars
    The amazing crew came and did a great job!! They were quick and cleaned up after themselves! Thanks guys!!

    Everdry Waterproofing of Michiana

    Date: 07/03/2023

    Thank you for your kind words about Everdry Waterproofing. It is always a great pleasure to hear about new customer like yourself discovering us. 
  • Review fromPatrick N

    Date: 06/26/2023

    5 stars
    The crew were very professional and courteous!!! They done their job throughout and explained everything!!! I will recommend this crew and company!!!

    Everdry Waterproofing of Michiana

    Date: 06/27/2023

    Thank you for sharing your 5 star experience. After more than 30 years of helping people, a happy customer is still the best part of this journey.
  • Review fromMac Z

    Date: 06/19/2023

    1 star
    They came to my house and didnt try to find the problem, just immediately started trying to sell me their crazy expensive system. They told me I didnt have drain tiles (I do), and tried to sell me by scaring me into their product. Its **********, they feed off each other and their sales call is practically scripted. We ended up with a less than $300 fix! They wanted to charge me more than what some new cars cost!Incredibly unethical. I dont know how they sleep at night.

    Everdry Waterproofing of Michiana

    Date: 06/27/2023

    We have been helping customers for over 30 years. We provide a free inspection with photo documentation so everything found is not miscommunicated or misconstrued. I would be more than happy to pull up your Photo documented report and review it with you personally. 
  • Review fromPenny B

    Date: 06/14/2023

    5 stars
    Theres guys work really hard! They did a great job at our rental property!

    Everdry Waterproofing of Michiana

    Date: 06/15/2023

     

    We appreciate your positive rating. It is always appreciated when we receive good reviews of our business. Thank you!

  • Review fromCJ W

    Date: 05/30/2023

    1 star
    door-to-door solicitation in a neighborhood with signs that say "no soliciting."screw this company, they do not care about your privacy, only their business.

    Everdry Waterproofing of Michiana

    Date: 06/07/2023

    I apologize our person may have missed your sign. We are normally in an area to follow up with our current customers especially this time of year and our current customers welcome us.
  • Review fromNoel A

    Date: 05/24/2023

    5 stars
    They did a great job, I am very happy with the job they did ,they did inside and outside of our home

    Everdry Waterproofing of Michiana

    Date: 05/25/2023

    Thank you for helping to spread the word of your 5 star experience. Our goal is for our customers to have better basements and better lives and look forward to that being your life long experience.
  • Review fromNoel J.

    Date: 05/21/2023

    1 star
    The service is very expensive. My system was installed months ago and I am still having problems. My basement flooded after the first rain and I was told that it is not covered. I found this to be odd that a waterproofing company would do a job and less than a month after finishing when my basement floods inform me they are not responsible due to negligence (not my negligence, but the fact that their workers cut a pipe in my basement and just left it open). The water from the basement being pushed out by the pump was running right next to the house and would push water out every 5 to 10 minutes. I initially I realized there was a problem when I received an email from my power company, informing me that my energy usage was up 32% from the previous week, I believe this in part was due to the fact that the pump was running continuously. I installed some PVC pipe on my own just to get the water away from the house, when the technicians returned to remedy this problem, they dug a drywell at the end of the pipes that I had put in and left it there, sitting on the top of my lawn. I was told by the technician that I would just have to move it every time I mowed. As I was not happy with this outcome I called the office and was first just pushed through past three different people to talk to. I was already upset and this was making me more, understandably, upset. The manager was more concerned with explaining why it wasnt there fault and started yelling at me. I was upset and yes, I was raising my voice, but it is very, very unprofessional for someone dealing with customer service to yell at their customer. I was told not to tell him how to do his job, even though his technicians, just used the work that I did to supposedly fix my problem. I put in the pipes as a stopgap just to get the water away from the house as I was waiting for them to come out to fix the problem. Very unprofessional and their current manager needs to freshen up his customer service skills.

    Everdry Waterproofing of Michiana

    Date: 05/23/2023

    Everdry offers a **************** Warranty and has hundreds of thousands of happy customers. The water that came in was from a pipe and not the foundation but we are here to help. We have a manager scheduled to come out and help. Our vision is that you will experience  a Better Basement and a Better Life when we are done. Thank you.

    Noel J.

    Date: 06/06/2023

    I have not heard from anyone in weeks. The last conversation I had the manager just yelled at me and said the owners were out of town and someone would get back to me after theyve talk to them. I have not received a single phone call.

    Everdry Waterproofing of Michiana

    Date: 06/07/2023

    ***** or ******** in ************* are here to assist you in any way they may. The manager you spoke with shares a different version of the his conversation and has been with ** for over 20 years. He is very knowledgeable, customer oriented and helpful. I apologize your interaction with him was not pleasant for you. Once again, we are here to service your foundation and keep it dry for the life of the home.

    Everdry Waterproofing of Michiana

    Date: 06/07/2023

    ***** or ******** in ************* are here to assist you in any way they may. The manager you spoke with shares a different version of the his conversation and has been with ** for over 20 years. He is very knowledgeable, customer oriented and helpful. I apologize your interaction with him was not pleasant for you. Once again, we are here to service your foundation and keep it dry for the life of the home.
  • Review fromMickey W

    Date: 05/15/2023

    5 stars
    My wife and I went with Everdry to waterproof our basement a year ago. We are very pleased with the results. They were very professional and prompt! I would definitely recommend doing business with Everdry!

    Everdry Waterproofing of Michiana

    Date: 05/16/2023

    Thank you for sharing your 5 star experience with Everdry. Our mission is Better Basements Better Lives.

    Everdry Waterproofing of Michiana

    Date: 05/16/2023

    Thank you for sharing your 5 star experience with Everdry. Our mission is Better Basements Better Lives.
  • Review fromGay P

    Date: 03/08/2023

    5 stars
    When I purchased my new home in March of 2020, it had major deterioration in the basement. I was carrying out gallons of water when it rained. I contacted Everdry and they had me on their schedule right away. All of the leaks were fixed, both from the inside and outside. They did amazing work and completely cleaned up the mess when they were finished. Now, I love my basement and it doubled the square footage in my house. *****5 STARS***** I HIGHLY RECOMMEND EVERDRY!!!GB **********, *******

    Everdry Waterproofing of Michiana

    Date: 03/23/2023

    Thank you so much for sharing your 5 star experience. We are celebrating our 30th year locally this year and nearly 50th nationally. We look forward to your continued dry basement and supporting you with a lifetime of service and maintenance.
  • Review fromCourtney C

    Date: 03/04/2023

    5 stars
    Total positive experience with all staff before, during, and after having my dry basement! Peace of mind is a great thing to have. And knowing that EverDry Waterproofing is just a phone call away (they've come out more than once to help with questions) is beyond worth it!

    Everdry Waterproofing of Michiana

    Date: 03/07/2023

    Everdry appreciates you taking the time to share your 5 star experience. We look forward to having a lifelong relationship and providing you a dry and ****************. Thank you again. ****

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