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Business Profile

Transmission

Jasper Engines & Transmissions

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Jasper Engines & Transmissions's headquarters and its corporate-owned locations. To view all corporate locations, see

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Jasper Engines & Transmissions has 12 locations, listed below.

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    Customer Review Ratings

    1.79

    Average of 56 Customer Reviews

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    Review Details

    • HENRY G

      Date: 05/05/2025

      I purchased a used motor from Jasper automotive on March 21 2025 I had it in stalled in my car on April 20th the motor needed seals right off the bat. And wasn't cleaned or tested or even repaired because it immediately had an knock and misfire. I reported the problem to Charlie D***** who said he would reach out to the warranty department on Monday April 21 2025 and that it would take 1 to 2 days for them to get back to him and he will email me first thing in the morning April 23 2025 at 10am sharp. April 24 2025 I called them back because I still have not heard from them in which he responded he can't get ahold of anyone and to try back Friday April 25 2025 I called Friday and again he said he couldn't get ahold of them and I'd have to wait until Monday cause they are closed on the weekend. The misfire cause my alternator to burn out and left my car stranded. I called them back and talked to a lisa **** she claimed her name was at 10:29 she then told me I have to wait until the afternoon and she will get back to me she called me at 3pm and told me she couldn't get ahold of the warranty department so I asked her what's the number and I'll call them myself she replied she didn't know the number to the warranty department she claimed she just called I told her my car was stranded because of the misfire in wich she replied " hum hum" then I asked her who was working this warranty and she said the guys name is "John" I asked her "John" what? She replied just John. Then she said I would have to wait until Monday to get ahold of the warranty department. I have all the emails and messages and receipts. It's now Monday 5/5/25 I called they blocked my cellphone I had to use another phone to call and sure enough the same thing couldn't get ahold of the warranty department we will call you back tomorrow afternoon.

    • Randy H

      Date: 04/18/2025

      Jasper Engines is not a co I would ever recommend I purchased a rebuilt 4.3L for my k1500 that blew a head gasket at 16k miles. This cost me a $6k job I asked if they were going to renew the 3yr warranty and was told they dont renew warranties. They are marketed as a reputable co. they are not. The warranties on their failed products by all logic, should be renewed I DO NOT recommend ever buying an engine or any product from Jasper Engines they have no respect for their customers Too bad I didnt check BBB first

    • Jonathan R

      Date: 04/06/2025

      My jasper engine has smoked upon start up multiple times since having it installed. I have spent $2000 of my money doing tests they require me to do for warranty. Still no answers and they will not stand behind their product.

    • Luke m

      Date: 03/18/2025

      They do not warranty their product. I have gotten 3 bad turbos from them so they say it must be my fault. I have had them installed at a ford dealer. Dealer says the quality is terrible. This is within 15 months. I think they owe me all my money back for the labor and time plus the original purchase.

    • James K

      Date: 12/25/2024

      If I could leave a 0 star review I would. I have a 1998 Jeep Cherokee and I’m on my third motor within 3 years of getting a jasper motor. The first one had a lifter failure within the first 1,000 miles, then the second motor didn’t make it to the 1st 1,000 mile oil change because of cracked head and oil leaks and the third motor is now using antifreeze because of a cracked head again and leaking oil. Between the 3 motors, I have not put over 15,000 miles on those motors before all of them failed. I’m now out of a warranty and they were no help when I called and asked what they could do because of their p.o.s. Motors. Something needs to be done and I don’t and will never recommend Jasper to anyone. I have had multiple co-workers, friends and family that have had multiple jasper motors ranging from the 5.7 V8 and 6 cylinder engines and they all have had 2-5 engines from Jasper and they are still having issues to this day. I will absolutely not use Jasper again and I don’t understand how they are even in business. Absolutely pathetic and no quality and integrity whatsoever.

    • Nikole B

      Date: 11/26/2024

      This company has no integrity whatsoever. We sent an engine back after it taking 3 months to get it, didn't even take it off of the truck, sent it back very first week of August, still do not have our money returned to us, they have had the engine since the end of August. After speaking to multiple team members, being assured that our check was in the mail and being returned, still nothing. Spoke to a supervisor named Tony, he was supposedly going to over night the full refund including freight for the inconvenience, that was 3 weeks ago, still nothing. Our next step is a law suit. This is the worst company I've ever felt with. At this point, we should recieve full refund plus some for the stress this has caused and all the drama going through this crap.

    • Bes C

      Date: 11/15/2024

      I bought a Jasper engine in 2022, it has to be replaced in 2023 the cylinders compression was bad. Got the second engine put in 2023, it was leaking oil they had to replace the rear main seals shortly after engine was put in. The engine was still leaking oil after rear main seals was replaced, next they found out the upper oil pan was cracked is why it was still leaking oil. So Jasper has sent out a 3rd engine to replace the second engine, I picked my car up today after 3rd engine was installed at the same dealership by the master technician, and less than 100 miles on the 3rd new engine, the engine is leaking oil again. So 2022, 2023 & 2024 Jasper engine has sent the dealership 3 different engines to put in my car, out of all 3 engines I haven’t gotten 15,000 miles and the warranty is almost expired. At this point I’d like Jasper engine to provide me a new engine,pay for everything it cost to get engine replaced to include all fluids, I’d also request that Jasper engine give me in writing a new 3 year 100.000 mile warranty to go with the new engine. I’d also like a full refund for the engine that I purchased from Jasper engine, due to Jasper engine not being able to provide a quality product, and all the time and inconvenience I’ve had to suffer because the engines have been totally trash. If Jasper engine going forward is a reputable leader in the remanufacturing engine business, it’s only fair to me for having to endure a new engine in 2022, 2023 & 2024 due to obviously poor workmanship and Jasper engine should honor my demands for the inconvenience alone! I have pictures from the first engine install to this 3rd engine install, and since all 3 engines were dealership installed, I’d say after reading the other reviews and see another customer had 3 different engines replaced, this is a open and shut case. I just need to know, when should I expect my new engine, the new 3 year warranty and my original purchase price refund. Thanks

    • Todd M

      Date: 11/11/2024

      I have been through two motors in less than 3 years. these motors are junk period. The second motor I told them I want a full refund which they quickly agreed to but nothing for my time. I will never get another remand engine ever. I will junk the vehicle first. wish i could give them negative stars cause it would be negative 10 for sure.

    • Ernest O

      Date: 10/17/2024

      pure junk 2 engines in my truck and both failed in less than 2 thousand miles

    • Donn o

      Date: 09/30/2024

      Great product! My 2003 highlander has 320000 on their engine.

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