About
Important information
- Additional Info:Please include a warranty, production or case number in your complaint to help faciliate the complaint process.
- Customer Complaint:Complaints generally concern product quality and warranty issues.
The Jasper, Indiana location is the national headquarters for the company which services consumers nationwide. This report is based on compiled complaint activity from the company's nationwide service area. All complaints filed with the BBBs across the US are processed by the Jasper area headquarters.
Overview
Headquarters
Jasper Engines & Transmissions
815 Wernsing Rd.
Jasper, IN 47546
See Hours
| Monday | 6:30 AM - 8:00 PM |
|---|---|
| Tuesday | 6:30 AM - 8:00 PM |
| Wednesday | 6:30 AM - 8:00 PM |
| Thursday | 6:30 AM - 8:00 PM |
| Friday | 6:30 AM - 8:00 PM |
| Saturday | 8:00 AM - 12:00 PM |
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 10/22/1999
Years in Business: 84
Products and Services
Photos and Videos
Business Details
- Local BBB:
- Tri-State Better Business Bureau, Inc.
- BBB File Opened:
- 11/13/1992
- Business Started:
- 1/1/1942
- Business Incorporated:
- 8/31/1959
- Type of Entity:
- Corporation
- Alternate Names:
- Jasper Electric Motors
- Business Management:
- Mr. Jason Hulsman, Director of Marketing
- Number of Employees:
- 3400
Additional Contact Information
- Principal Contacts
- Mr. Jason Hulsman, Director of Marketing
- Customer Contacts
- Mr. Doug Bawel, Chairman & CEO
- Mr. Zach Bawel, President & COO
- Mr. Jeff Bawel, General Manager
- Mr. Jason Hulsman, Director of Marketing
- Mr. Mike Oddo, Customer Support Manager
- Fax numbers
- Primary Fax: (812) 634-1820
- Additional Phone Numbers
- Other Phone: (812) 482-1041
- Other Phone: (812) 482-1660
- Other Phone: (800) 827-7470
- Additional Email Addresses
- Primary: Email this Business
- Additional Websites
- jasperelectric.com/
- Social Media
Additional Information
- Business Categories
- Transmission, Rebuilt Engines, Electric Motor Repair, Diesel Engines, Electric Motor Distributors
Latest Reviews
Richard G
"I bought a Caterpillar engine from this company and not even 30 minutes into driving. It breaks down." ... Read full review
Pj B
"I was duped into buying a "Heavy Duty" Jasper transmission for my 2019 Ram 2500 by Pioneer Transmission in Hermiston Or.The transmission lasted 15k miles after telling them it was not several times." ... Read full review
Paige K
"Do NOT buy from Jasper! In my experience, their products are not worth the money." ... Read full review
Frequently asked questions about Jasper Engines & Transmissions
Is Jasper Engines & Transmissions BBB Accredited?
Yes, Jasper Engines & Transmissions has been a BBB Accredited Business since October 22, 1999.
What is the BBB rating of Jasper Engines & Transmissions?
Jasper Engines & Transmissions has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.
How many complaints does Jasper Engines & Transmissions have on BBB?
Jasper Engines & Transmissions has 39 complaints filed with BBB in the last 3 years, 24 of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of Jasper Engines & Transmissions.
How many customer reviews does Jasper Engines & Transmissions have on BBB?
Jasper Engines & Transmissions has 39 customer reviews on BBB. This profile includes reviews for the headquarters and corporate-owned locations of Jasper Engines & Transmissions.
How do I file a complaint against Jasper Engines & Transmissions?
You can file a complaint against Jasper Engines & Transmissions on BBB.
Where is Jasper Engines & Transmissions located?
Jasper Engines & Transmissions is headquartered at 815 Wernsing Rd., Jasper, IN 47546.
How long has Jasper Engines & Transmissions been in business?
Jasper Engines & Transmissions has been in business for 84 years, since 1942.
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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.