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About

About This Business

Bonfire Training provides customized customer service and communication skills
training, and partners with clients to help sustain results long-term to create
a culture of elevated customer service and positive culture enhancement. We offer onsite, live remote and on-demand training, delivering various
levels of customer service training, license customers to train their own
employees after completing our training, as well as leadership and coaching
training.  We also offer presentation skills training, field service training, de-escalation, conflict management, team building, DISC
analysis and much more. Our clients are located throughout the United States and internationally.

BBB Accredited Since: 9/20/2003

Years in Business: 40

Products and Services

Call Center Soft Skills Training, Custom Training, Customer Service Essentials Training, Customer Service Etiquette Training, Customer Service Leadership Training, Customer Support Training, Hybrid Workforce Training, In-Person Training, Interactive Training, Live Remote Training, On-Demand Training, Onsite Training, Phone Skills Training, Team Leadership Training, Virtual Training

Business Details

BBB File Opened:
12/6/1985
Business Started:
12/6/1985
Business Incorporated:
12/6/1985
Type of Entity:
Corporation
Alternate Names:
Phone Pro, Inc. dba Bonfire Training
Phone Pro, Inc.
Business Management:
Ms. Lisa Raven, CEO/Owner
Ms. Kristin McElya, Operations Coordinator

Additional Contact Information

Principal Contacts
Ms. Lisa Raven, CEO/Owner
Customer Contacts
Ms. Kristin McElya, Operations Coordinator
Additional Phone Numbers
Other Phone: (800) 888-4893
Additional Email Addresses
Primary: Email this Business

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