Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Window Installation

Bee Window, Inc.

Reviews

Customer Review Ratings

4.62/5 stars

Average of 52 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCarol L

    Date: 01/02/2023

    1 star
    The product might be fine, only time will tell. However, the service is not. To make a long story short, the saleswoman lied to me on more than one occasion & wouldn't return my calls when I needed her help, which resulted in having to take windows I didn't want. The person "in charge" was VERY rude and unprofessional. Also, while I was in ******* for nearly 6 weeks with my sister who was in the *** in one of the hospitals there, I was badgered to set an install date several times. I had no idea how long she would be there and she can not speak for herself so I had to be there with her. They told me if I didn't get the windows installed by a specific time then I would have to pay the balance owed beacuse they didn't have space to keep storing windows. I'm not sure how they thought paying the balance would free up space, but needless to say I refused to pay the balance at that time.

    Bee Window, Inc.

    Date: 01/13/2023

    Hi *****,I am sorry to hear that you were dissatisfied with the level of service you received during your recent project. We certainly hope all is well with your sister and we are sorry for the family health crisis you experienced in November. I looked into your case and it does seem that we attempted to schedule your installation date from mid-September through mid-December. We are sorry that those months did not work, but we are pleased we were able to complete the project for you in December. Hopefully the install experience went smoothly and you are enjoying your new windows!
  • Review fromRoxann C.

    Date: 11/28/2022

    5 stars
    This is my 3rd home where Ive installed Bee Windows and my first bathroom installment! All of the installers have been great. Clean and efficient. And beautiful quality products. I will always use Bee Window and will always recommend them!

    Bee Window, Inc.

    Date: 01/13/2023

    Hi ******,Thank you so much for your kind review! We take great pride in our products and team and we are pleased to hear that your experiences with us reflect that.Thank you for being a member of the *** family!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.