Reviews
Customer Review Ratings
Average of 52 Customer Reviews
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Review fromKrista N
Date: 11/29/2023
5 starsBee Windows have done a wonderful job with installing 7 windows and a sliding door for us. There windows are great, and we can tell the difference in our home no more draft that we experienced with our old windows. During the cold weather, our home is now nice and warm. Thank you Bee Windows!
Bee Window, Inc.
Date: 12/21/2023
Thank you so much for taking the time to leave us a review. We are so pleased to hear that you enjoyed your experience with us. Enjoy your new windows!Review fromKathy A
Date: 11/27/2023
5 starsExcellent work and fast! Will use Bee again. Best around.Bee Window, Inc.
Date: 11/28/2023
Thank you so much for your kind review! We hope you enjoy the updates to your home and welcome you to the *** family!Review fromMr B
Date: 11/08/2023
5 starsSecond install with Bee first excellent this one even better...excellent customer service kept me well informed each step with multi channel communication...installers showed early presented well and performed excellent work in short order...left no trace other than a quality jobBee Window, Inc.
Date: 11/09/2023
Thank you so much for "giving us five" and for being a part of the *** family! Enjoy your home, improved!Review fromSue P
Date: 11/06/2023
5 starsThe technicians arrived on time. Old windows removed and new windows installed! Each area was protected with plastic on carpet and completely cleaned up. Windows were all cleaned. Techs were both friendly and very helpful in explaining how the windows worked, etc. Any questions we had were answered! We are definitely pleased 100% with Bee Windows!Bee Window, Inc.
Date: 11/09/2023
Thank you so much for taking the time to leave us a review! We are so pleased to hear that you were happy with the window project we completed for you. Welcome to the *** family!Review fromTerry W
Date: 10/17/2023
1 starI had some windows installed by Bee Windows September ***** *****. The job is still not completed. I had 14 windows installed 6 of them are hard to close. They have sent two different services people to look at the problem. Now they are sending a manufacturer manager. I'm approaching 30 days now buyer's beware.! Very difficult to work with.Bee Window, Inc.
Date: 10/19/2023
*****, We are so sorry to hear about your frustrations with your recent project. After pulling your information in our system it looks like you have been in contact with our operations department and they are working with the manufacturer to remedy this situation. Please don't hesitate to reach out to them for further assistance. Again, we apologize for the difficulties you have experienced with your product.Review fromSusan T
Date: 07/11/2023
5 starsExcellent workmanship and great cleanup. Very polite workers with good construction skills.Bee Window, Inc.
Date: 08/10/2023
Thank you so much for taking the time to leave us a review! We are so pleased to hear that you were happy with **************************** we completed for you. Welcome to the *** family!Review fromGreg W
Date: 06/28/2023
1 starI would like to advise people that my experience with the way this company does their installs. First I would like to let you know my install was scheduled for 10:00am by the operations manager. The subcontract didnt arrive until 10:30am without any phone calls. The contractor had 3 Hispanic helpers who couldnt speak English. They came on my property giving my mother and I instructions to stay in one room with masks on while they worked inside our home. I had instructions myself,asking for anyone entering the house please knock first and instructed the sub who was in my living room giving instructions. My request was ignored by the crew as they kept coming in and out without knocking! Then I got a little nervous and called the operations manager at bee window **** at the same time a crew member was swinging his claw hammer into my wooden picture window frame splintering it. I knew this wasnt turning out to be a good situation after 3red flags. I told the company on the phone that I didnt want this subcontractor crew on my property and asked them to leave. I drove to bee window **** to see if they were still going to install the windows and security door s***e I was already approved. I entered the business and the ceo came to shake my hand and started thrashing me around with a firm grip around my fingers of which I have a broken knuckle! Consider Im 63 years old and I was spun around three times by ******* (CEO) holding a firm grip on my fingers and wouldnt let go acting completely out of control. I went to fishers police and they said I couldnt file a complaint because I didnt have any witnesses so I couldnt prove anything! This in turn triggered my ptsd from my military diagnosis and I spun into and almost trying to take my own life, I couldnt even believe this happened considering their slogan on all advertising is trust bee *window *** we love our windows and door btw and they sent a master installer who did a great job! *************************** is crazy bewareReview fromTim M
Date: 04/25/2023
5 starsI can't begin to tell you how much I loved Bee window if its the same one that was in ******** back in the early 90s. I ordered windows through pacific lumber they were wrong both times. They gave me the name and number they were ordering from. Bee window. I called them,it was pacific lumbers s**** up. They allowed me to order direct and pick them up. Awesome windows. My friends were so impressed they had me order and install them in their house. I need windows in the home I'm in now, I don't know how to contact them if they are in another state or something. I trust themBee Window, Inc.
Date: 08/10/2023
Thank you so much for your review! Our company does have a history in the ********* area, so it is possible you are remembering us. We are now located in *******, ******* and currently serve the **************** plus southern ********. We take pride in our customer service!Review fromJohn H
Date: 03/13/2023
5 starsGreat experience with Bee Windows for my bath install. **** and **** were courteous and professional. Completed job looks beautiful and cleanup was thorough. Would recommend to others.Bee Window, Inc.
Date: 03/14/2023
Thank you so much for your wonderful review! We appreciate the kind words for our team members and we are so happy to hear that you are pleased with their work. Enjoy your updated bathroom!Review fromP. L.
Date: 02/11/2023
2 starsIn late 2017, we had an entire house of windows installed by Bee, for a total of 21 windows. We did pay cash for the products and have had a front door installed by Bee. Their product may be good, but their customer service/follow-up is NOT!! We are now experiencing a leaking of cold air in the window over the sink to the extent we have shoved a washcloth into the space to partially stop the leak. After contacting Bee, we were told that it would cost us $275.00 for the first hour to have someone come to check this out, then $150.00 for each additional hour, PLUS parts to fix their seal! We feel this is quite excessive after our salesperson inferred a "lifetime warranty" of both windows and labor. We definitely would NOT recommend this company to anyone! We have had contact with the owner about another issue regarding the front door, and found him to be very rude, threatening, and/or non-responsive. Once they have the customers' $$$ that is the end of being customer friendly!Bee Window, Inc.
Date: 03/14/2023
We are so sorry to hear that you are disappointed with our follow-up service on the products we installed. While the warranty you have does cover any cost associated with the window parts and repair, after 2 years it does not cover the fee for labor. We sincerely apologize that this cost was not something you expected to incur.P. L.
Date: 03/15/2023
We do not have a problem with a reasonable labor service fee, but the amount of $275.00 for someone to just come to our home and check out the problem, then another $165 per hour for additional time, plus parts!! That is the issue!! Perhaps cut out some of the company advertising and lower the cost of follow up service to your customers!!
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