Complaints
This profile includes complaints for Halsted Financial Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 357 total complaints in the last 3 years.
- 144 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:09/11/2022
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with *************** NA. and do not have a contract with Halsted Financial Services LLC. They do not provide me with the original application as I asked.
Business Response
Date: 09/14/2022
RE: Case Number: 18011364
***************************
To Whom It May ******************** letter is regarding a consumer complaint filed by *************************** against Halsted Financial Services, LLC. Complaints of this nature are very serious and are not taken lightly.
We are in receipt of the Consumers complaint and dispute. We have placed and immediate cease on any attempts to communicate with the Consumer. Additionally, Halsted Financial Services, LLC has not and will not report this to any credit reporting agencies.
I hope that this addresses the Consumers concerns. If I can be of any further assistance, please do not hesitate to contact me directly by phone at *********************** or via e-mail at ***************************************************.
Sincerely,
***********************, ***** ************************************************** email: *************************************************** PH: ***********************Customer Answer
Date: 09/15/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***************************Initial Complaint
Date:09/09/2022
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On 09/09/2022, I received an email from Halsted Financial Services, LLC. They alleged that I owe $717.66. They alleged that they are collecting this debt on behalf of **************** N.A. At first I thought that it was spam, but then I realized that it is a false claim. I want them to get rid of this account information, unsubscribe me, and delete all of my private information, including the false information, my contact information, and any credit-related information they have for me. This is a false claim and they do not have the legal authority to hold my financial or contact information. it is a violation of my privacy and an attempt to collect money that I DO NOT OWE. I have never had an account with "**************** N.A." I regularly check my credit report and this is not a valid claim.Business Response
Date: 09/14/2022
RE: Case Number: 18004525
*************************
To Whom It May ******************** letter is regarding a consumer complaint filed by ************************* against Halsted Financial Services, LLC. Complaints of this nature are very serious and are not taken lightly.
We are in receipt of the Consumers complaint and dispute, and have notified our client of the same. We have placed an immediate cease on any attempts to communicate with the Consumer. To be clear, Halsted Financial Services, has not and will not report this to any credit reporting agencies.
I hope that this addresses the Consumers concerns. If I can be of any further assistance, please do not hesitate to contact me directly by phone at *********************** or via e-mail at ***************************************************.
Sincerely,
***********************, ***** ************************************************** email: *************************************************** PH: ***********************Customer Answer
Date: 09/16/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************Initial Complaint
Date:09/07/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have received two letters from this company addressed to my ex girlfriend from over 4 years ago. I know it was them because a quick search of the ** box number on the return address showed the company. After the first letter, I called and told them she doesn't, and hasn't ever lived here and they said they would remove me from their mailing list. Upon receipt of the second letter, my wife called them and the first person she spoke to told her to open the letter to get the reference number and throw it away after (she refused because we both know that is a crime). I've tried speaking to their team because I want to know:A) How my address was obtained and attached to this B) What can be done to prevent my ex from obtaining my address C) Why I am still being contacted after the first letter and call This feels like a massive breach of ethics. I'm assuming since I recently purchased my home, and my ex's name come up in a credit report as being close to her that someone just slapped my address on it in hopes to contact her to get her to contact them. My wife is legitimately scared my ex will find out where we live.Business Response
Date: 09/09/2022
RE: Case Number: 17930145
*****************************************
To Whom It May ******************** letter is regarding a consumer complaint filed by ***************************************** against Halsted Financial Services, LLC. Complaints of this nature are very serious and are not taken lightly.
We are in receipt of the Consumers complaint and dispute. I spoke with the Consumer regarding this matter via telephone today and their concerns have been addressed and the issue resolved.
I hope that this addresses the Consumers concerns. If I can be of any further assistance, please do not hesitate to contact me directly by phone at *********************** or via e-mail at ***************************************************.
Sincerely,
***********************, ***** ************************************************** email: *************************************************** PH: ***********************Initial Complaint
Date:09/06/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They asked for my name, last 4 of my social and my zip code. They texted me twice saying I had debt. All of the phone numbers they provided in the text and online are not working. I demand that they delete my information.Business Response
Date: 09/09/2022
RE: Case Number: 17922877
*********************************
To Whom It May ******************** letter is regarding a consumer complaint filed by ********************************* against Halsted Financial Services, LLC. Complaints of this nature are very serious and are not taken lightly.
We are in receipt of the Consumers complaint. We are unable to identify any account related to this Consumer in our system. In light of the complaint, we have added the phone number provided by the Consumer to our Do Not Call List to ensure that no text messages or calls can be placed to it. To be clear we are unable to identify any instance of our office attempting to communicate via the phone number that the Consumer provided.
I hope that this addresses the Consumers concerns. If I can be of any further assistance, please do not hesitate to contact me directly by phone at *********************** or via e-mail at ***************************************************.
Sincerely,
***********************, ***** ************************************************** email: *************************************************** PH: ***********************Initial Complaint
Date:08/31/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company somehow obtained our checking account info for our Business, and fruadulently cashed a $2,200 electronic check. When I called the company to complain, they said they refused to disclose any information. My bank is taking action, but this company needs to be prosecuted. sincerely, ****, Present, NERSBusiness Response
Date: 09/08/2022
RE: Case Number: 17805493
*********************
To Whom It May ******************** letter is regarding a consumer complaint filed by ********************* against Halsted Financial Services, LLC. Complaints of this nature are very serious and are not taken lightly. Moreover, Halsted Financial Services, LLC denies any allegations of wrongdoing.
We are in receipt of the Consumers complaint. To be clear, we have no account related to the Consumer in our office. Based on the information provided by the Consumer, we are unable to identify any payment made to our office related to this complaint.
If I can be of any further assistance, please do not hesitate to contact me directly by phone at ********************** or via e-mail at ***************************************************.
Sincerely,
***********************, ***** ************************************************** email: *************************************************** PH: ***********************Customer Answer
Date: 09/09/2022
Complaint: 17805493
I am rejecting this response because:
This answer is not acceptable answer. Of course I nor my Business National Equity Recovery Services have no account with this company!! This is why ***** Fargo flagged the fraud electronic check that Halsted tried to post!! It is clear that HALSTED FINANCIAL somehow obtained our checking account info and then tried to fraudulently cash the attached electronic check. Again, this was confirmed by my bank ***** Fargo, and they are investigating also, looking into charges against this company.FYI: The attached illegal posting for $2,236 clearly shows that ******** Financial tried to fraudulently obtain $ 2,236.This is just terrible and I kindly please ask the BBB to take this seriously and take further action against this company. Reminder, I tied to confront this company on the phone, and they hung up on me when I tried to talk to a manager, so how are they taking this seriously?
Sincerely,
*********************Business Response
Date: 09/28/2022
RE: Case Number: 17805493
*********************
To Whom It May ******************** is the second correspondence from our office regarding a consumer complaint filed by ********************* against Halsted Financial Services, LLC. Complaints of this nature are very serious and are not taken lightly. Moreover, Halsted Financial Services,LLC denies any allegations of wrongdoing.
We are in receipt of the Consumers complaint. Upon review of the additional documentation provided by the Consumer we have been able to identify a payment issued by a *****************************, who is the same party indicated on the check documentation provided by the Consumer. If the Consumer does not know a *****************************, then it would appear that the payment was the result of fraud.
If I can be of any further assistance, please do not hesitate to contact me directly by phone at ********************** or via e-mail at ***************************************************.
Sincerely,
***********************, ***** ************************************************** email: *************************************************** PH: ***********************Customer Answer
Date: 09/29/2022
Complaint: 17805493
I am rejecting this response because:They still do not address the issue that the check was made payable to their company and cashed by their company. The persons name referred to in the check was not how the check was cashed. Again, it was cashed by their company, please investigate..
Sincerely,
*********************Initial Complaint
Date:08/25/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
The basis for my dispute {comname},HALSTED FINANCIAL SERVIC,30871763,$914 - was required to notify me prior to 03/24/2022, or no later than 30 days after. HALSTED FINANCIAL SERVICfailed to notify me about reporting derogatory info. to Equifax, Experian, and Transunion In section 603(p) 15 U.S.C. ss 168s-2(a)(7)(A)(I); The notice required under subparagraph (A) shall be provided to the customer prior to, or no later than 30 days after 03/24/2022, furnishing the negative derogatory information to a consumer reporting agency described in section 603 (p), 15 U.S.C. ss 1681s-2(a)(7)(B)(I). Plus broke commercial law under UCC ***** that all notices were timely and properly given by dated certified mail receipt. They were not met. I asked for documentation & received no response. Also, HALSTED FINANCIAL SERVIC" failed to give me my ************** five days prior to placing this derogatory item on all of my credit reports, per Section *************** 809, which is $1000 per violation and the *********** allows treble damages.Under 809. Validations of date and Mini-******* under Section 807(1){comname} failed to send me my initial communication before placing this alleged derogatory status on my credit reports further violating the ***** I understand that according to the Fair Credit Reporting Act, failing to provide this notice can result in a penalty up to $2500 and can be enforced by the **** and that my state attorney general can also enforce this with a $1000 penalty as well.I attached a copy of the law and the actual document from the federal reserve HALSTED FINANCIAL SERVICis held liable as well for defamation and in the *********** a creditor is who collects their on debt is considered a debt collector under FDCPA. ***** v. Heard 980 S.W.2d693(***.App-*********** **** reh.den.) citing ************************** 936 S.W.2d 654(***.App-****** **** writ dism'd w.o.j.) RESOLUTION I will if the account is not taken back and removed from any and all credit bureaBusiness Response
Date: 09/01/2022
RE: Case Number: 17766876
***************************
To Whom It May ******************** letter is regarding a consumer complaint filed by *************************** against Halsted Financial Services, LLC. Complaints of this nature are very serious and are not taken lightly.
We are in receipt of the Consumers complaint and dispute. In light of the complaint, our office has placed an immediate cease on any attempts to contact the Consumer. Moreover, we will submit a delete request to the credit reporting agencies.
I hope that this addresses the Consumers concerns. If I can be of any further assistance, please do not hesitate to contact me directly by phone at *********************** or via e-mail at ***************************************************.
Sincerely,
***********************, ***** ************************************************** email: *************************************************** PH: ***********************Initial Complaint
Date:08/22/2022
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have never been contacted by this company in any form but supposedly I have an account with them which claims I owe debt them. I'm requesting deletion of my account and any information they've collected on me as well as the cancellation of whatever debt I allegedly owe them. They should not be allowed to violate my privacy. Thank you.Business Response
Date: 08/31/2022
RE: Case Number: 17754714
***************************
To Whom It May ******************** letter is regarding a consumer complaint filed by *************************** against Halsted Financial Services, LLC. Complaints of this nature are very serious and are not taken lightly. Moreover, Halsted Financial Services, LLC denies any allegations of wrongdoing.
We are in receipt of the Consumers complaint, and we have notified our client of the same. In light of the complaint, our office has placed an immediate cease on any attempts to contact the Consumer.
Halsted Financial Services, LLC.,acts as a service provider to various creditors. Halsted Financial Services,LLC., as a service provider, is not the proper party to respond to a request to delete information under the California Consumer Privacy Act of 2018 (CCPA) and applicable regulations. Based on our records, we have an account in the consumers name, placed with us by National Credit Adjusters, LLC. Please direct requests of this nature to National Credit Adjusters, LLC.
I hope that this addresses the Consumers concerns. If I can be of any further assistance, please do not hesitate to contact me directly by phone at *********************** or via e-mail at ***************************************************.
Sincerely,
***********************, ***** ************************************************** email: *************************************************** PH: ***********************Customer Answer
Date: 09/01/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***************************Initial Complaint
Date:08/15/2022
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I started receiving emails from Halsted Financial Services on Tuesday 7/26/2022 from the email address **************************************** about a debt they claim I owe of $852.86 to **************** This is not my debt and have never had an account with this bank. In the email Halsted claims I made a payment of towards this debt, which I did not. They are repeatedly emailing me about this. I would like to stop being contacted and to assure this incorrect debt will not be associated with this address.Business Response
Date: 08/17/2022
RE: Case Number: 17716855
*************************
To Whom It May ******************** letter is regarding a consumer complaint filed by ************************* against Halsted Financial Services, LLC. Complaints of this nature are very serious and are not taken lightly.
We are in receipt of the Consumers complaint and dispute and we have notified our client of the same. In light of the complaint, our office has placed an immediate cease on any attempts to contact the Consumer.
I hope that this addresses the Consumers concerns. If I can be of any further assistance, please do not hesitate to contact me directly via e-mail at *****************************************************.
Sincerely,
*********************
Director of Operations
Halsted Financial Services, LLC
email: *****************************************************Customer Answer
Date: 08/25/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************Initial Complaint
Date:08/13/2022
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
HAKSTED FINANCIAL SHOW UP ON ALL 3 ***** REPORTS EVERY TIME I CALL TO TALK ABOUT THIS I GET HANG UP ONBusiness Response
Date: 08/17/2022
RE: Case Number: 17712842
***************************
To Whom It May ******************** letter is regarding a consumer complaint filed by *************************** against Halsted Financial Services, LLC. Complaints of this nature are very serious and are not taken lightly.
We are in receipt of the Consumers complaint. In light of the complaint, our office has placed an immediate cease on any attempts to contact the Consumer. Additionally, our office will submit a delete request to the credit reporting agencies.
I hope that this addresses the Consumers concerns. If I can be of any further assistance, please do not hesitate to contact me directly via e-mail at *****************************************************.
Sincerely,
*********************
Director of Operations
Halsted Financial Services, LLC
email: *****************************************************Initial Complaint
Date:08/10/2022
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This ******** Financial Services company keeps putting things on my credit report like I owe them money and I literally have no idea who it is. I have been working on my credit for years trying to fix it and make it good and this company just decides one day they want to put something on my report thats not even mine. I NEED THEM TO STOP AND TO GET THIS OFF MY CREDIT REPORT.Business Response
Date: 08/17/2022
RE: Case Number: 17700215
*************************
To Whom It May ******************** letter is regarding a consumer complaint filed by ************************* against Halsted Financial Services, LLC. Complaints of this nature are very serious and are not taken lightly. Moreover, Halsted Financial Services, LLC denies any allegations of wrongdoing.
We are in receipt of the Consumers complaint and dispute. In light of the complaint, our office has placed an immediate cease on any attempts to contact the Consumer. Our office will submit a delete request to the credit reporting agencies.
I hope that this addresses the Consumers concerns. If I can be of any further assistance, please do not hesitate to contact me directly via e-mail at *****************************************************.
Sincerely,
*********************
Director of Operations
Halsted Financial Services, LLC
email: *****************************************************Customer Answer
Date: 08/23/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************
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