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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/03/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I keep receiving this email. I DO NOT owe this company anything. I paid EVERY debt I had IN FULL as of 2020, including my home, and NONE were delinquent Also, it says "Per our prior communication" I have not talked to these people or emailed them because I think it's a scam.----------------------------------------****. 09/03/24 Per our prior communication, your **************** N.A. account is now being handled by our office. You do have payment options which can be viewed at info.halstedfinancial.com. Credit Reporting Notice It is the policy of ***************** the current creditor, to delete the tradeline upon satisfaction of an account that they have reported. Please note, this applies only to the tradeline reported by **************** and will not affect the tradeline of the original creditor or any other third party. Original Creditor: **************** N.A. Our Reference Number: Original Creditor Account Number: **************** Current Creditor To Whom Debt Is Owed: **************** Total Balance Due: $621.94
Business response
09/11/2024
Re: Case Number: 22235729
****'*******************
To Whom It May Concern:
This response is regarding a consumer complaint filed by ****'******************* against Halsted Financial Services, LLC.Complaints of this nature are taken very seriously. Moreover, Halsted Financial Services, LLC denies any allegations of wrongdoing.
We are in receipt of the Consumers complaint and dispute and would like to confirm that we have notified our client of the consumers complaint and dispute, as well as the desired resolution. In light of this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed. Moreover, all email communications are equipped with a self-service opt-out mechanism.
To be clear, Halsted Financial Services, LLC has not and will not report this to any consumer credit reporting agencies.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***************************************************
Sincerely,
***********************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*************************************************** PH: ***********************Customer response
09/12/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****'*******************Customer response
09/12/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****'*******************Initial Complaint
08/29/2024
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
*** been receiving calls from people claiming to be from this company for weeks now. I try to answer and they hang up every time. The one time I did reach somebody was when I called the number back but I could barely understand them as their voice kept cutting in and out. I just want to be placed on their do not call list, But all they do is these cold calls with hangups. This is how scammers operate, If this is a legit company, please remove me from your call list.Business response
09/05/2024
Re: Case Number: 22214615
*******************
To Whom It May Concern:
This response is regarding a consumer complaint filed by ******************* against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously.
We are in receipt of the Consumers complaint and would like to confirm that we have notified our client of the consumers complaint, as well as the desired resolution. In light of this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***************************************************
Sincerely,
***********************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*************************************************** PH: ***********************Customer response
09/06/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*******************Initial Complaint
08/27/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I have been getting text messages from this company regarding an **** account I had, the amount they are trying to get me to pay back is 50% but the the amount is 500 dollar more than I was approved for. I also asked to see something in writing and they sent me a xerox copy of their letter with a hand written envelope with my name and address on it. This made me suspicious as well as being offered the payment choice of paying on a prepaid card for the monthly payments. I dealt with people getting into my accounts back in 2020 and after that awful situation I try to be more vigilant about my information. I dont feel safe dealing with this company their credit information does not match the original credit information and based off of the complaints they are not to be trusted.Business response
09/03/2024
Re: Case Number: 22202175
***********************
To Whom It May Concern:
This response is regarding a consumer complaint filed by *********************** against Halsted Financial Services, LLC.Complaints of this nature are taken very seriously. To be clear, Halsted Financial Services, LLC, denies all allegations of wrongdoing.
We are in receipt of the Consumers complaint and dispute and would like to confirm that we have notified our client of the consumers complaint and dispute, as well as the desired resolution. In light of this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed. Moreover, all text messages are equipped with a self-service opt-out mechanism.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail *****************************************************
Sincerely,
************************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*************************************************** PH: ***********************Customer response
09/04/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************Initial Complaint
08/19/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I only had 1 payment left on my account at ******** they took 2 payments out my account, when only 1 payment was left on the account, I called twice about the matter and they didn't refund me the money they just took the extra payment off my account like it didn't happen..no refund or anything ...Business response
08/20/2024
Re: Case Number: 22151225
***********************
To Whom It May Concern:
This response is regarding a consumer complaint filed by *********************** against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously. Moreover, Halsted Financial Services, LLC denies any allegations of wrongdoing.
We are in receipt of the Consumers complaint and would like to confirm that we have notified our client of the consumers complaint as well as the desired resolution.
In light of this complaint, we have initiated a refund to the consumer in amount of $157.16.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***************************************************
Sincerely,
***********************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*************************************************** PH: ***********************Initial Complaint
08/15/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
August ******* ***************************** *********************************************************** Re: Collection account with your office To Whom It May concern: Im writing this letter regarding the debt you claim I owe. This is in no way an admittance of liability on this debt, however I would like to resolve this account as amicably as possible. I have zero knowledge of this debt am also requesting debt validation, however in good faith I am willing to settle this account for what I feel is a reasonable amount without any admittance of ownership by myself or validation by your office. I am unable to pay back the debt in full due to financial hardship. I am a 100% disabled Veteran on social security and VA disability. I have had no employment based income since 2006. My income is federally protected from collection by garnishment and judgements of any kind. Because of this my settlement offer is what I would consider reasonable and fair compensation considering collection of this account balance is unlikely given the circumstances of my income. I am proposing an offer to settle this debt for 20% of the balance owed, In exchange for removal from my credit report. If you agree to the terms listed above, I request freedom from any liability associated with the debt of this account. I will expect my credit reports to state that the account has been paid off in full. If you agree to this offer, please send a written and signed agreement to me at the address listed above. Once I receive the written and signed agreement, I will pay the agreed-upon amount listed in this document within 7 days by phone with certified funds. Please let me know your decision by September 15, ************************************************************************************* accordance with the ****** Sincerely, *****************************Business response
08/20/2024
Re: Case Number: 22148988
*****************************
To Whom It May Concern:
This response is regarding a consumer complaint filed by ***************************** against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously.
We are in receipt of the Consumers complaint and dispute and would like to confirm that we have notified our client of the consumers complaint and dispute, as well as the desired resolution.
To be clear, Halsted Financial Services, LLC has not and will not report this to any consumer credit reporting agencies.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***************************************************
Sincerely,
***********************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*************************************************** PH: ***********************Initial Complaint
08/07/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I have not clue who this company is and I have not had any outstanding **** in over 4 years. They continue to contact my fiance while he is at work. I need them to stop. I DO NOT OWE ANY MONEY.Business response
08/19/2024
Re: Case Number: 22105771
*************************
To Whom It May Concern:
This response is regarding a consumer complaint filed by ************************* against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously.
We are now in receipt of the Consumers complaint and would like to confirm that both Halsted Financial Services, LLC and our client (Cavalry Portfolio Services, LLC)) will be closing the account. In light of this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***************************************************
Sincerely,
***********************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*************************************************** PH: ***********************Initial Complaint
08/05/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Halsted Financial has texted me twice, attempting to collect on a debt they claim I owe with ******** ********* I have reached out to ******** Costco and confirmed with them that no such debt exists for me and any account I have with them. I believe Halsted is trying to scam and harass me with their text messagesBusiness response
08/08/2024
Re: Case Number: 22097948
*************************
To Whom It May ********
This response is regarding a consumer complaint filed by ************************* against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously. Moreover, Halsted Financial Services, LLC denies any allegations of wrongdoing.
In light of this complaint and dispute, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***************************************************
Sincerely,
***********************, Esq., CRCP General Counsel Halsted Financial Services, LLC email:*************************************************** PH: ***********************Customer response
08/08/2024
Complaint: 22097948
I am rejecting this response because:You employ evasive language and offer only to stop contacting me, using a form letter response given to dozens of other BBB complainants.
You do not confirm that there was any mistake made with regards to this debt collection attempt.
You did not rescind the threat of reporting this supposed debt to the credit agencies.
I would like some assurance that this matter is resolved/retracted and not going to impact me negatively. If you cannot own up to any error on your part, please just let me know that you will leave my credit alone.
Also, taking this off-platform is wholly inappropriate. I will not email your lawyer privately. Please continue to deal with me here through the BBB as the moderator.
Sincerely,
*************************Business response
08/13/2024
Re: Case Number: 22097948
*************************
To Whom It May ********
This is our second response regarding a consumer complaint filed by ************************* against Halsted Financial Services, LLC. Again, Halsted Financial Services, LLC., denies all allegations of wrongdoing.
Considering the consumers original complaint, our office has already ceased any attempts to communicate with the Consumer by adding the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed and we have notified our client of the consumers complaint and desired resolution. Finally,we offered the consumer an option in our initial response, to contact our office with further concerns, but they have not contacted us.
Please be informed that we are no longer servicing this account in our office, and we are now closing our file regarding this complaint.
Sincerely,
************************, Esq., CRCP General Counsel Halsted Financial Services, LLC email:*************************************************** PH: ***********************Initial Complaint
08/05/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I discovered Halsted financial services LLC July 12, 2024 from innovis but informed me today that they do not deal with the social security administration benefits. I have ********************************************************************************************************** it was there and now on 3/12/2024 spoke to **** of America investigator ****** in check fraud ***** And I gave him the Squatter from ****** here on a **** *************************** two fake SSN 364-86-8746 and 236-19-0000 who he cashed two chase escrow account checks in my name and he said that fake SSN led to where he cash them into mayflower group LLC business account and the forgery investigation is being conducted under police report 23-42944 det. ********* ************. In addition he also used my chase loan no. ********** with corrupt *********************** of ***** Fargo and added a fake loan to it as ********** I am told by *********************** of boa mortgage department does not have clear title is fraud.Business response
08/08/2024
Re: Case Number: 22094871
***********************
To Whom It May ********
This response is regarding a consumer complaint filed by *********************** against Halsted Financial Services, LLC.Complaints of this nature are taken very seriously. Moreover, Halsted Financial Services, LLC denies any allegations of wrongdoing.
We are in receipt of the Consumers complaint and dispute and would like to confirm that we have notified our client of the consumers complaint and dispute, as well as the desired resolution. In light of this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***************************************************
Sincerely,
***********************, Esq., CRCP General Counsel Halsted Financial Services, LLC email:*************************************************** PH: ***********************Customer response
08/26/2024
Complaint: 22094871
I am rejecting this response because: I did everything required and you still DENIED me service. You just told me to send a statement to the company through you and I did so immediately and you immediately closed it. Not right.
Sincerely,
***********************;Business response
08/29/2024
Re: Case Number: 22094871
***********************
To Whom It May Concern:
This is our second response regarding a consumer complaint filed by *********************** against Halsted Financial Services, LLC. Again, Halsted Financial Services, LLC.,denies all allegations of wrongdoing.
Considering the consumers original complaint, our office has previously ceased any attempts to communicate with the Consumer by adding the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed and we have notified our client of the consumers complaint and desired resolution. Finally, we offered the consumer an option in our initial response, to contact our office with further concerns, but they have not contacted us.
Please be informed that we are no longer servicing this account in our office, and we are now closing our file regarding this complaint. If I can be of any further assistance, please do not hesitate to contact me or my office directly by phone at *********************** or via e-mail at ***************************************************
Sincerely,
***********************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*************************************************** PH: ***********************Initial Complaint
08/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Halsted offered me to pay off my debt 50% off over 10 months of $79 payments, instead took out the whole amount.Business response
08/08/2024
Re: Case Number: 22090322
*******************************
To Whom It May ********
This response is regarding a consumer complaint filed by ******************************* against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously. Moreover, Halsted Financial Services,LLC denies any allegations of wrongdoing.
We are in receipt of the Consumers complaint and would like to confirm that we have notified our client of the consumers complaint as well as the desired resolution.
In light of this complaint, we have initiated a refund of for $794.64. Alternatively, payments, as agreed upon have been set up as mentioned below :
Amount of $79.46 per month to be withdrawn on 22nd calendar day of each month starting 08/22/2024 until 05/22/2025.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***************************************************
Sincerely,
***********************, Esq., CRCP General Counsel Halsted Financial Services, LLC email:*************************************************** PH: ***********************Initial Complaint
08/04/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
In the last week, I have been contacted by this company in an effort to collect debt from 2020. However, the company they are supposedly collecting from is not one that Ive ever opened an account with, and after running a credit report, this account is not and has not ever been listed. The email from Halsted also claims I made a payment in 2022, but none of my banking records reflect this. I believe this is a scam, and an unlawful way to collect money from victims. My name was not even correct.Business response
08/06/2024
Re: Case Number: 22089889
********************************
To Whom It May ********
This response is regarding a consumer complaint filed by ******************************** against Halsted Financial Services,LLC. Complaints of this nature are taken very seriously. Moreover, Halsted Financial Services, LLC denies any allegations of wrongdoing.
We are in receipt of the Consumers complaint and dispute and would like to confirm that we have notified our client of the consumers complaint and dispute, as well as the desired resolution. In light of this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***************************************************
Sincerely,
***********************, Esq., CRCP General Counsel Halsted Financial Services, LLC email:*************************************************** PH: ***********************
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Customer Complaints Summary
322 total complaints in the last 3 years.
136 complaints closed in the last 12 months.