Complaints
This profile includes complaints for Halsted Financial Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 357 total complaints in the last 3 years.
- 144 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:07/22/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Received email attempting to collect debt for ************ I looked up what the business was and I have never lived in *****. I have never even been to the state ever in my life before. ******** is the number associated with whatever this is that was included in email. Stolen identity is what this is . I would like to see the photo copy of ID associated with this fraudulent account.
Business Response
Date: 07/29/2025
Re: Case Number: 23636798
******* *******
To Whom It May Concern:
This response is regarding a consumer complaint filed by ******* ******* against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously.
We are in receipt of the Consumers complaint and would like to confirm that we have notified our client of the consumers complaint, dispute, request for validation as well as the desired resolution. In light of this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***********************************************************************************************
Sincerely,
***** S. *****, ***** CRCP General Counsel Halsted Financial Services, LLC email: *********************************************************************************************** PH: ***********************Customer Answer
Date: 07/30/2025
I appreciate the sense of urgency in your reply I do accept the response However, I would also like to add that when a consumer makes your company aware of a issue as serious as this regarding their identity, likeness, character and credit that it would be morally and ethically necessary to include a phone number in your response. I do understand emails are quick and convenient but building a professional report with a "true identity" would definitely show your companies stance on integrity and professionalism when corresponding with an illegally obtained consumer. Thank you!
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* *******Initial Complaint
Date:07/17/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I made the first payment on a settlement offer and they charged me more than the original amount and the transaction cleared my account and today I get a text stating my payment was declined and my account is not in good standing and I have tried calling 3 different numbers listed for this company and it just rings and hangs up. I would like to speak with a representative from this company for clarificationBusiness Response
Date: 07/23/2025
Re: Case Number: 23615185
****** ***
To Whom It May Concern:
This response is regarding a consumer complaint filed by ****** *** against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously.Moreover, Halsted Financial Services, LLC denies any allegations of wrongdoing.
We are in receipt of the Consumers complaint and would like to confirm that we have notified our client of the consumers complaint as well as the desired resolution.
Please note that the Consumer made payments on the account through our online portal. The first payment made by the consumer for $64.81 on 7/13/2025 was declined.Another payment of $86.41was made by the consumer through the online portal on 7/13/2025. The payment for $86.41 is applied to the consumer account balance.Please reach out to me directly if I can be of any additional assistance, via e-mail at ***********************************************************************************************
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform.
Sincerely,
***** ************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*********************************************************************************************** PH: ***********************Initial Complaint
Date:07/15/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company has been sending me multiple emails a day regarding a debt. I am working on saving money to pay them but the amount of emails, one day I received 4 emails from them, is too much. I have asked them to stop by they won't. I just want them to stop emailing me while I work on saving money to pay them.Business Response
Date: 07/24/2025
Re: Case Number: 23602350
***** Skeet
To Whom It May Concern:
This response is regarding a consumer complaint filed by ***** ***** against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously.
We are in receipt of the Consumers complaint and would like to confirm that we have notified our client of the consumers complaint as well as the desired resolution. In light of this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed. This account will be closed and returned to our client for further handling. Moreover, all email communications/text messages are equipped with a self-service opt-out mechanism.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***********************************************************************************************
Sincerely,
***** ************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*********************************************************************************************** PH: ***********************Initial Complaint
Date:07/14/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
They are calling friends and family that have no connection. They have constantly bothered friends and work causing them to almost lose their jobs.Business Response
Date: 07/15/2025
Re: Case Number: 23584912
******* ********
To Whom It May Concern:
This response is regarding a consumer complaint filed by ******* ******** against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously. Moreover, Halsted Financial Services, LLC denies any allegations of wrongdoing.
We are in receipt of the Consumers complaint and would like to confirm that we have notified our client of the consumers complaint, dispute, request for validation as well as the desired resolution. In light of this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed.
To be clear, Halsted Financial Services, LLC is not a data furnisher to any *********************** (CRA) and as such, Halsted has not furnished information relating to this matter to any CRA.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***********************************************************************************************
Sincerely,
***** S. *****, ***** CRCP General Counsel Halsted Financial Services, LLC email: *********************************************************************************************** PH: ***********************Initial Complaint
Date:07/11/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
******* ******** **************************************************************** **************************** Phone: ************ July 11, 2025 To Whom It May Concern,I am writing to formally file a complaint against ****************, located at P.O. *************************, regarding inaccurate and unresolved information on my credit report.On multiple occasions, I have attempted to contact **************** to dispute an account they have reported under my name. The account listed from ***************, N.A. is inaccurate because the account doesn't belong to me .Despite my efforts to resolve this matter directly with the company, they have failed to respond adequately or correct the error.I am requesting that the BBB intervene and assist in resolving this matter. Specifically, I am asking that **************** conduct a full investigation and provide documentation to support their claim, or immediately remove the disputed information from my credit report.This issue is affecting my creditworthiness, and their lack of cooperation is both unprofessional and harmful. Enclosed are copies of all relevant correspondence and documentation to support my case.Thank you for your time and assistance.Sincerely,******* ********Business Response
Date: 07/15/2025
Re: Case Number: 23584912
******* ********
To Whom It May Concern:
This response is regarding a consumer complaint filed by ******* ******** against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously. Moreover,Halsted Financial Services, LLC denies any allegations of wrongdoing.
We are in receipt of the Consumers complaint and would like to confirm that we have notified our client of the consumers complaint, dispute, request for validation as well as the desired resolution. In light of this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed.
To be clear, Halsted Financial Services, LLC is not a data furnisher to any *********************** (CRA) and as such, Halsted has not furnished information relating to this matter to any CRA.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***********************************************************************************************
Sincerely,
***** ************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*********************************************************************************************** PH: ***********************Initial Complaint
Date:07/07/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Halsted Financial Services THIS COMPANY HAS BEEN EMAILING, CALLING, AND TEXTING ME AND I DONT KNOW WHO THEY ARE. I HAVE NO CONTRACT OR BUSINESS WITH THEM AND THEY NEED TO CEASE FROM CONTACTING ME i HAVE ALREADY CONTACTED MY ATTORNEY REGARDING THIS ISSUE.Business Response
Date: 07/22/2025
Re: Case Number: 23566141
****** *******
To Whom It May Concern:
This response is regarding a consumer complaint filed by ****** ******* against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously.
We are in receipt of the Consumers complaint and would like to confirm that we have notified our client of the consumers complaint as well as the desired resolution. In light of this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed. Moreover, all email communications/text messages are equipped with a self-service opt-out mechanism.
To be clear, Halsted Financial Services, LLC is not a data furnisher to any *********************** (CRA) and as such, Halsted has not furnished information relating to this matter to any CRA.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***********************************************************************************************
Sincerely,
***** ************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*********************************************************************************************** PH: ***********************Initial Complaint
Date:07/07/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received a message stating I have an outstanding debt with plaza services, I dont know what that is and have not spent that much money on anything Will sue if it comes to that please see that this is dealt withBusiness Response
Date: 07/10/2025
Re: Case Number: 23564184
****** ******
To Whom It May Concern:
This response is regarding a consumer complaint filed by ****** ****** against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously.
We are in receipt of consumers complaint and dispute. In light of this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***********************************************************************************************
Sincerely,
***** ************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*********************************************************************************************** PH: ***********************Initial Complaint
Date:06/27/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My problem is this company keeps harassing me about an account that apparently belongs to me. I have no knowledge of this account. This company has been constantly emailing me about a payment. I do not have a contract with this company and ask this company to cease and desist all harassment by email and phone calls.Business Response
Date: 07/01/2025
Re: Case Number: 23527257
****** *******
To Whom It May Concern:
This response is regarding a consumer complaint filed by ****** ******* against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously. Moreover,Halsted Financial Services, LLC denies any allegations of wrongdoing.
We are in receipt of the Consumers complaint and would like to confirm that we have notified our client of the consumers complaint, dispute as well as the desired resolution. In light of this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed. Moreover,all email communications/text messages are equipped with a self-service opt-out mechanism.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***********************************************************************************************
Sincerely,
***** ************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*********************************************************************************************** PH: ***********************Customer Answer
Date: 07/04/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** *******Initial Complaint
Date:06/25/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I keep receiving texts from this debt collector saying my ********** accounts are behind. I called ********** today June 25th..the same day I received another text.I called ********** and was told my accounts aren't ********* fact payments aren't do until July 14thBusiness Response
Date: 07/01/2025
Re: Case Number: 23516706
***** *********
To Whom It May Concern:
This response is regarding a consumer complaint filed by ***** ********* against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously.
We are in receipt of consumers complaint and dispute. In light of this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed. Moreover, all email communications/text messages are equipped with a self-service opt-out mechanism.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***********************************************************************************************
Sincerely,
***** ************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*********************************************************************************************** PH: ***********************Initial Complaint
Date:06/24/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
1. Not my account 2. Continuous email contact, before/after CALIFORNIA DESIGNATED CONTACT HOURS BY LAW 3. HARASSMENT/THREATENING MESSAGESBusiness Response
Date: 06/26/2025
Re: Case Number: 23507981
***** ******
To Whom It May Concern:
This response is regarding a consumer complaint filed by ***** ****** against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously.
We are in receipt of the Consumers complaint and would like to confirm that we have notified our client of the consumers complaint, dispute as well as the desired resolution. In light of this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed. Moreover,all email communications/text messages are equipped with a self-service opt-out mechanism.
To be clear, Halsted Financial Services, LLC is not a data furnisher to any *********************** (CRA) and as such, Halsted has not furnished information relating to this matter to any CRA.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***********************************************************************************************
Sincerely,
***** ************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*********************************************************************************************** PH: ***********************Customer Answer
Date: 06/27/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** ******
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