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Business Profile

Computer Software Developers

Trinuc LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/19/2026

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We moved into this property on April 13 and paid over $6000 for a security deposit and a prorated rent for April from the moment that we met moved in there were issues with the property. The sump pump in the garage was inoperable and it resulted in a backup of a sump pump into the garage that damaged our personal property we took days off work to clean out the garage and we lost items because of the negligence of the company for not confirming that the sump pump was operable before we moved in the heat and air-conditioning hasn't worked since the day that we moved in. We are now on day six with no air-conditioning and no heat. The dishwasher does not work at all. We have water damage that was identified on the first floor and the company came out and simply painted over the water damage. We have new water damage as of today in the same spot that has not been resolved. we asked for the chimney to be cleaned in order to use the fireplace and they lied and said the chimney was cleaned when we inquired about it they said that they would send someone to clean out the chimney. The first day we moved in both showers did not work meaning there was no water to shower. They have since conducted multiple maintenance inspections only to repair a few things and walk away from other things that needed to be repaired. The shower still leaks. In addition we learned through researching the property that there was a frozen pipe that left this property vacant for months last year that required restoration where they replaced some items and didn't replace others. For example, we have a vanity in the master bathroom that is rotted that they simply tried to paint over.We've lost money. We've lost time at work and we are not comfortable because we have no heat or air-conditioning we've lost personal property. I've called the management company on several occasions and gave them an opportunity to call me to make this right and they have not reached out. 1654 w REMOVED

Trinuc LLC is NOT a BBB Accredited Business.

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