Customer ReviewsforEndurance Dealer Services, LLC

TERRIBLE!!!!! Don't fall for this. If it sounds too good to be true, it isn't!! I purchased a contract with Endurance Dealer Services in January 2024 and in April the motor went bad on my 2008 **** F-150 Truck. Endurance denied the claim to replace the motor due to a "lift" kit installed on the truck prior to my purchase. The **************** Rep. (***) never mentioned that there was an exception for lifted trucks. The *** said I would get 3 free oil changes a year. The contract says they pay $50.00 towards 3 oil changes which isn't free. I was also told by the *** there were only 2 ways to make payments for the policy. E-check through my bank or credit card. When I looked at my contract, there was a third way. They could have mailed me a statement each month for me to write my own check. The ONLY way to see and go over my contract was by setting up an account on their website. I was NEVER asked if I had access to a computer. I DON'T. I had a friend do this for me and that's when I saw all of the omissions in what I was told by the ***. I was told there was a 30 day waiting period, but NOT that ***** miles was also included in that waiting period. The exclusion page was 3 PAGES LONG. They barely cover anything. The *** I spoke with when I called to cancel my policy was rude and had an extreme attitude. Buyer beware!!!!

TERRIBLE!!! I fell for it talked with A---- Park- about getting a extended warranty. I asked all the questions and still didn't feel like it was a good policy. *************- assured me to just pay the startup fee and your monthly payments and all everything will be covered. WRONG what a LIAR this whole company is!!! Paid the monthly fees starting in January and my truck broke down in April and found out that the part is not covered and he is the great thing they found a small leak with the value cover which policy covers but when my mechanic talked with Endurance they said they don't cover small leaks, ENDURANCE said "MINOR loss of fluid or seepage is considered normal and is not covered a mechanical Breakdown". WHAT a joke!!! I learned a hard ******* STAY AWAY FROM THIS COMPANY!!!!!! THEY JUST STEAL YOUR MONEY!!! I AM CANCELING ASAP.

Had my car at an authorized dealer to have 2 motor mounts repaired on my Vehicle. When the shop contacted Endurance, was informed that the claim was denied due to benefits being at **** Was never made aware that there was a *** on claim benefits. When I called back to speak with someone regarding denial of the claim, was put on hold for several minutes then hung up on. This is just one the excuses that was made to deny claims. $3344.00 in total cost of warranty benefits for no peace of mind.

I just got a letter from endurance dealer services saying depending on your make and mileage prices will rise between $150 and $500 per year! Funny I dont own a car

Beware of any unsolicited communications you receive from this company.They somehow got me to believe (my bad) that I had an auto warranty through them, and that it would cost me $125 to get the coverage. I STUPIDLY paid, via phone, stupidly giving them my cc info. Then without my realizing it was a $125 MONTHLY charge, they charged me another $125. When I called to cancel, I couldn't get ahold of anyone. I also got a letter from them telling me that the contract I had "could no longer be honored" and that they were forced to raise their rates and to call right away. This is when I realized this was all a scam. The charge I saw in my bank statement was from a company called ***** which apparently does their billing. Not sure if they're in on the scam or an innocent third party. But I had no idea who ***** was, adding to the confusion and angst.I also contacted the dealership I'd leased my car from. They told me they'd heard about this from several other customers and that it was, indeed, a scam and to notify my bank immediately to stop any further charges from them. I'm hoping to get those charges that were paid to them reversed.Trust your gut. They are awful. Do not engage with them!

They deserve NO ?? I had Endurance for 1 year and I canceled and wanted a refund because they didn't want to pay for my car to be fixed, and it was under the warranty, then the person who wrote the report Lied on the report and said something else was the problem with my car, that's when I wanted out.Then I didn't get a full refund and they never paid nothing to fix my car. I was supposed to get $1,500 back I got $450 back and they never fixed anything on my car. Stay away from Endurance people they are making money off of you for free.?????? Then tell me because I was under warranty for over 60 days, so what... That's not a good reason to take the money I paid. I paid them $700 and some for free. They Robbed me a legit way.That's why they try so hard to get you to stay with them so they can make money from you making payments monthly, and if you cancel they keep most of the money to paid out to them. STAY AWAY!!!!!

*********************** I bought an service contract on o4/17/2018 on 2/26/2024 I needed engine work on my car they refuse to pay for it. I have been on the phone for 2 days now getting a runaround ,not getting any answers.

They collect your money every month and when it's time to pay for repairs. They claim they can't pay. And don't want to give my money back.and make up excuses claiming the calculations shows theirs no refund due. I had been canceled and got the run around about my refund for 2 months.

I bought an Endurance vehicle service contract Oct 2023. Did everything they required of me to be covered. Had check engine light pop up in Feb **** & immediately took it to ********* ********* **. Endurance kept sending out inspectors giving me the runaround 2 weeks before denying claim! ******** mechanic even called Endurance multiple times. I have never had such poor customer service in my entire life. Im a senior with health issues & I thought this policy would make my life easier since ** retired living on social security. Endurance didnt seem to care I was getting poor customer service. They stated my camshaft broke before I was covered but the engine like didnt come on until **** miles later & I had just had the car serviced at ******** in the fall. Nothing was wrong at that time. Endurance doesnt want to pay because repair is $4600. Do not do business with this company. They will find any reason not to ********** string u along until you get frustrated and give up. Basically they are scammers. I would give 0 stars if I could. Dont be fooled like me.

Have received numerous unsolicited letters from Endurance about increases in rates; however we do not have a car warranty with them. The letter is phrased in a manner that is at best misleading. They need to be sanctioned by the ***** ******************** as scam artist and prohibited from operating in *****. Letters to ** need to stop now! Endurance is a fraud.