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Business Profile

Microblading

Zero to Microblading

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Microblading.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/24/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was told on the phone that I had 60 days for a refund, around two months ago. I spoke with ***** the owner of z to m before the 60 days was up and told her that I changed my mind and I would like to cancel this program and loan. She said no, I said....but you told me that I had 60 days to make up my mind bascically??? she said only if you are not learning and only if you complete the course. I told her thats not what you said? There is an area where it shows zero to microblading rules/policy that states that one can get there money back in 60 days and no mention of completion. I have a picture that I sent showing that. I need your help to cancel this loan please. ***** uses a third party called affirm. I let them know too, but so much they might do for me. Please help me with this problem.

Zero to Microblading is NOT a BBB Accredited Business.

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