Business ProfileforAl Piemonte Buick-GMC

I purchased a new 2023 Buick Envision from Al Piemonte Buick in ********, ** on November 24, 2023. In early February 2024 I noticed signs of corrosion on the exhaust system/underside of the vehicle. The issue came to my attention when rust spots appeared beneath my Envision in my garage. On February 14th I contacted my sales representative, JR, to discuss the appropriate course of action. .I scheduled an appointment for March 1st to bring in my Envision for inspection. During the appointment, the technician, ****, advised the service team agreed the amount of rust was excessive for a vehicle only 3 months old. He advised pictures were taken to be forwarded to ************** for further assessment. I was informed to expect a follow-up call the next week.I received no follow up within the next ten days. On March 13th I called to follow up and spoke with ****. ****, conveyed that the rust was considered normal. He explained that there would be no corrective action. He sent an email with the reference number PI0281K, Underbody component corrosion. The recommendation issued on this document was no repair or consideration should be given for this condition." I reached out directly to ************** on March 15th expressing my dissatisfaction with the outcome from Al Piemonte. A case was opened on my behalf, service request number 9-12260457668. On March 20th following ************** review of the case, I was informed that no action would be taken.On March 22nd I took my Envision to my mechanic. My mechanic thought it was uncommon for a car of that age to exhibit such corrosion and to be dripping rust.I joined a ************** for Buick Envision owners. I wanted to see if anyone else was experiencing the same rust issue. No other members within the group have reported the same issue. I am disappointed with the lack of resolution from Al Piemonte Buick and **************. I remain hopeful that ************** will take accountability for their product.