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Find a Location

Winnemac Properties, Inc. has 1 locations, listed below.

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    Business ProfileforWinnemac Properties, Inc.

    Property Maintenance

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Winnemac Properties is a full service professional property management firm specializing in multi-family apartment communities on the north side of Chicago. In addition to property management, Winnemac Properties also provides leasing and brokerage services to our clients.

    Business Details

    Location of This Business
    4818 N Damen Ave, Chicago, IL 60625-1413
    BBB File Opened:
    6/24/2014
    Business Incorporated:
    5/18/1999
    Type of Entity:
    Corporation
    Business Management
    • Mr. Allen Smith, President
    Contact Information

    Principal

    • Mr. Allen Smith, President

    Customer Contact

    • Mr. Allen Smith, President

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I have serious concerns with this property management company stemming from personal property mishandling and inadequate response to tenant harassment.First, the maintenance staff discarded my personal clothing (4 sweaters, 3 pants, a wool vest, & a scarf) left in a shared laundry room. There are no posted policies or warnings about unattended items. The clothes were in the shared space for less than 24 hrs. This purposeful disposal of property is unacceptable and reflects a disregard for tenant possessions. This event is confirmed by them and is shown on video surveillance.I've also faced repeated harassment from a neighboring tenant who has impeded my access to my apartment on 4 separate occasions. The 2nd to last instance, he followed my female guest from my flat, even after being asked to stop. The last occasion, he finally left after I informed him I would call the police if he didn't move. This creates an unsafe living environment. Despite multiple complaints from myself and other tenants, the management's advice to seek police intervention proved futile, as the matter was deemed by the ******* police a landlord-tenant issue, leaving me without support or resolution.These two incidents alone highlight a concerning lack of property management and tenant safety measures at Winnemac Properties.But, it's also not the first time the maintenance staff have disregarded my property or privacy. They have entered my apartment without 48 hrs notice and have destroyed my property while fixing maintenance issues. These particular events were confirmed and then handled by Winnemac Properties with compensation.Yet, the continuation of tenant harassment and continuation of property damage have not been handled by Winnemac Properties. I repeatedly requested, in writing, compensation for my lost items and a firm commitment to ensuring tenant security or release from my lease. I have received no response. I hope for a fair resolution. I want to feel safe in my home.

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Latoyska H

    3 stars

    09/07/2023

    Moving is extremely stressful. There definitely shouldnt be a residential management company that makes it things worse. But I guess theres one in every bunch. I have a toddler who requires a lot more attention than the average child. Because of this, having amenities such as a dishwasher is important. It allows a single mother to use the time that she wouldnt otherwise have; to attend to her child or other important duties. This company doesnt think logically and isnt professionally structured. Property managers are defensive and have poor judgement. Very robotic with speech and offer no solutions to the problems they create that renters have to pay for.

    Winnemac Properties, Inc. Response

    09/11/2023

    We are very sorry you had issues on move in. Your property manager ***** reached out to you last week, and has been working to resolve the issue with your dishwasher door. We hope to have a good resolution for this very soon.

    Winnemac Properties, Inc. Response

    09/12/2023

    We are very happy that the issue with your dishwasher door has been resolved. Ambar and our maintenance crew tackled it today. We are hoping you will enjoy the rest of your tenancy with Winnemac Properties.

    Local BBB

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