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Business Profile

Obituary Notification Service

Legacy.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Obituary Notification Service.

Reviews

Customer Review Ratings

1.25

Average of 63 Customer Reviews

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Review Details

  • Tywanda G

    Date: 09/08/2022

    Tywanda G

    Date: 09/08/2022

    Will NEVER order from here again..After I placed my order I got a email saying that what I ordered was unavailable but they had already took my money so I decided to get a refund. This was on the 2nd of September..It is now the 8th and still no refund..Finally got a email saying they can mail a check..Don't have a good feeling about this..It's sad I lost my aunt and money..

    Legacy.com

    Date: 09/09/2022

    We are truly sorry that the flowers you ordered were not available, and for the delay in receiving your refund. When our accounting department attempted to refund your account the funds could not be received electronically. You should be receiving the full refund by check to the address you provided our customer support team. If there is anything more we can assist with, please do reach out to our support team at [email protected].

  • Shannon W

    Date: 08/27/2022

    Shannon W

    Date: 08/27/2022

    The flowers were fine, but the sympathy card had a giant "Please review us on ********* Yelp or ******** ***** on it right under the message I wrote to my dead friend. I wish I could post a photo. So tacky and disrespectful.

    Legacy.com

    Date: 08/31/2022

    We are sorry to hear about this experience with one of our vendors. We have already spoken with the customer and provided her a full refund. We've also shared this feedback with the florist in question. If there is anything else we can do please reach out to us at [email protected] and we are happy to help.

  • Sandra W

    Date: 07/08/2022

    Sandra W

    Date: 07/08/2022

    Order tree to be planted in memory of my cousin. Paid for with credit card online. Was suppose to receive an email when tree was planted. Money taken no tree planted. Scammers.

    Legacy.com

    Date: 07/11/2022

    Hello, thank you for reaching out. We're sorry to hear you didn't receive a digital certificate for your memorial tree purchase. Certificates are sent to the email provided at checkout within 1-2 days of the purchase. Sometimes these emails are diverted to spam or junk folders, so we recommend you check there for an email from our partner company, Arbor Day. If you didn't receive the emailed certificate, you are welcome to contact our support team at [email protected] and we would be happy to look further into this for you.Best regards,********************* Manager, ******************* Legacy.com

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