Business ProfileforPangea Money Transfer

Worst Money Transfer Company Ever! Their customer service is like a broken record. Same excuse over and over again. Today, 12/6/2023, we sent money directly to a bank account in ***************. Pangea said the transaction was complete. 10 seconds later it said to call them to complete the transaction. 10 seconds after that they said it was cancelled, before we even had time to call them. Pangea customer service rep was rude and said there is nothing she can do for us. It was cancelled because of the other bank in ***************. The customer service rep said it would take 3 to 5 days before they would release our money back to our US Bank account. We don't make small loans to Money Transfer companies. They blamed the hold on US Bank, but when we checked it was on hold due to Pangea. Total liars. Everything is computerized, so there is no reason there should be a hold on our money if they cannot complete a transaction. We don't have a ton of money to loan out to faulty Money Transfer companies and their antiquated policies. US Bank won't put the money back to our bank account until ********************** releases it. Do yourself a favor and use a different service.