Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Model Training

MAPS Modeling Studio

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Model Training.

Complaints

Customer Complaints Summary

  • 2 complaints in the last 3 years.
  • 2 complaints in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/01/2026

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Complaint August 14, 2026 | USA Models/MAPS, REMOVEDI believe I was pressured into purchasing an approximately $4,000 modeling package through misleading statements. I was told, brands and agencies will recognize our name, it holds weight, and that I could start booking modeling jobs within about a week. I understood these statements to mean the package would help me advance in modeling and obtain work.I specifically asked for a day to think about spending approximately $4,000, but I was told I had to decide that day. I felt pressured to make the purchase without adequate time to consider it.The contract was presented electronically. The salesperson summarized the contract, controlled the mouse, and directed me where to click and sign rather than giving me time to independently review the full agreement and fine print. I understood that the contract stated they were not an agency and did not find jobs for models.I acknowledge that I signed the agreement. My complaint concerns the misleading representations, pressure to purchase, and circumstances surrounding my signing, which I believe influenced my decision to enter into the agreement.

  • Initial Complaint

    Date:08/10/2026

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 7/23/26, "REMOVED" promised a $50 test shoot for my minor daughter, guaranteeing physical photos that day and job submissions. On 8/7/26, the photographer confirmed we'd leave with photos. Rep REMOVEDpromised an agency casting portal link upon payment. However, the contractsuppressed until post-checkoutomits placement tools and explicitly disclaims representation.REMOVEDescalated charges to $399. She showed distorted photo previews, claiming basic editing required an extra $799, contradicting the contract stating retouching is free. They gave conflicting delivery timelines: same-day, 24 hours, 3-4 weeks, and 3 business days. Their 3-day window expired today, 8/10/26. Zero links were delivered to my inbox, spam, or trash.They emailed my receipt at 12:34 PM on 8/7/26, proving they had my correct email, but withheld the contract until I demanded it at 1:43 PM. post-checkout, they appended unagreed $4,000 liabilities and an unauthorized monthly autopay starting 8/30/26, despite REMOVEDagreeing payments wouldn't start until 9/30/26.I never authorized saving my $50 deposit card online, but on 8/7 REMOVEDdisclosed it was saved. Paying the $399 balance, I gave no consent to store my card ending in 7335, yet an email confirmed it was saved for future billing. REMOVEDalso took unauthorized digital photos of my payment card and government ID.I issued disputes in-person, via email, text, and an 8/10 call with "REMOVED," who falsely claimed images were emailed days ago. I demand a full $450 refund, contract nullification, removal of all saved cards, and destruction of my ID and card photos.  

BBB Accreditation: None

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.