Business ProfileforNext Chapter Properties

I was informed by ******* the current GM of Next Level Properties that a renewal is sent out within 120 day of your lease termination, but in this case my son was receiving weekly emails within 60 days of him moving in to renew the lease. He was sent an email weekly with suggestive messages for him to renew until he actually renewed the lease on 11/10/21. He had just moved in August 2021 with a lease expiring July of 2022. I have talked with ******* as well as the previous GM ****** about my son signing a lease under duress, but I have not gotten any resolution. My son graduated in December 2022, we returned the keys to ****** the GM in January 2023 with intentions that he would have the apartment sublet, but I dont even think anyone has attempted to show the unit since they received the keys back. Communication has been terrible with everyone not knowing how to get in contact with anyone and their only form of communication with the Regional level being on Microsoft Teams (no phone numbers are available) or at least that is what I was told. My issue today is that my son signed a 2 yr lease under duress and no one even knows why he was given the option after moving in only 60 days prior. As a gurantor on the lease I was not notified or even provided a copy of this lease with additional terms. I just learned of the lease term on 4/24/23 and inquired why and I could not get an answer. If I cannot have my lease obligation completed on my terms I would like my lease terminated ASAP and pay a fee. I do not see why a company would setup in a college town on a college campus and have students enter into contracts for a full 12 mths when school is not even in session for that long. I feel this company is really trying to entrap students into these binding contracts with intentions of default to make money. If I am constantly being told that someone else could move in and sign a 3 month lease to relieve me of my obligation then why is it so hard for me to get out.