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About

About This Business

Roca Construction LLC is a residential and commercial general contractor and public adjuster. Services include public adjusting, insurance claims assistance, roof inspections, replacement roofing, shingle, metal, cedar shake & flat roofing, siding, gutters, soffit & fascia, windows & doors, interior renovation, kitchen & bathroom remodeling and more. 

BBB Accredited Since: 8/8/2025

Years in Business: 6

Products and Services

Commercial Construction, Exterior Makeovers, Insurance Claim Assistance, Interior Transformations, Residential Services, Roofing Repairs

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
6/1/2022
Business Started:
4/24/2020
Business Incorporated:
4/24/2020
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Ms. Leticia Zertuche Osorno, CEO

Additional Contact Information

Principal Contacts
Ms. Leticia Zertuche Osorno, CEO
Customer Contacts
Ms. Leticia Zertuche Osorno, CEO
Additional Phone Numbers
Other Phone: (217) 498-4277

Additional Information

Other Resources
Illinois Department of Financial and Professional Regulation
100 W. Randolph
Chicago IL 60601
Phone Number: 888-473-4858
https://idfpr.illinois.gov/
Illinois Department of Insurance
100 W. Randolph St. Suite 9-301
Chicago IL 60601
Phone Number: (312) 814-2420
https://idoi.illinois.gov/

Latest Reviews

  • Shannon M

    "Today my family got a new garage roof thanks to Roca Construction. The Roca team was great!" ... Read full review

  • Benjamin D

    "REMOVEDnow had two projects completed by Roca Construction and both went about as well as they could have.REMOVEDwas my main point of contact throughout and she has been excellent coming out in person to do thorough inspections, writing detailed proposals with line-by-line pricing, and staying very responsive and communicative on scheduling and logistics." ... Read full review

  • David G

    "I had a great experience with Roca Roca Construction LLC. REMOVEDwas very friendly and took the time to answer all my questions about the roof installation process, insurance, permits, and out-of-pocket costs." ... Read full review

View all Reviews

Frequently asked questions about Roca Construction LLC

  • Is Roca Construction LLC BBB Accredited?

    Yes, Roca Construction LLC has been a BBB Accredited Business since August 8, 2025.

  • What is the BBB rating of Roca Construction LLC?

    Roca Construction LLC has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does Roca Construction LLC have on BBB?

    Roca Construction LLC has 1 complaint filed with BBB in the last 3 years, and none in the last 12 months.

  • How many customer reviews does Roca Construction LLC have on BBB?

    Roca Construction LLC has 7 customer reviews on BBB.

  • How do I file a complaint against Roca Construction LLC?

    You can file a complaint against Roca Construction LLC on BBB.

  • Where is Roca Construction LLC located?

    Roca Construction LLC is located at 1907 Highland Ave, Berwyn, IL 60402.

  • What does Roca Construction LLC do?

    The BBB Business Profile for Roca Construction LLC describes the business as follows: Roca Construction LLC is a residential and commercial general contractor and public adjuster. Business category: Construction.

  • How long has Roca Construction LLC been in business?

    Roca Construction LLC has been in business for 6 years, since 2020.

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.