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Business Profile

Online Retailer

EZ Frame Structures & Shelters LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1.52/5 stars

Average of 23 Customer Reviews

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Review Details

  • Review fromBettina R

    Date: 10/05/2025

    5 stars
    These guys are awesome! We have a vendor mall and wanted to create a bunch of booth spaces using their brackets. They helped us design ones that would work - some of them were different sizes so it was a pain for us to figure out the number of brackets, but they helped and it has worked out great. Too bad we can't post a pic here. I was surprised to see all these negative reviews because they are definitely there and they are awesome! Thank you guys for all your help!

    EZ Frame Structures & Shelters LLC

    Date: 10/07/2025

    Thank you so much for your kind review! Admittedly we had a lot of fun helping you with this project, something very unique and new. Good luck with everything. Please send us a pic when everything is up and running! We are excited to see how it turned out  :)
  • Review fromWilliam F

    Date: 07/22/2025

    1 star
    This place is a scam. I will pursue legal action until I get a refund. I say we bring a class action suite against them for money lost both in product and legal fees. if i don't have a resolution in 10 days i will leave my email address for any legal assistance and others that would like to join a class action suite.Bill
  • Review fromRachel F

    Date: 05/21/2025

    1 star
    Please do not even go to this company. Like everyone around have said they give you the run around. They are liars and they do not live up to their name nor there business. They steal your money and ghost you. They tell you to email them, don't they lie. You call them, don't they don't answer your phone.
  • Review fromJosh A

    Date: 03/17/2025

    1 star
    I guess Ill get in line. Thieves; you will never get your money back. Worst customer service Ive ever seen. Ordered mid January, no product and cant get anyone to respond.
  • Review frommichael s.

    Date: 02/22/2025

    1 star
    ORDERED A 10X20 FRAME ON JANUARY 03 2025 AND STILL HAVE NOT RECIVED PACKAGE HAVE EMAILED SEVERAL TIMES AND ALL THEY TELL ME IS ITS SHIPING SOON IT HAS BEEN TWO MONTHS ALL I GET IS RUNAROUND
  • Review fromScott E

    Date: 01/06/2025

    1 star
    Same story as everyone else.They take your money and do not deliver the ********** response from customer service.
  • Review fromJoshua P

    Date: 10/29/2024

    1 star
    If I could give 0 stars I would. This company is a scam, they'll take your money and not ship your products. Do not buy from these people.
  • Review fromedmund a

    Date: 10/02/2024

    1 star
    They took the money and all I got was excuses. Now ignoring me.
  • Review fromChealsey L

    Date: 09/20/2024

    1 star
    Ordered a chicken coop kit in May 1st 2023. Was told it would ship "next week" and a pre-shipping label was created on May 13th. July 14th was told again it would ship "next week". Checked in again Sept. 17th and was told again, "next week". Jan 6th 2024 still hadn't received anything. Asked for a refund, was told my order was cancelled and refund would be in 5-7 days. As of Sept. 20th 2024, still have not received refund. Incredible waste of $240. Can't dispute it with ****** because it's been too long. Very disappointed and feel a little scammed. Would not recommend this company at all.
  • Review fromCynthia P

    Date: 07/18/2024

    1 star
    I placed an order approximately 1 month ago and have not received my product. They received my money, but I have not received the product. Stay away from this company unless you have free money to give away.

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