Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Cooking Utensils

Royal Prestige

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cooking Utensils.

About

About This Business

Hy Cite Enterprises, LLC offers the wholesale distribution of cookware, flatware and water filtration devices.

Products and Services

The sale of cookware line Royal Prestige and NutraEase products which are exclusively sold by Independent Authorized Distributors in the United States, as well as numerous countries throughout Latin America, Europe and Asia.

Years in Business: 66

Business Details

BBB File Opened:
7/23/2007
Business Started:
1/1/1959
Business Started Locally:
11/1/2006
Business Incorporated:
3/24/1961
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Estrells Del Sur DE Utah
Business Management:
Mr. Christian Burgos, Customer Contact

Additional Contact Information

Principal Contacts
Mr. Christian Burgos, Customer Contact
Customer Contacts
Mr. Christian Burgos, Customer Contact
Additional Email Addresses
Primary: Email this Business
Social Media
LinkedIn

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods
Check, Money Order, Cashier's Check, MoneyGram, Western Union, Credit Card or Debit Card, and via Customer Payment Portal. 
Refund and Exchange Policy

Return Policy

 You may return unopened merchandise in its original packaging to Hy Cite for a full refund within 10 days of the date of delivery (20 days for New York customers). The merchandise must be new and in the original, unopened packaging. Hy Cite will send a prepaid UPS call tag to have the merchandise shipped back. Once Hy Cite has processed the merchandise return, any amount paid by you will be credited or refunded within 10 days from Hy Cite’s receipt of the merchandise.

Exchange Policy

Hy Cite will exchange merchandise if the merchandise is shipped to Hy Cite within 60 calendar days from the date the customer received it. The customer will be responsible for the cost of shipping the merchandise back to Hy Cite.

Return/Exchange Requests

To request a return or exchange, contact Hy Cite Customer Care by email [email protected] or call 800-280-9708. Any authorized return or exchange must include the merchandise and all accessories in their original packaging. Customer assumes risk of loss or damage to merchandise during shipping.

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.