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Business Profile

Consignment Clothes

Stuff Etc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consignment Clothes.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/17/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I gave some items for consignment to Stuff Etc. in REMOVED, REMOVEDin August 2024. I called on 9/26/2025 to check my account balance and REMOVED. told me I have $116.00 in my account. Since I have relocated, they said they could mail me a check for $114 because they would have to deduct $2 for check fee. I was told to email my new address and they would send the check. As of 10/17/2025, I have not received my check. I have reached out to the general manager, REMOVED, and she said they already mailed a check to me. I have not received it. REMOVEDtold me once again that if I don't receive it that day, they will cancel the check they "mailed" and send me a new one because apparently, someone at Stuff Etc was trying to track the lost check. I informed her twice that I have not received the check but her excuse is they will send me a new one. I would like the money I am owed! I think they are trying to scam me because REMOVEDhas refused to keep me updated on the status of payment and is ignoring my emails and phone calls.

    Customer Answer

    Date: 11/11/2025

    I finally received my payment from the company. 

Stuff Etc is NOT a BBB Accredited Business.

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