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Business Profile

Mobile Phone Service

SmartphonesPLUS

Reviews

Customer Review Ratings

4.68/5 stars

Average of 38 Customer Reviews

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Review Details

  • Review fromAbimisola A

    Date: 09/17/2025

    5 stars
    I have had nothing but excellent and transparent services with this company. They communicate clearly and detailed to ensure proper information about their services and product. Highly recommended.
  • Review fromRobin H

    Date: 08/06/2025

    5 stars
    Everytime I come to SmartphonesPlus' store location my problems are always resolved and I'm met with kindness and reassurance. Thank you for always having a solution.
  • Review fromDavid V

    Date: 07/28/2025

    5 stars
    Excellent results, they reimbursement process was actually better than they promised. I would use them again.

    SmartphonesPLUS

    Date: 07/29/2025

    Thank you for the review! We're glad to hear the reimbursement process exceeded your expectations. Thanks again for choosing us, wed be happy to assist you again in the future! 
  • Review fromDennis M

    Date: 07/24/2025

    5 stars
    SmartphonesPlus process to buy your phone is very easy. Filled out 3 step process and price for phone was produced. Once offer is accepted shipping label is sent and phone is shipped to them. In my case my code to unlock came later. ****** took my email and gave me $30 more. Ist time I used SPPlus and it was a very Positive experience. Thank you ******!

    SmartphonesPLUS

    Date: 07/28/2025

    Thank you for the thoughtful review! We're glad to hear the process was smooth and straightforward, and that our team was able to increase the offer once the device was carrier unlocked. We're thrilled your first experience with SmartphonesPLUS was a positive one. We truly appreciate your business and look forward to assisting you again in the future!
  • Review fromCarolyn N

    Date: 07/10/2025

    5 stars
    I heard about this company through friends. Everything positive. Everytime I come to Smartphonesplus I've been treated with kindness and lots of knowledge.
  • Review fromAime B

    Date: 06/19/2025

    5 stars
    I purchased 2 phones from Smartphonesplus and have 0 issues with them. They always answer my questions with great customer service. Best place for tech and tech troubles
  • Review fromLesa R

    Date: 06/19/2025

    5 stars
    SmartphonesPLUS has been my go to for all my tech needs. They offer exceptional service and their prices are next to none.
  • Review fromlena b

    Date: 05/30/2025

    5 stars
    SmartphonesPLUS is HANDS DOWN the best company to sell, recycle and buy your tech with! Ive been treated with the most impeccable service every single time!
  • Review fromDonald S

    Date: 05/07/2025

    5 stars
    Went into the store and the problem was solved efficiently and quickly. Friendly and professional service.
  • Review fromNorma L

    Date: 05/02/2025

    5 stars
    SmartphonesPLUS is very helpful, they set up my wallet with ease and created a new ***** account for me. Great customer service!

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