Reviews

This profile includes reviews for HomeCraft Gutter Protection of North Georgia, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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HomeCraft Gutter Protection of North Georgia, LLC has 12 locations, listed below.

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  HomeCraft Gutter Protection of North Georgia, LLC

  500 Plantation Park Dr Loganville, GA 30052-4144

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  HomeCraft Gutter Protection

  4841 Industry Ln STE B Durham, NC 27713-1973

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  HomeCraft Gutter Protection

  11003 Bluegrass Pkwy Ste 330 Louisville, KY 40299

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  HomeCraft Gutter Protection of North Georgia, LLC

  5222 Old Hixson Pike Hixson, TN 37343-3931

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  HomeCraft Gutter Protection

  3409 Lorna Ln Hoover, AL 35216-5227

Review Details

• Review fromVan T

  Date: 08/11/2023

  2 stars
  Oh, I had home craft install two homes with gutter protection that were next-door to each other. I was told by the sales person that it should take several hours to do each property. When the technician showed up, I did see them inspect the gutters and clean out any debris is necessary. However, I did not see any 50 year try polymer sealer or any type of caulking gun pulled out during the installation and I did not see any additional supports put on the gutters and then I called in for warranty service as I watch the rain run right over the gutters and took a video sent it in took two days for anyone to reach back out to me, said that they would have to review The videos to determine next steps and its been three days since that conversation and have not received an update. Does not sound like anybody is hard-pressed to handle the issue. In fact, I wouldve expected a follow up appointment already scheduled at the time of the initial call. I absolutely feel 100% duped on this. Theres no way to guys with ladders. Couldve done both houses correctly and a total of three hours. There was no aligning done. There was no checking no ceiling no additional brackets nothing **** took out a few leaves and slap the gutter guards on for a total of almost $5000 for both properties. And now With no sense of urgency on my concerns have I received any kind a call back. I would suggest in my opinion dont make the same mistake I did. Find someone else.

  HomeCraft Gutter Protection of North Georgia, LLC

  Date: 10/27/2023

  Good morning We are in the process of taking care of any concerns. We look forward to hearing back from you so that we may resolve any issue you may have. 

• Review fromCaitlin L

  Date: 07/25/2023

  1 star
  I was looking at quotes on ****, and because of that, Homecraft has called me more than 10 times from different numbers in 3 days. Every time I block one number, then call me from another!!!! I will absolutely NEVER use this company because of this absolutely obnoxious tactic.

  HomeCraft Gutter Protection of North Georgia, LLC

  Date: 10/27/2023

  *********** we have no record of you in our system and does not look like we call your for a free estimate, could it possibly be under a different name ?

• Review fromRita D

  Date: 06/28/2023

  1 star
  STOP CALLING ME OVER AND OVER AND OVER AND OVER!!!!!!!!!!!!!!!!!! STOP CALLING ME!!!!!!!!!!!!!!!!!!!!!!!!! IT HAS BEEN @ MONTHS AND YOU ARE STILL CALLING!!!!!!!!!!!!!!!!!!!!!

• Review frommelinda n

  Date: 06/24/2023

  1 star
  Less than two years we paid $5450 to Home Craft Gutters protection for new gutters, soffit and facia. The gutters were not installed correctly. They were placed higher than the roofline which caused water to go into the soffit and is rotting all of the wood. The options they are giving me because it is past the one-year warranty as I can pay a service fee for them to come out and fix the problem they created. Or they will give me $1000 refund which will not even cover for me to have someone else fix the problem. This is caused damage to the inside of my walls inside my home. All of the soffit has to be replaced. We are past the one-year warranty because the rot and mold show up after water sits there which requires rain which can take some time for that to happen. We were having a new roof installed and our roofer immediately noticed the gutters were installed about an inch and a half above the roofline. I provided pictures for them that were taken 17 months after installation with significant rot of the wood. I have talked to many times to customer service and they keep telling me I am passed my one-year warranty. I do not recommend this company. I paid a lot of money for a product that has lasted less than two years.

• Review fromnatt T

  Date: 06/18/2023

  1 star
  This guy from Homecraft keeps calling me multiple times a day, seven days a week. Yep, they called on the weekend and evening. This is definitely a robocall. The numbers start with 678 968 and different last four numbers every time. He left voice messages a few times. I never called him back which should be enough to tell that I'm not interested. Stop annoying people!

• Review fromDerek H

  Date: 06/02/2023

  1 star
  This company is continually spam calling my phone and leaving voicemails. Homecrafts constant barraging is disrespectful and needs to stop. Company not worth one star.

• Review fromDavid R

  Date: 05/12/2023

  1 star
  HomeCraft Gutter protection called to ask if I wanted Gutter Guards. I told them I was not interested. Since then, they have continued to call me 10 times a day for 2 weeks. They continue to change the number they call from, so I have not been able to effectively block their calls.

• Review fromJulie W

  Date: 04/20/2023

  1 star
  Warranty is O. Waited 10 months and cant get a the issues resolved. Gutters with leaf filter run over top of gutters and now affecting my foundation. They send a guy out that is so called trained & he just looked at the gutters and left. Since service is poor and they wont let me talk with the. CEO, I asked for a return so I can get this c*** off my home. They always say they will get with the Production Team. Which means NOTHING. Really thought since they were a referral that this would be the way to go, boy was I fooled!

• Review fromGary H

  Date: 04/16/2023

  1 star
  If I could leave negative stars, I would. On April 3, 2023, I asked **** (formerly *****'s List) for a list of gutter-cleaning companies in my area, and rather than giving me the list, they sent my phone number to probably at least a dozen companies. All of them called a couple of times, then stopped.Not HomeCraft. Since 4/3/2023, they have called me 56 times. From 36 different numbers. They never leave a message. I have my iPhone configured to require any unknown number to leave their name before it will put the call through, so as soon as they hear this, they hang up, but the call registers.Fifty-six calls in 13 days from 36 different numbers. All of the numbers start with 678 968 and then the last four change every few calls. They have called me multiple times per day. I have called them back several times and begged them to stop. They SAY they will, but then I get more calls. Sometimes within minutes of them promising to stop.I will never do business with these people because of this predatory behavior. TAKE A CLUE that when someone doesn't answer the phone a couple of dozen times (much LESS 54) that you should stop calling.

• Review fromAfshan H

  Date: 04/14/2023

  1 star
  We had a great sales pitch presented to us and a date set with the company. After that everything went down hill. The rep ***** respond to calls and had a medical reason so we overlooked the lack of communication. It took a canceled, and a no show spot to get to a third where the 3rd party contractor showed and ***** even have the right job info. all this after they said they made a mistake with the price and could no longer honor the contract (which was signed by their rep with the install set for 4/7 then changed to 4/10 via text after I initiated the contact). The No showed on the 10th which led to their rehash email/QA department getting involved and refusing to honor the original contract before it got changed to 4/14. They increased the price several hundred dollars which is funny because the sales rep stated there was a price increase happening then again on 4/14 they told me there was a price increase so despite this taking 3 spots and 3 days off work they just kept adding reasons to try and excuse mistake after mistake. Because I was strapped for time and had already gotten rid of other quotes I gave them an opportunity for a third attempt 4/14 knowing it would be over and the project done so I could move on. When the third party contracted installer showed up they had two different prices and the job details were wrong. Needless to say it was a terrible experience and the bad reviews all over the internet (when you dig past the paid ones), were correct. Btw- by the third appt the price was suppose to be over 3000They will bad mouth their competition and keep trying to defend their mistake. Steer clear of the great sales pitch unless you want to waste time off from work and get the run around because they will likely bait and switch you. They will focus on how they are doing you a favor by trying to accommodate your schedule, forgetting that its been mistake after mistake on their part