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Business Profile

Vacation Certificates and Vouchers

Sweetdeals.com

Reviews

Customer Review Ratings

3.1/5 stars

Average of 73 Customer Reviews

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Review Details

  • Review fromAaron L

    Date: 12/29/2023

    4 stars
    Purchased a voucher and it wasn't working, contacted with not too much help until ***************************** came along and worked it all out, five star for *****!

    Sweetdeals.com

    Date: 01/03/2024

    Hi *****,

    Thank you for your kind words!

    We really appreciate you sharing your review of our service.

    We love hearing from our customers.

    Kind regards,

    Your incentRev Customer Support Team

  • Review fromBryan B

    Date: 12/21/2023

    1 star
    On 12/18/23, I purchased a license for **************** 2021, The website offer also listed that the item was:Lifetime license for MS ***** Excel, PowerPoint, ************************* One-time purchase installed on 1 machine (Windows or Mac) for lifetime **************** use at home or work *************************** access your software license keys and download links instantly Free customer service only the best support!I have contacted them 3 times to find out how I download it. I received a voucher to print off, but the voucher does not give any info for how to use it or download the software. They have not responded to any of my messages that I have sent. There is not a number to call as well. I think this is a spam site.

    Sweetdeals.com

    Date: 12/22/2023

    Hi *****,

    We're very sorry to hear that.

    Further details have been emailed directly to you regarding this deal and how to redeem.

    We sincerely apologize for any inconvenience this may have caused.

    If you may need additional assistance, please contact us at halfoffhelp.com

    Kind regards,

    Your incentRev Customer Support Team

  • Review fromBrandi B

    Date: 12/18/2023

    1 star
    Ordered the mystery box that was supposed to have at least $75 worth of electronics, home goods, phone accessories and more. I received Vaseline, tape for artificial flowers, brown nail polish and some cheap bubblegum machine jewelry. Not at all what was advertised. I asked for a refund and I would return the items and they declined. SCAM

    Sweetdeals.com

    Date: 12/19/2023

    Hi ******,

    We're very sorry to hear this.

    A refund has been processed for your order and further details have been emailed directly to you.

    We sincerely apologize for any inconvenience this may have caused.

    If you may need additional assistance, please don't hesitate to contact us at halfoffhelp.com

    Kind regards,

    Your incentRev Customer Support Team

  • Review fromShawn C

    Date: 11/27/2023

    1 star
    Have friends use this site to get deals to try out local places. They say its great, it just takes a while to receive vouchers (they used to be able to print immediately). I gave them a try and first time out, it just *****. The website would not complete my order for the digital vouchers, the screen would just go blank. I attempted 3 times total and then just gave up. The next day, my card pinged for all 3 purchases, so I logged in to see if my vouchers were there and it says no order found. I never received email confirmation either. I emailed support and was told it was just temporary, and the charges would fall off. They didn't, I've emaied repeatedly as there is no phone # for customer support. I've received no response and now am out several hundred dollars as each one went through for $167. I'm now going to have to take the time to fight with my cc company. won't try sweet deals again

    Sweetdeals.com

    Date: 11/28/2023

    Hi *****,

    We're very sorry to hear about this.

    There was an unexpected issue with this deal, unfortunately.

    We have refunded your card for all 3 charges and additional details have been emailed to you directly.

    We sincerely apologize for any inconvenience this may have caused.

    If you may have further questions or concerns, please contact us at halfoffhelp.com

    Kind regards,
    ~Your incentRev Customer Support Team

  • Review fromSusan A

    Date: 09/25/2023

    1 star
    I purchased gift cards which never worked. I contacted incentRev with the issue...2 MONTHS AGO! Still no resolution! they keep on sending me an email asking me to "BEAR WITH THEM WHILE THEY WORK ON RESOLVE THIS FOR ME". Acting like its MY issue and they are doing ME a favor! Terrible Company with Incompetent employees.
  • Review fromBill H

    Date: 08/23/2023

    5 stars
    Phenomenal Coupons never disputed by restaurants Great savings!!!!!The complaints are only with the travel ads Which reflects on the advertisers not on SWEET DEALS IS ALWAYS GREAT
  • Review fromGreg N

    Date: 08/02/2023

    1 star
    I WILL NEVER USE THIS COMPANY AGAIN. This company is awful. I paid for a gift card and never received a confirmation email or order number. I've tried several times to contact them and never got an email back to resolve the issue. Instead, they sent me a automated email saying they usually respond within **** business days. That's just bad business right there.They took my money and haven't done s*** If I could, I wouldn't even give them a star.
  • Review fromKen L

    Date: 07/27/2023

    1 star
    They are out of federal legal requirements with their mass emails, in that the required "unsubscribe" takes one to a page that will not load.
  • Review fromMelissa W

    Date: 07/06/2023

    1 star
    The trips on your side or a scam myself and three other family members pay money for trips and then was denied after we paid $100 deposit Santa income verification wasnt sufficient
  • Review fromLee H

    Date: 05/23/2023

    1 star
    This is such a scam. The first time I ordered a certificate I received in a timely manner. A few weeks later I ordered another certificate and it never came. After many emails back and forth they said they would send me a replacement. Never came. Started inquiring again and after many emails back and forth they sent an email with the wrong address on it, this was after they had asked me to provide my address. My account and the previous purchase all have the correct address. This started another long list of emails and at one point they told me I hadn't ordered the certificate, despite them taking it out of my CC account. I asked for a refund and they said they had issued one....remains to be seen. I believe the endless emails back and forth is a tactic of this company. I will call the radio station and also the restaurant and let them know.

    Sweetdeals.com

    Date: 05/26/2023

    I am sorry for your recent experience with Sweet Deals.

    If you could contact me directly at ************************************ with further details, I  would be happy to provide you with an appropriate resolution.

     

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