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Business Profile

Exercise Programs

Workout Anytime

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise Programs.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/16/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not obligated for the debt claimed by WORKOUT ANYTIME. There is no contractual agreement between me and WORKOUT ANYTIME, and they have not furnished the original agreement as requested.

  • Initial Complaint

    Date:12/03/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 9/17/2024, I emailed this workout anytime to cancel my membership as I have not used this service in over 2 years. I have been giving away $19.99 for months because I did not know how to cancel the service. I finally got an email to contact them. I requested to cancel my membership. They sent me an email back stating that I have to place a 30-day notice like I am requesting to leave an apartment or something. That is unnecessary. Then stated that I will be charge for that 30 day window. Not only did they charge me $39.99, a renewal fee, they also charge me $58.50 which included the 30 day $19.99 , a $19.50 service fee and a $19.99 late fee. I could not believe it! I called their customer service and threaten to sue them and possibly get a civil class action on this company for stealing people money. They offered to refund me my $19.50 and the late charge. They still keep the renewal fee and the 30 day fee. It should not take all this to cancel a membership. They also should have an automatic cancellation of the membership if the customer has not been active for several months. Is this a civil class action suit? If not it should be. They are stealing from hardworking Americans.

  • Initial Complaint

    Date:02/15/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to their website as instructed and cancelled my membership with Workout Anytime almost a year ago. Now I am getting calls from a collection agency for monthly subscription after this cancelation. I did not get an email confirming my cancelation however that I can reference. Now the collection agency will not answer their phone nor will the call me back after many messages left for them. I want my membership cancelled and I want the outstanding balance removed from my account. They will not let me try to cancel me membership online until the balance is paid, but I can't even pay the balance since they will not return my calls or answer when I call them. The REMOVEDlocation will not assist in anyway either. This is a racket that I believes open them up legally for a class action suite if we others that are or have experienced this same situation. I want this resolved ASAP. Wish me luck.

Workout Anytime is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.