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Business Profile

Drop Shipper Mailing Services

Veho

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Drop Shipper Mailing Services.

Complaints

Customer Complaints Summary

  • 23 total complaints in the last 3 years.
  • 11 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/11/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Veho misdelivered my order from lululemon on 10/07, they have admitted this and said they would take full responsibility. But they asked me to contact *********, ********* refused to refund me. I believe there is the responsibility of Veho so Veho should refund me the money I paid for my stuff

  • Initial Complaint

    Date:09/21/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Saturday, September 16, 2023, I ordered shoes from *******************. The following day, I received a delivery notification that I would receive my shoes by 10:30pm on Sept.17th. When the delivery was not made, I called ******************* to complain. I was told to reach out to Veho, their delivery service. Veho sent me a text stating that I would receive my package on Monday. I did not receive the package. I texted again on Tuesday. They assured me again that I would receive my package. ToryBurch did email me assuring me that I would receive my package on Tuesday. I did not. Veho texred me at 4AM this morning to say that my package will be here today. I spent $200 on these shoes. I have LOST CONFIDENCE in Veho (the contracred delivery service) and ******************* (the retailer). My order number with ******************* is *********. The tracking number with Veho is 9HPN7K. I want my shoes delivered.

Veho is NOT a BBB Accredited Business.

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