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Business Profile

Department Stores

Macy's

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Department Stores.

About

About This Business

Macy's Credit & Customer Service in Mason, Ohio provides customer service and credit services for stores owned by Macys, Inc., such as credit authorizations, new account development and processing, customer service and collections for FDS Bank. It also provides telemarketing, online, mail and phone order-processing services for Macy's retail department store divisions.  Any BBB complaints received with Macy's retail stores are handled by Macy's Credit & Customer Service and are included in this business review.

Business Details

BBB File Opened:
11/1/1952
Business Started:
1/1/1989
Business Incorporated:
1/28/1994
Type of Entity:
Corporation
Alternate Names:
Macys
Macy's Furniture Showroom
Macy's Heating & Air Conditioning
Macy's Northlake Mall
Macy's, North Point Furniture Gallery
Macy's Town Center
Foley's Department Store
Macy's South
Macys.com
Bloomindales.com
Weddingchannel.com
Bloomingdales by Mail
Macy's Mail Order Department
Federated Department Stores
Lazarus Department Store
Lazarus Macy's
Macy's, Inc.
Macys Customer Care
Macy's Debt Protection
Macy's Goodyear
Rich's -Macy's, Inc.
Rich's
Rich's Southlake Mall
Macy's Optical
Macy's Fine Jewelry
Bloomingdale's
Macy
Business Management:
Ms. Judy Risen, Coordinator
Tom Harvey, Manager
Mr. Tom Abrams, General Manager
Rawia Rae Salib

Additional Contact Information

Principal Contacts
Ms. Judy Risen, Coordinator
Customer Contacts
Ms. Judy Risen, Coordinator
Fax numbers
Primary Fax: (770) 913-4990
Other Fax: (404) 812-9821
Other Fax: (212) 418-4195
Additional Phone Numbers
Other Phone: (404) 221-7221
Other Phone: (770) 913-4000
Other Phone: (770) 476-6985
Other Phone: (770) 623-2200
Other Phone: (770) 723-7771
Other Phone: (770) 491-2985
Other Phone: (678) 795-2512
Other Phone: (770) 491-2211
Other Phone: (770) 913-5512
Other Phone: (800) 588-6641
Other Phone: (800) 725-2081
Other Phone: (770) 396-2660
Other Phone: (770) 433-4600
Other Phone: (770) 396-2611
Other Phone: (770) 969-2600
Other Phone: (770) 497-2611
Other Phone: (404) 231-2611
Other Phone: (404) 329-2611
Other Phone: (404) 243-2600
Other Phone: (770) 961-3111
Other Phone: (770) 423-2611
Other Phone: (770) 434-2611
Other Phone: (770) 392-4601
Other Phone: (404) 346-2600
Other Phone: (770) 961-3313
Other Phone: (404) 231-2680
Other Phone: (404) 495-2800
Other Phone: (212) 418-4196
Other Phone: (678) 546-4300
Additional Email Addresses
Primary: Email this Business
Additional Websites
Website 1

Additional Information

Refund and Exchange Policy

Returns by mail and in stores within 90 days of purchase for free.  Returned items must be in original, saleable condition with original tags. Shipping and delivery fees are non-refundable.

New or gently used Cosmetic or Fragrance product purchased at Macy's will be accepted for return.

Some departments such as fine jewelry, tech accessories and furniture have different return guidelines. Full details can be found here.

Other Resources
Secretary of State- Professional Licensing Boards
237 Coliseum Dr
Macon GA 31217
Phone Number: (478) 207-2440
www.sos.ga.gov
[email protected]

More Resources

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