Business Profile

Credit Reporting Agencies

Equifax, Inc.

Complaints

This profile includes complaints for Equifax, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

7,347 total complaints in the last 3 years.
3,654 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:02/09/2023
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have attempted several times to contact equifiax via their customer support and even emailed their CEO. However they still report this ************************* on my credit. Its causing my credit to take a massive hit and its costing me thousands on my home loan. This was fraud. Also they are illegally reporting that I have missed payments from both ******** secret as well as rue 21 credit cards however I have supplied the documents that proves I do not have any missed payments. Im desperately trying to have my report corrected so that I can buy my new home and not pay thousands extra a year in interest due to an illegally miss reported fraud claim on my account. Sadly equifax refuses to help with the matter after emailing and calling them every day for two weeks.
Business Response
Date: 02/10/2023
EQUIFAX

02/10/2023

*****************************
Better Business Bureau

RE: *************************, Case # ********

Dear *****************************:

Thank you for submitting ************************* complaint on 02/09/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation with the furnishers of the information has been initiated. When the furnishing company provides their findings, we will send those results directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,

Sr. Consumer Relations Specialist
Customer Answer
Date: 02/10/2023

Complaint: 19371348

I am rejecting this response because:
The provided documentation clearly shows that this account is no longer valid. The business shall no longer hold this account in the negative and kindly update it as it lists in the supporting documents.
Sincerely,

*************************
Business Response
Date: 02/13/2023

EQUIFAX

02/13/2023

*****************************
Better Business Bureau

RE: *************************, Case # ********

Dear *****************************:

Thank you for submitting *************************** complaint on 2/9/23 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation with the furnisher of the information has been initiated. When the furnishing company provides their findings, we will send those results directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Sincerely,

Sr. Consumer Relations Specialist
Initial Complaint
Date:02/09/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I'm bothered that you have incorporated the data beneath in my credit profile and that you have neglected to keep up sensible methods in your activities to guarantee most extreme conceivable exactness in the credit reports you distribute. Credit announcing laws guarantee that agencies report just 100% exact credit data. Each progression should be taken to guarantee the data detailed is totally precise and right. The accompanying data in this way should be re-researched. I am having major issues with finding inaccurate/ invalidated accounts after carefully pulling my credit report from your agency. I have no knowledge of these items or inaccurate information as My information was impacted by the Equifax data breach and may have gotten into the hands of the wrong person. You are reporting negligently and inaccurately and failing to comply to the FCRA.I realise you have no legal standing as a federally protected consumer, and you can't employ an attorney against me.I'll file for a default judgement, and ill file a class action lawsuit for violations, stress, and mental anguish, as well as at least 1% of the corporation, under TILA ****, OR ANY OTHER AMOUNT OF DAMAGES UNDER 1692K.
Customer Answer
Date: 02/09/2023
These are my actions and words. The details described in the complaint are of my own volition. There is no third party working on this case. All statements reported were by me.
Business Response
Date: 02/10/2023
EQUIFAX

02/10/2023

*****************************
Better Business Bureau

RE: *********************, Case # ********

Dear *****************************:

Thank you for submitting *********************' complaint on 02/10/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation of the information was completed. The results were sent directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,

Sr. Consumer Relations Specialist
Initial Complaint
Date:02/09/2023
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Equifax Information Services ********************************************** Certified Mail Receipt # ******************** YOU ARE BREAKING THE LAW!UNTIL YOU CAN PROVIDE ME WITH A DOCUMENT PROVING THAT I GAVE (Charlotte ****************************** MY REQUEST TO RELEASE INFORMATION TO YOU, Equifax I DEMAND YOU DELETE THE FOLLOWING ACCOUNT(S):(Professional Finance Com acct #******XX/12067XX)(Medical Data System 904003XXXXX)Under the **************** Portability and Accountability Act of **** (HIPAA). I reserve the right to protect the privacy of my personal information and medical records from all third party reporting agencies. Please send the above requested information to my mailing address listed above. This letter is a request for validation, and I request full documentation containing all information you received from the service provider of this alleged debt.Continuing to report this Medical debt without properly validating and providing me proof of permission is a violation of the **** (Fair Credit Reporting Act). You have ************************************* this debt will be considered invalid and the demand for removal from your reporting agency will be required. Best Regards, *******:***************************** [Agent/Beneficiary] Without Prejudice, All Natural Inalienable Rights Reserved
Business Response
Date: 02/10/2023
EQUIFAX

02/10/2023

*****************************
Better Business Bureau

RE: ***************************, Case # ********

Dear *****************************:

Thank you for submitting *************************** complaint on 02/08/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation with the furnishers of the information has been initiated. When the furnishing company provides their findings, we will send those results directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,

Sr. Consumer Relations Specialist
Customer Answer
Date: 02/13/2023

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***************************
Initial Complaint
Date:02/09/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
These Consumer reporting agencies are reporting inaccurate information on my consumer report which is causing serve injury. I had tried repeatedly to resolve the situation. I haven't received any information regarding my disputes and its been 90+ days.
Business Response
Date: 02/10/2023
EQUIFAX

02/10/2023

*****************************
Better Business Bureau

RE: ***********************, Case # ********

Dear *****************************:

Thank you for submitting *********************** complaint on 02/08/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation with the furnishers of the information has been initiated. When the furnishing company provides their findings, we will send those results directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,

Sr. Consumer Relations Specialist
Initial Complaint
Date:02/09/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I believe Equifax is treating me unfairly and not disclosing information they must disclose according to law when it comes to validation of an account on my credit report. I have notified Equifax to remove an errant account on my credit report 3 separate times. Please see attachment 002, 007, and 010. Within these mailings I have included my correspondences with the creditor, in which they never validated the debt making it errant. Please see attachment 024 and 025. Proof of receipt can be seen in attachment 005, 008, and 011. I have received templated responses in attachments 006, 009, and 012. I have asked Equifax to provide the proof in which they have validated this account within attachment 013 (proof of receipt attachment 014). I still receive a templated response, not addressing my questions in attachment 017. I have brought the creditor to small claims court and have received a default judgment against them because they failed to defend, rebut, or deny my claims regarding this account. See attachment 026. I find it hard to believe that Equifax has validation when the creditor cannot even provide validation. I believe Equifax is in violation of 15 USC (a)(4) by not treating me fairly and in violation of 15 USC ****i (a)(5)(A)(i) by intentionally not providing validation of a disputed debt that they continue to report. I believe Equifax should remove errant account JPMCB CARD SERVICES ending in **** from my credit report.
Business Response
Date: 02/10/2023
EQUIFAX

02/10/2023

*****************************
Better Business Bureau

RE: ***********************************, Case # ********

Dear *****************************:

Thank you for submitting *********************************** complaint on 02/08/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation with the furnishers of the information has been initiated. When the furnishing company provides their findings, we will send those results directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,

Sr. Consumer Relations Specialist
Customer Answer
Date: 02/10/2023

Complaint: 19368724

I am rejecting this response because:
In my letters sent to Equifax, I have asked them to disclose who the furnisher is. Equifax's response is still hiding who the furnisher is.
Also, I do not believe Equifax will send me the actual validation directly because they have been avoiding it. I would like to keep BBB in the loop.
So to be clear, I expect Equifax to provide the certified, validated proof that the debt associated with JPMCB CARD SERVICES ending in **** on my credit report is a valid debt. I expect Equifax to disclose who the furnisher is of this information. I expect this certified evidence that they disclose is stronger evidence than my shared mailings with the creditor, and the default judgment I have shared against the creditor. The BBB needs to see these documents come to me.
Sincerely,

***********************************
Business Response
Date: 02/13/2023
EQUIFAX

02/13/2023

*****************************
Better Business Bureau

RE: *********************************** Case # ********

Dear *****************************:

Thank you for submitting the consumer's rebuttal to our 2/10/2023 response. At this time, we kindly ask the consumer to allow the allotted time frame to complete the investigation. Once the consumer receives the results, they will contain the next steps to follow should the consumer still disagree.

Please be advised, once the data furnisher's response is returned to Equifax, any updates related to the disputed item(s) will be recorded on the credit report. Once all Data furnishers have responded to our request for their review, the consumer is sent a copy of each of the Data Furnishers response they provided to Equifax. Should you still disagree with the Data Furnishers response, please contact each creditor directly for additional assistance and/or regarding any signed documentation pertaining to the disputed item(s).
Respectfully,

Equifax
Customer Answer
Date: 02/14/2023

Complaint: 19368724

I am rejecting this response because:
Equifax continues to push off responsibility. They continue to say they will mail me investigation results in which the BBB will not see the response to. I have already tried working directly with Equifax. This is the reason I am choosing to go through the BBB.
Equifax asks me to work directly with the creditor. This has already been done. I have seen numerous mailings with no adequate response. It is my prerogative on how I deal with the creditor (I have already had a default judgment rules against them).
Thia complaint is solely regarding Equifax. I need Equifax to take responsibility and provide me with their validation of the debt in a way that the BBB can see. If Equifax cannot do this, they simply must remove the account from my credit report. It is that simple.

Sincerely,

***********************************
Initial Complaint
Date:02/09/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I tried to register an Equifax account. Equifax mailed a letter with a verification code and I was able to use the code to create an account. However, as I logged in to my account, the web page showed an error message "We are temporarily unable to complete this request. Please try again later." Equifax did sent me an "Welcome to myEquifax" email. The email contains a customer ********************** email ******************************************* I tried to contact customer ********************** with that email on Monday but nobody answered so far.
Business Response
Date: 02/10/2023
EQUIFAX

02/10/2023

*****************************
Better Business Bureau

RE: ***********************, Case # ********

Dear *****************************:

Thank you for submitting *********************** complaint on 02/08/2023 through the BBB Complaint Portal. In their complaint, they indicated issues with MyEqufax.com. Please see below resolution response:
Dear ***********************,
We have completed the review of your online account at www.myequifax.com and we are pleased to advise you that the login issue you experienced has been resolved.
Please log in using the password associated with your myEquifax online account. If you do not remember your password, please select the "Need Help Signing In" link under the password field. This will allow you to do an account recovery and update your password if needed. If you experience any issues, please feel free to contact our consumer care department at ************ between 8:00am 12 am, 7 days per week.
We sincerely apologize for any inconvenience this issue may have caused.
Thank you for contacting Equifax,
Equifax Consumer Care Team
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,

Sr. Consumer Relations Specialist
Initial Complaint
Date:02/09/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Hello I am ************************* and I am writing because I need help with my credit report. I have unauthorized accounts on my credit report and I need them removed as I am not the one who created those accounts. I am a victim of identity theft and I reported this theft to the ************************* Please help me resolve this issue.
Business Response
Date: 02/10/2023
EQUIFAX

02/10/2023

*****************************
Better Business Bureau

RE: *************************, Case #********

Dear *****************************:

Thank you for submitting ************************* complaint on 02/08/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation with the furnishers of the information has been initiated. When the furnishing company provides their findings, we will send those results directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,

Sr. Consumer Relations Specialist
Initial Complaint
Date:02/09/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am worried because the following information is on my credit report and you didn't follow the right procedures to make sure the credit reports you distribute are as accurate as possible. Organizations are only need to furnish 100 reliable credit reports thanks to credit report regulations. It is imperative to take all necessary precautions to guarantee the accuracy and completeness of the information provided. This kind of auxiliary data requires more research. I carefully requested a copy of your credit report, but I'm having a hard time locating any mistakes or erroneous entries. Since my information may have been compromised in the Equifax data breach, I am not aware of these facts or false information. By unintentionally filing a fraudulent report, you can violate the FCRA.Despite the fact that you are a federally protected consumer, I recognize that you lack the right to sue **** am bringing a class action lawsuit and requesting default judgment for TILA **** violations, stress, emotional distress, and any other damages under 1692K that equal at least 1% of the business.
Business Response
Date: 02/10/2023

EQUIFAX

02/10/2023

*****************************
Better Business Bureau

RE: *****************************, Case # ********

Dear *****************************:

Thank you for submitting ***************************** complaint on 02/08/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.

Unfortunately, we are unable to initiate our investigation of the consumers concerns because additional information is required. In order to better assist with the consumers concerns, please have the consumer provide the account names, account numbers, specific concerns and items pertinent to his/her complaint or dispute.

If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally they can access free Equifax credit reports and other products.

Sincerely,

Sr. Consumer Relations Specialist
Initial Complaint
Date:02/09/2023
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I reviewed my Consumer Reports and noticed that there was an inaccurate account(s) on my credit report ACCOUNT NAME: ACCT#Pentagon-Bankcard:#**** Comenitybank/victoriasecret#**** ************* Consumer ****************** have assumed a vital role and have a responsibility to report Consumer information to the best of their ability with maximum accuracy.I contacted "THE COMPANY" and asked for them to investigate & remove the inaccurate account from my consumer report that they are illegally reporting and I requested specifically the alleged original application bearing my signature and they have not been able to provide such proof to me.This is a violation of the Fair Credit Reporting Act, and these disputed items may not appear on my credit report if they can't be verified by any evidence or proof.
Business Response
Date: 02/10/2023
EQUIFAX

02/10/2023

*****************************
Better Business Bureau

RE: ******************, Case # ********
Dear *****************************:
Thank you for submitting ****************** complaint on 02/08/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation with the furnishers of the information has been initiated. When the furnishing company provides their findings, we will send those results directly to the consumer.
Equifax is a repository of credit information which has been supplied by creditors, collection agencies and public record holders. As such, we do not collect or maintain copies of contracts between consumers and their creditors. Not all companies choose to report account information to Equifax. Those that do report on a regular basis appear on the credit report. However, through our investigation process, we are able to contact the furnishers of the information and either confirm or correct the data reporting on the file. Once a request for verification of a disputed item(s) has been received by Equifax, each data furnisher will be contacted directly by Equifax. This process is usually accomplished by sending the request for verification electronically and may take 30 days to complete. Once the data furnisher's response is returned to Equifax, any updates related to the disputed item(s) will be recorded on the credit report. Once all Data furnishers have responded to our request for their review, the consumer is sent a copy of each of the Data Furnishers responses they provided to Equifax. Should you still disagree with the Data Furnishers response, please contact each creditor directly for additional assistance and/or regarding any signed documentation pertaining to the disputed item(s).
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,

Sr. Consumer Relations Specialist
Customer Answer
Date: 02/10/2023

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

******************
Initial Complaint
Date:02/09/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
*********** Account # ************, ************ Account #********, ************ Account # ********, **** Account # **************, has violated my rights . In accordance with the Fair Credit Reporting act Section 15 USC **** (b)(e) Whenever a consumer reporting agencyprepares a consumer report it shall follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates. A person may not procure a consumer report for purposes of reselling the report (or any information in the report) unless the person discloses to the consumer reporting agency that originally furnishes the report privacy. without my written instructions.
Business Response
Date: 02/10/2023
EQUIFAX

02/10/2023

*****************************
Better Business Bureau

RE: ***************************, Case # ********

Dear *****************************:

Thank you for submitting *************************** complaint on 02/07/2023 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file. Please be advised that an investigation with the furnishers of the information has been initiated. When the furnishing company provides their findings, we will send those results directly to the consumer.
If they have any additional questions, they may call ************** or they may visit www.myequifax.com. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.
Thank you for the opportunity to assist you, we are closing this complaint.
Sincerely,

Sr. Consumer Relations Specialist

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