Business Profile

Credit Reporting Agencies

Equifax, Inc.

Complaints

This profile includes complaints for Equifax, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

7,275 total complaints in the last 3 years.
3,606 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:04/04/2025
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
******* ******* ****************************************************************** ********************* March 19, 2025 Equifax Information Services LLC Attn: **************** P.O. ********************************* Subject: Formal Demand for Investigation and Removal of *************************** Account Dear ************************ am writing to formally dispute the reinsertion of the following account on my ********************** file:- Creditor: **************** - Account Number (last 4): 6053 - Status: Reinserted on April 4, 2025, marked "Consumer Disputes - Reinvestigation in Process"This account was previously removed due to a fraud/identity theft dispute and has now been wrongfully reinserted without notice or consent, violating FCRA 1681i(a)(5)(B). I did not authorize its return and was not notified within the required 5-day timeframe.I request:1. A Method of Verification (MOV) per FCRA 1681i(a)(6):- Who verified the account - What documents were reviewed - How accuracy and ownership were confirmed 2. Temporary suppression of the account during reinvestigation 3. Permanent deletion if proper documentation cannot be provided Experian has permanently removed this same account, reinforcing that the reinsertion by Equifax is inconsistent and unsupported.Please respond in writing within 15 days, or I will escalate the matter to the ***** FTC, and consider legal action under FCRA 1681n and 1681o.Sincerely,******* ******* Attachments:- Copy of credit report with **** account highlighted - Copy of Equifax reinsertion notice dated April 4, 2025 - Copy of government-issued ID - Proof of address (utility bill or bank statement)- Any prior correspondence regarding the dispute or removal I submitted all documents including my FTC on Feb 16 2025 they came back with all accounts but one deleted and the **** is claimed to be verified. I'm requested method of Verification
Customer Answer
Date: 04/05/2025
I am responding to Equifaxs reinsertion of an **************** account (last 4 digits: 6053) into my credit report, which I had previously disputed and which was removed due to confirmed fraud.

On April 4, 2025, Equifax reinserted this account and marked it as Consumer Disputes - Reinvestigation in Process. However, this reinsertion was done without providing the required written notice within 5 business days, which is a direct violation of the Fair Credit Reporting Act (FCRA) 1681i(a)(5)(B).

Furthermore, I formally requested the Method of Verification (***) under FCRA 1681i(a)(6) to determine:
1. Who verified the account,
2. What documents were reviewed,
3. How accuracy and ownership were confirmed.

To date, Equifax has failed to provide this information, nor have they provided documentation validating that this account belongs to me.

I demand that Equifax:
Temporarily suppress the account while reinvestigating,
Permanently delete the account if proper verification cannot be provided,
And provide a full written response detailing the *** and legal basis for the reinsertion.

If this issue is not resolved promptly, I will escalate the matter to the Consumer Financial Protection Bureau (CFPB) and seek remedies under FCRA 1681n and 1681o for willful and negligent noncompliance.

Sincerely,
******* *******

Business Response
Date: 04/15/2025
April 15,2025

****** *****
Better Business Bureau

Re: ******* *******, Case #********

Dear ****** *****,
Thank you for submitting ******* ******* complaint on 4/4/2025 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.
We reviewed the consumers concerns and initiated an investigation, when applicable. The results were mailed to the consumer on 4/08/2025.

If they have any additional questions, they may call ************** or they may visit ********************************. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.

Sincerely,

*. *****
Equifax ************* Team
Initial Complaint
Date:04/04/2025
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am formally disputing the following accounts due to inaccurate and unverifiable late payment reporting. For each account listed below, I demand that the original, time-stamped payment records be provided to verify the accuracy of the reported late payment(s). If the data furnisher fails to provide this documentation, the late payment(s) must be deleted immediately in compliance with the ****. Creditor Name: SYNCB/CARE CREDIT Account Number (Last 4 Digits): **********Disputed Late Payment Date(s): 04/2024,05/2024,06/2024,07/2024,08/2024,09/2024,10/2024,11/2024,12/2024 Reason for Dispute: Unverified Late Payment, Failure to Provide Time-Stamped Records, Incorrect Reporting, Lack of Proper Documentation, FCRA Compliance Violation
Customer Answer
Date: 04/05/2025
This is me submitting this complaint please send to Equifax asap.
Business Response
Date: 04/15/2025
April 15, 2025

****** *****
Better Business Bureau

Re: ******* *******, Complaint ID #********
Dear ****** *****,
Thank you for submitting ******* ******* complaint on 4/4/2025 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.
We will review the consumers concerns and initiate an investigation with the data furnishers, when applicable. The results will be provided directly to the consumer within 30 days of the dispute request.

If they have any additional questions, they may call ************** or they may visit ********************************. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.

Sincerely,
*. *****
Equifax ************* Team

Customer Answer
Date: 04/22/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I will be waiting the results

Sincerely,

******* *******
Initial Complaint
Date:04/04/2025
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I recently reviewed a copy of my credit report and upset to find that I have been a victim of identity theft, I do not recognize this account please remove these two accounts from my ********************** report as this is hurting my ability to obtain credit. PORTFOLIO RECOVERY A CREDI-XXXXXXXXXXXXXX **** FUNDING LLC 444796-XXXXXXXXXX
Customer Answer
Date: 04/05/2025
Yes, I authorize this complaint.
Business Response
Date: 04/10/2025
April 10, 2025

****** *****
Better Business Bureau

Re: ********* ********* Lebron, Complaint ID #********
Dear ****** *****,
Thank you for submitting ********* ********* Lebron complaint on 4/4/2025 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.
We will review the consumers concerns and initiate an investigation with the data furnishers, when applicable. The results will be provided directly to the consumer within 30 days of the dispute request.

If they have any additional questions, they may call ************** or they may visit ********************************. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.

Sincerely,
*. *****
Equifax ************* Team
Initial Complaint
Date:04/04/2025
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I recently reviewed a copy of my credit report I have been a victim of identity theft I do not recognize this account. Please remove from my credit report. This is hurting my ability to obtain credit.Verizon Wireless Account # **************
Customer Answer
Date: 04/05/2025
Yes I authorized this complaint
Business Response
Date: 04/16/2025
April 16, 2025

****** *****
Better Business Bureau

Re: ******* ******, Complaint ID #********
Dear ****** *****,
Thank you for submitting ******* ****** complaint on 4/4/2025 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.
We will review the consumers concerns and initiate an investigation with the data furnishers, when applicable. The results will be provided directly to the consumer within 30 days of the dispute request.

If they have any additional questions, they may call ************** or they may visit ********************************. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.

Sincerely,
*. *****
Equifax ************* Team
Initial Complaint
Date:04/04/2025
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I do not recognize these hard inquiries, remove them from my credit report please.Disputed hard inquiries:MARINEFEDE 4/27/2024 COMMCUFLA 4/27/2024 WSTLAKENCM4/27/2024 ******* CU4/27/2024 MERITAUTOG4/27/2024 CPS/MAIL4/27/2024 AMERICREDI4/27/2024 ***** 4/27/2024 OPORTUN/** 10/22/2024
Customer Answer
Date: 04/05/2025
It was not a third-party company; I filled out the complaint myself.
Business Response
Date: 04/09/2025
Equifax, Inc
*****************************;
**********************

April 9, 2025

****** *****
Better Business Bureau

Re: ******* ******** ********, Complaint ID #********

Dear ****** *****,
Thank you for submitting ******* ******** Espinosas complaint on 4/4/25 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.
We will review the consumers concerns and initiate an investigation with the data furnishers, when applicable. The results will be provided directly to the consumer within 30 days of the dispute request.
If they have any additional questions, they may call ************** or they may visit ********************************. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.

Sincerely,
*. *******
Equifax ************* Team

Customer Answer
Date: 04/10/2025

Better Business Bureau:

I am dissatisfied since the company has not solved my problem.

Sincerely,

******* ******** ********
Initial Complaint
Date:04/04/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Paid for a company which is supposed to help me out. When I have troubles, and I can't log into my account. The customer ********************** is horrible. Call 12 different times and no 1's answering and no one wants to do anything. This company is horrible, huh.I paid for accompanying, which is not helping me out
Customer Answer
Date: 04/05/2025
Been with the company since october nineteenth of this month. I have not been able to log in to my account period they have not helped me out. I've called several times maybe twelve times and nothing has happened
Business Response
Date: 04/15/2025
April 15, 2025

****** *****
Better Business Bureau

Re: **** *******, Complaint ID #********
Dear ****** *****,
Thank you for submitting **** ******* complaint on 4/4/2025 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.
PLEASE BE SPECIFIC WITH YOUR CONCERNS BY LISTING THE ACCOUNT NAMES, NUMBERS, AND THE NATURE OF THE DISPUTE.
If they have any additional questions, they may call ************** or they may visit ********************************. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.

Sincerely,
*. *****
Equifax ************* Team
Initial Complaint
Date:04/04/2025
Type:Delivery Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Unauthorized hard inquiry that appears on my credit report in violation of the Fair Credit Reporting Act (FCRA). Under 15 U.S. Code 1681b (FCRA Section 604), no entity may obtain my credit report without a permissible purpose. Upon reviewing my report, I discovered an unauthorized inquiry from: Company Name: GLOBAL LENDING SERVICE Date of Inquiry: 12/03/2024 Company Name: ALLY FINANCIAL Date of Inquiry: 12/03/2024 Company Name: *********** ******** Date of Inquiry: 12/03/2024 Company Name: ************** ***** Date of Inquiry: 10/14/2024 Company Name: ************************ Date of Inquiry: 12/07/2023 Company Name: GLOBAL LENDING SERVI Date of Inquiry: 12/07/2023 Company Name: CONSUMER PORTFOLIO Date of Inquiry: 12/07/2023 Company Name: ** FINANCIAL Date of Inquiry: 12/07/2023 Company Name: ************ Date of Inquiry: 12/07/2023 Company Name: CAP ONE VIA DEALER Date of Inquiry: 12/07/2023 Company Name: ******* ********* Date of Inquiry: 12/07/2023 Company Name: 1ST ******** ******* Date of Inquiry: 11/17/2023 Company Name: CERTIFIED CREDIT Date of Inquiry: 10/06/2023 Please delete the inquiries from my credit report.
Customer Answer
Date: 04/05/2025
This is me submitting this dispute and providing consent to send to Equifax
Business Response
Date: 04/10/2025
April 10, 2025

****** *****
Better Business Bureau

Re :******** *******, Complaint ID #********
Dear ****** *****,
Thank you for submitting ******** ******* complaint on 4/4/2025 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.
We will review the consumers concerns and initiate an investigation with the data furnishers, when applicable. The results will be provided directly to the consumer within 30 days of the dispute request.

If they have any additional questions, they may call ************** or they may visit ********************************. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.

Sincerely,
*. *****
Equifax ************* Team

Customer Answer
Date: 04/14/2025

Complaint: 23162152

I am rejecting this response because:
All supporting documentation has been provided to remove these inquiries within 72 business hours. Please remove this information for my credit report.

Sincerely,

******** *******
Business Response
Date: 04/22/2025
April 22, 2025

****** *****
Better Business Bureau

Re: ******** *******, Case # ********
Dear ****** *****,
Thank you for submitting ******** ******* complaint on 04/04/2025 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.
We reviewed the consumers concerns and initiated an investigation, when applicable. The results were mailed to the consumer on 04/11/2025.

If they have any additional questions, they may call ************** or they may visit ********************************. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.

Sincerely,

*. ********
Equifax ************* Team
Initial Complaint
Date:04/04/2025
Type:Billing Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I am writing to formally dispute the verification responses received from your agency regarding prior complaints of inaccurate and potentially fraudulent accounts, specifically invoking FCRA 611 (15 U.S.C. 1681i). We believe these inaccuracies are a result of identity theft, and your agencys failure to properly investigate this matter represents a failure to comply with the Fair Credit Reporting Act (FCRA).On January 28, 2025, I submitted a complaint concerning several accounts on my ********************** report,citing identity theft. I have followed all necessary procedures, including providing a valid identity theft affidavit, to prompt a complete and thorough investigation.However, in response, your agency has simply stated that the accounts in question were verified without supplying the actual sources or evidence relied upon for this verification.This failure to provide the requested documentation or a detailed account of the verification process runs contrary to the transparency and accuracy obligations imposed on consumer reporting agencies under FCRA 611. These accounts were deleted then reinserted even after I provided all the requested documents.
Customer Answer
Date: 04/05/2025
I'm submitting this compliant because my rights have been violated
Business Response
Date: 04/16/2025
April 16, 2025

****** *****
Better Business Bureau

Re :***** *****, Complaint ID #********
Dear ****** *****,
Thank you for submitting ***** ***** complaint on 4/4/2025 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.
We will review the consumers concerns and initiate an investigation with the data furnishers, when applicable. The results will be provided directly to the consumer within 30 days of the dispute request.

If they have any additional questions, they may call ************** or they may visit ********************************. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.

Sincerely,
*. *****
Equifax ************* Team

Customer Answer
Date: 04/18/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***** *****
Initial Complaint
Date:04/04/2025
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I recently reviewed a copy of my credit report and was shocked to find I had been the victim of identity theft. I do not recognized this account, please remove this from my credit report. This is hurting my ability to obtain credit.***********************
Customer Answer
Date: 04/05/2025
I **** V *****, indeed requested ************************* to report this identity theft of a credit company (***********************) of this fraudulent account that appeared on my Equifax credit report. This account is not mines, and I have no contract with ************ and I did not sign or have any acknowledgement of any contract with ******************. The amount that was said I owed is $831in which I do not owe Account number XXXX. This account began on 12/2024. The date I discovered it was 03/2025. The Federal Trade Report Number is *********. I demand that this account be remove immediately, this is not my account and I do not have any acknowledge of this said account.
Business Response
Date: 04/10/2025
April 10 , 2025

****** *****
Better Business Bureau

Re: **** *****, Complaint ID #********
Dear ****** *****,
Thank you for submitting **** ***** complaint on 4/4/2025 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.
We will review the consumers concerns and initiate an investigation with the data furnishers, when applicable. The results will be provided directly to the consumer within 30 days of the dispute request.

If they have any additional questions, they may call ************** or they may visit ********************************. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.

Sincerely,
*. *****
Equifax ************* Team
Initial Complaint
Date:04/04/2025
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
This BBB complaint has been filed to request pursuant to **** 605B (15 U.S.C. 1681c- 2) that EQUIFAX the credit reporting agency, block information appearing on my consumer credit report that is the result of identity theft and fraud within 4 business days of you receiving this complaint. All accounts of collections, late payments, charge-offs and inquires are included in dispute letters and in *** affidavits. please see attachment files.These accounts are the result from identity theft and fraud. I have attached all of my copies of FTC Identity Theft Criminal Complaint #*********, as proof from the *************************** that all of the aforementioned consumer credit accounts, collections, and hard inquiries are the result of identity theft and fraud. I demand that the fraudulent items be removed from my consumer credit report and that all collection activity related to said items cease pursuant to my rights within the **** and FDCPA laws.
Customer Answer
Date: 04/06/2025
this is me submitting my dispute please send it to Equifax asap. According to lawsuit **** sues Experian for sham investigations and are known for not complying to Fcra 605b any fraudulent or identity theft accounts need to be removed or blocked in 4 business days.
Business Response
Date: 04/09/2025
Equifax, Inc
*****************************;
**********************

April 9, 2025

****** *****
Better Business Bureau

Re: ****** *******, Complaint ID #********

Dear ****** *****,

Thank you for submitting Othman Ghrayibs complaint on 4/4/25 through the BBB Complaint Portal. In their complaint, they indicated that there were inaccurate or incorrect items reporting on their credit file.
We will review the consumers concerns and initiate an investigation with the data furnishers, when applicable. The results will be provided directly to the consumer within 30 days of the dispute request.
If they have any additional questions, they may call ************** or they may visit ********************************. With myEquifax, they can create an account to manage their security freeze, add or remove fraud alerts, and initiate credit file disputes. Additionally, they can access free Equifax credit reports and other products.

Sincerely,
*. *******
Equifax ************* Team

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.

Cookies on BBB.org

Complaints

Customer Complaints Summary

If you've experienced an issue

Filter and sort by

Sort by

Complaint status

Complaint type

Complaint statuses

Customer Answer

Business Response

Complaint statuses

Customer Answer

Business Response

Customer Answer

Complaint statuses

Customer Answer

Business Response

Complaint statuses

Customer Answer

Business Response

Complaint statuses

Customer Answer

Business Response

Customer Answer

Complaint statuses

Customer Answer

Business Response

Complaint statuses

Customer Answer

Business Response

Customer Answer

Business Response

Complaint statuses

Customer Answer

Business Response

Customer Answer

Complaint statuses

Customer Answer

Business Response

Complaint statuses

Customer Answer

Business Response

Equifax, Inc. is BBB Accredited.