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Complaint Details
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Initial Complaint
04/18/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
I am not liable for this debt with 12 CC BANK LENDLY, I do not have a contract with PLAZA SERVICES. They did not provide me with the original contract as requested
Business response
04/25/2024
Thank you for contacting Plaza Services, LLC through the ********************* ******* We appreciate the opportunity to respond and resolve this with you.
Per CC Bank/Lendly, this account was opened July 15, 2020, became deliquent August 23, 2020, and charged off January 25, 2021 due to non payment.
Plaza Services, LLC will be more than happy to assist you further. You may contact our office at ************** and speak with a representative. Please let us know if anything else is needed at this time.Customer response
04/25/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*******************Initial Complaint
04/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
trying to *** before communicating before reaching agreement. dealearship mislead me into a vehicle with safety is***s.Business response
04/18/2024
Thank you for contacting Plaza Services, LLC through the Better Business Bureau. We appreciate the opportunity to respond and resolve this with you.
Based on the information provided in your complaint; we are unable to locate information our office may have associated with you. Plaza Services, LLC does not have any affiliation with extending vehicle loans.
We need additional identifiable information so that we can further research and assist. Please provide your full legal name including any maiden or alternate names; current street address and state or street address and state when information was originated; or any other information that we may be able to use.
Please let us know if there is anything else needed at this time. You may reach us at ************** or via email at ***********************************
Initial Complaint
04/11/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with 12 Cashnet Usa. I do not have a contract plaza services, they did not provide me with the original contract as I requested.Business response
04/16/2024
Thank you for contacting Plaza Services, LLC through the Better Business Bureau. We appreciate the opportunity to respond and resolve this with you.
Per CashNetUSA, this account was opened August 23, 2021, became delinquent September 20, 2021, and charged off December 31, 2021, due to non-payment.
Plaza Services, LLC will be more than happy to assist you further. You may contact our office at ************** and speak with a representative. Please let us know if anything else is needed at this time.Initial Complaint
04/08/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
When applying for a loan in my name last month, I got denied. When I was provided a copy of my credit report, I saw things on there that were inaccurate. Inquiries and addresses that are not mine were on my report as well as accounts that I never opened. I have contacted these creditors to make them aware of the breach. Now, they are requesting that I fill out a full Packet to show cause in order for them to cease reporting to my credit due to this possible identity theft. I also found this account that I believe not mine:Acct name: ********************** SERVIC (Original Creditor: 12 PERSONIFY)acct no. *******date opened 11/22/2022 balance $6,011.00 I am not liable for this debt and I do not have a contract with:Company: PLAZA SERVICES Address: ************************************************************************** Tel No: ************** Police Report and FTC Affidavit are attached with this complaint together with dispute letter sent to the bureaus and the authorization for release of information. I also filed complaints thru CFPB. Please delete this account from my credit report at once. Any questions or concerns I can be reached at ****************************************************************************************** and email at [email protected] need a response from the company.Business response
04/11/2024
Thank you for contacting Plaza Services, LLC through the Better Business Bureau. We appreciate the opportunity to respond and resolve this with you.
Thank you for providing fraud related materials. Plaza Services, LLC has updated and closed this account. All efforts relating to the account have ceased. ******************** has submitted a deletion associated with any credit reporting. The confirmation for the deletion is 6956747.
Please let us know if there is anything else needed at this time. You may reach us at ************** or via email at ***********************************.Initial Complaint
04/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
****** REPORTING TO CREDIT REPORTING AGENCY AGAINST THE FAIR DEBT COLLECTIONS PRACTICES ACT SECTION 807 PART 2(A), 5, 10, AND 14 FOR A DEBT TOO OLD TO BE REPORTED TO CREDIT REPORTING AGENCIES OR LITIGATED PER THEIR EMAIL. FILED A CFPB AND DISPUTE WITH TRANSUNION.Business response
04/15/2024
Thank you for contacting Plaza Services, LLC through the Better Business Bureau. We appreciate the opportunity to respond and resolve this with you.
We apologize for any inconvenience caused as a result of communication with our servicing agency. In efforts to assist you, Plaza Services, LLC has closed this account and ceased efforts. All communication has ceased. Plaza Services, LLC has submitted a deletion for credit reporting. The confirmation for this deletion is 7104516.
Please let us know if there is anything else needed at this time. You may reach us at ************** or via email at ***********************************.Initial Complaint
04/08/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Dear *** or Madam:I am a victim of identity theft. I recently learned that my personal information was used to open an account at your company. I did not open or authorize this account, and I therefore request that it be closed immediately. I also request that PLAZA SERVICES absolve me of all charges on the account, and that you take all appropriate steps to remove information about this account from my credit files.I have sent several written request for this account to be properly verified. ACCOUNT NUMBER: *********** FOR THE AMOUNT OF $8176.33 The Notice also specifies your responsibilities when you receive notice from a ***, under section 605B of the Fair Credit Reporting Act, that information you provided to the *** may be the result of identity theft. Those responsibilities include ceasing to provide the inaccurate information to any ***s and ensuring that you do not attempt to sell or transfer the fraudulent debts to another party for collection.Please investigate this matter, close the account and absolve me of all charges, take the steps required under the Fair Credit Reporting Act, and send me a letter explaining your findings and actions.Business response
04/15/2024
Thank you for contacting Plaza Services, LLC through the Better Business Bureau. We appreciate the opportunity to respond and resolve this with you.
Thank you for providing fraud related materials. Plaza Services, LLC has updated and closed this account. All efforts relating to the account have ceased. ******************** has not submitted ant negative information associated with this account to any credit reporting agency.
Please let us know if there is anything else needed at this time. You may reach us at ************** or via email at ***********************************.Initial Complaint
04/04/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I'm disputing under FDCPA did not receive notice of debt with documentation contents , tracking number of delivery confirmation of Notice of Debt Form B-1. I am now requesting for verification, and validation of delivery of those notices with tracking numbers, or certified return receipt. Also confirmation that collection was reviewed by attorney; and copy of authenticated Forward Flow Agreement. Copy of signed contract with wet signature signed by me that authorizes Plaza Services to distribute my private personal information. Confirmation that Plaza Services owns the alleged debt. Plaza Services is willfully violating Section 809 of my FDCPA CONSUMER RIGHTS, with reasonable understanding that they are reporting and furnishing inaccurate, incomplete, inconsistent, unverifiable, unvalidated information, data, to my consumer, credit, database, and repository files without following proper procedures. These files and accounts should be deleted immediately.Business response
04/09/2024
Thank you for contacting Plaza Services, LLC through the Better Business Bureau. We appreciate the opportunity to respond and resolve this with you.
Per *******************, this account was opened January 10, 2022, became delinquent February 20, 2022 and charged off June 30, 2022 due to non payment.
Plaza Services, LLC is providing a copy of the contract that was electronically signed by you. This contract details the terms of the loan. Plaza Services, LLC will be more than happy to assist you further. You may contact our office at ************** and speak with a representative. Please let us know if anything else is needed at this time.Initial Complaint
03/29/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Plaza Services has an account listed on my credit report that should be deleted because it was paid through a company called *************. Plaza Services states om their website that accounts that are paid in full or settled are to be deleted/removed from any tradeline reporting on TransUnion, Equifax, and/ Experian.Business response
04/04/2024
Thank you for contacting Plaza Services, LLC through the Better Business Bureau. We appreciate the opportunity to respond and resolve this with you.
Plaza Services, LLC has confirmed payment to satisfy and close the account. Per our records, payment to satisfy this account occurred on March 27, 2024. This account will be updated within 30 days of date of closure, as stated on our website.
Plaza Services, LLC will be more than happy to assist you further. You may contact our office at ************** and speak with a representative. Please let us know if anything else is needed at this time.Customer response
04/04/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************Initial Complaint
03/27/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with OneMain. I do not have a contract with ******************** Services. They did not provide me with the original contract, as requested.Business response
04/02/2024
Thank you for contacting Plaza Services, LLC through the Better Business Bureau. We appreciate the opportunity to respond and resolve this with you.
Per CC Bank/******, this account was opened March 12, 2022, became delinquent June 24, 202, and charged off August 28, 2022 due to non payment.
Plaza Services, LLC will be more than happy to assist you further. You may contact our office at ************** and speak with a representative. Please let us know if anything else is needed at this time.Customer response
04/02/2024
Complaint: 21497048
I am rejecting this response because: The contract was with ****** and not Plaza. I never signed a contract or agreement with Plaza and therefore request that this account be closed/resolved and removed from my credit report.
Sincerely,
*******************Business response
04/08/2024
Thank you for contacting Plaza Services, LLC through the Better Business Bureau. We appreciate the opportunity to respond and resolve this with you.
Per CC Bank/Lendly, this account was opened March 12, 2022, became delinquent June 24, 202, and charged off August 28, 2022 due to non payment. Per written contract with the original creditor, sections for Successors and Assigns would provide detail that CC Bank Lendly would be able to freely sell, assign, or transfer the account.Plaza Services, LLC will be more than happy to assist you further. You may contact our office at ************** and speak with a representative. Please let us know if anything else is needed at this time.
Initial Complaint
03/27/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Dear Plaza Services,I am writing to dispute the alleged debt currently being pursued by your organization, which was purportedly acquired from Plaza Services. It has come to my attention that this debt is subject to the arbitration agreement outlined in the *** Communication agreement, to which I am a party.I am aware that initiating arbitration involves significant costs, and given that your organization likely acquired this debt for pennies on the dollar, I am offering you an opportunity to settle this matter amicably before pursuing legal action. I propose a settlement amount of $6,000, which accounts for the mental distress, anxiety, emotional distress, and financial hardship that this situation has caused me.Furthermore, as part of the settlement agreement, I insist on the following:Payment of $6,000 as compensation for the aforementioned distress and hardship.Removal of any reporting of this debt from all credit reporting agencies.This settlement offer is contingent upon your prompt response and compliance within [reasonable timeframe, e.g., 30 days] from the date of this notice.In accordance with 15 USC 1692c(c), I demand that you cease and desist from all illegal activities and mediums of communication regarding this debt, including any communication on a consumer report, except for your response via mail with a settlement check or a letter notifying me of the deletion of the account from my consumer report.Should you choose not to accept this settlement, I want to make it clear that I am fully prepared to initiate arbitration proceedings. The associated fees and costs will be substantial and include:Filing Fee for both parties.Arbitration Initiation Fee.Arbitration Deposit.Legal Costs incurred throughout the arbitration process.It is in both our interests to resolve this matter amicably and avoid unnecessary expenses associated with arbitration.I expect a timely response to this notice, and I trust that we can reach a fair resolution.Business response
04/02/2024
Thank you for contacting Plaza Services, LLC through the Better Business Bureau. We appreciate the opportunity to respond and resolve this with you.
Per *********** this account was opened August 7, 2020, became delinquent June 14, 2021, and charged off June 15, 2021, due to non-payment.
Plaza Services, LLC is not affiliated with any *** Communication agreement. Plaza Services, LLC will be more than happy to assist you further. You may contact our office at ************** and speak with a representative. Please let us know if anything else is needed at this time.
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Customer Complaints Summary
228 total complaints in the last 3 years.
167 complaints closed in the last 12 months.