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Business Profile

Business Services

Helpful Downloads

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.93/5 stars

Average of 67 Customer Reviews

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Review Details

  • Review fromManuel H

    Date: 01/23/2024

    For our organization, which relies on several legacy systems, Windows Server 2016 has been a perfect fit. The compatibility and stability have been key for **, and the 16 core license offers the scalability we need.
  • Review fromNeil B

    Date: 01/19/2024

    Windows Server 2016 Standard is a solid choice but is starting to show its age compared to newer versions. The core functionalities are there, but if you need the latest features, consider the newer editions.
  • Review fromMerlin M

    Date: 01/16/2024

    SQL Server 2017 Standard offers a versatile and reliable database solution for most business applications. It has a good balance of features and performance. However, there are areas for improvement, especially in analytics and reporting capabilities for more complex data sets.
  • Review fromChris D

    Date: 01/09/2024

    Windows Server 2022 Standard offers excellent functionality but navigating its licensing, especially for 16 cores, can be complex and costly. Its important to thoroughly understand the licensing implications to ensure it's the right fit for your organization.
  • Review fromDavid B

    Date: 01/08/2024

    The performance and features of Windows Server 2022 Standard are top-notch, especially for complex network environments. However, it does require a team with good technical knowledge to fully exploit its capabilities. For organizations with ********** staff, it's a great investment.
  • Review fromRobert U

    Date: 01/06/2024

    This solution offers solid remote access capabilities, which is essential in today's work environment. While it's generally user-friendly and secure, there are some limitations in terms of customization and advanced management features. It's great for standard remote access needs, but power users might find it a bit lacking
  • Review fromBrandie B

    Date: 01/01/2024

    The Remote Desktop feature in Windows Server 2022 is robust and efficient, handling multiple users without any significant performance issues. The setup process can be slightly complex, especially for those not familiar with Windows Server environments. But once up and running, it's a reliable and secure solution for remote access
  • Review fromOwen R

    Date: 12/31/2023

    ive been using word since 2021, Office 365, but constantly I have to ask for password. Now This time I tried to sign in and its shows a different person acct #, So anytime she chnage the password, then I cant use it. Already emailed them several times no response.

    Helpful Downloads

    Date: 08/06/2024

    Hi ****, we are terribly sorry for the inconvenience that this issue has caused you today! In some cases, ********* provides new updates; the account might have been deactivated at some point. We apologize if this caused an issue on your end. You are always welcome to message us via email at ******************************* or call us at ************** if you need further assistance. Have a great day!
  • Review fromJanice P

    Date: 08/31/2023

    Don't purchase anything from these people. I purchased a **************** product. Once installed, I was connected to a stranger's gmail account. They claim there is no way to change the account, but it is ok because you are prompted to change the password. They will offer to upsell you an activation code and then they want tech support to access your computer claiming that they want to "help you install the product" to show you that it works. They are NOT reputable. I repeat....DO NOT purchase anything from these people. Keep your computer and your accounts safe.

    Helpful Downloads

    Date: 08/06/2024

    Hi ******, we are so sorry for the inconvenience! We only offer tech support assistance for instance if you are having trouble installing the download. Our tech support is professional and they only have limited access to your device. It is also your discretion if you would allow us to remotely access your device. We always find ways to help our customers by any means. Again, we apologize for this! Feel free to send us an email at ******************************* or call us at ************** if you need further assistance. Have a great day!
  • Review fromTrudye N.

    Date: 07/31/2023

    Dear Consumer:I contacted Helpful Download to purchase ********* 365 (********* Office 365 Professional Plus Download Full Version 1). Located on the ********* Bing website.I attempted to install the downloaded software. I read the instructions and viewed the video that accompanied the download. I followed the instructions on both (written/video).At one point the software asked for a product key. Since I did not have a product key I could not complete the install. I contacted ********* and spoke to their Tech Support. He read the instructions, viewed the video and attempted to install the software. At the same pont I reached it asked for a product key. I contacted Helpful Download. They stated that I needed to make an appointment with their ************************ Their Tech would sign on to my system and install the pkg.I informed them that was a non-starter. I didn't know Helpful Download or their Tech and neither one of them was signing on to my system. If their install required additional instructions then those instructions should have been included.I asked for a refund. They told me only their Tech Support could dispense refunds. I made a liar out of them. I contacted my bank, told them the story and they credited my account. Later while researching them I found this:GB *********************** Created on October 6, 2020 How can I report a website scam who's selling fake ********* Office365 Licenses There is a website 'www.helpfuldownloads.com' selling fake Office365 licenses. They appear to be authentic but are ripping consumers off and not providing a real ********* license. The links below list several customers who have also experience this scam.************************************************************ ************************************************************************************************************************** *********************************** ***********************************************

    Helpful Downloads

    Date: 08/06/2024

    Hi ******, we are terribly sorry for the inconvenience! We already refunded your order as per your request last time and we are so sorry if it turns out this way. Please, do let us know if there's anything that we can be of help. You are always welcome to visit our website anytime and if you want, we can definitely offer you a discount on your purchase. Should you not hesitate to contact us at ******************************* or call us at ************** if you need further assistance. Have a great day!

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