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Business Profile

Business Forms and Systems

Rushmypassport.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Business Forms and Systems.

Reviews

Customer Review Ratings

1.47

Average of 58 Customer Reviews

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Review Details

  • Darrin D

    Date: 07/16/2025

    When I walked into the passport office to do the appointment I was told to do by Rush my passport I was told immediately that it was a scam and to get my money back when I called to get a refund. It says I must go online to which there is NO way to request a refund. THIS IS A SCAM. The woman literally tried to tell me how they are not a scam. DO NOT USE THIS ORGNAIZATION- not only are you going to pay outrageous fees to them, you are going to pay the same extra fees to get your passport including expedited shipping of $22 to the government and they will charge you $39 for overnight shipping. They charge you multiple times for fees the government is already charging you.

  • Meredith V

    Date: 07/03/2025

    IT'S LEGIT!!I was SO VERY skeptical of this company!! We realized my passport expired 2 weeks before our trip to ******. The nearest *************** Centers were 2 and 4 hours away and barely any appointments. We saw that *** ex partnered with *************** and started the process with little research. We paid big $$$ but we needed it quick. A few days later they called because our form had the wrong carrier name( they didnt advise us to change it) and wanted us to pay to overnight the updated form. This is when I started to panic they were a scam! I found this page and read the reviews and ALMOST cancelled the service. I called the ************************** office and they received the application but could only tell me that the processing time is 2- 3 weeks for the expedited service. I needed it in days!! They asked if I wanted them to digitally transfer my file to an agency office and make an appointment for me to come in, which was essentially starting over!! I almost did!! Luckily, I did not. Rush My Passport had it delivered to me on the day they said. The passport agency overnighted it to them and they overnighted it to us.

  • Jim S

    Date: 07/02/2025

    DO NOT Use this company. They offer expedited passports and collect your payment without telling you that traveling internationally is a requirement for expedited service. BAIT AND SWITCH. With current travel requirements of a REAL ID or Passport to fly, this company should be REQUIRED to inform their customers that international ********************** is a requirement for certain paid services and not collect payment until the customer acknowledges and understands their options. Stay away!

  • maureen h

    Date: 06/07/2025

    This website is a complete scam. The only reason I considered using this service is because I thought it was affiliated with ***. They charged me a $188 to fill out a passport form that is available online for free. If you want expedited shipping it cost another $60 via Fed Ex. They do not give you any of this information upfront. You cannot get a hold of anyone on the phone. Stay away from this website. Total scam!!!!!!

  • Jamie P

    Date: 05/29/2025

    This was the easiest way to get a passport quickly! They updated every step of the way and delivered our passports in less than a week, 7 days earlier than expected!!

  • Kristie S

    Date: 05/27/2025

    It is a shame that a legitimate company like *** would advertise expedited passport services with RushMyPassport, which is clearly a fraudulent business. My credit card was charged before I even used the service, despite hitting "cancel." Refunds are not granted, and the follow-up instructions are unclear. There is no verification that the passport acceptance agency does anything to rush the application and you still have to go to an inoerson appointment, despite the claims otherwise. When I called the customer service phone number they claimed I did not have an account/order. I am embarrassed that I did not do enough research. I will not have my passport in time to travel in 5 weeks and I wasted a money on the crazy fee.

  • Susan S

    Date: 05/23/2025

    Rush my passport is a scam!!! Im out over $900 for my son and myself. I can not believe *** and ***** recommend this company. They must get a kick back for doing so. Whatever you do NEVER EVER use **************** services. I canceled my order and they told me I am not eligible to get my money back. I canceled within 3 days!! I never used the service at all. I am going to fight this with my credit card company! They should be shut down and all operations should be halted! They are thieves!

  • Amy W

    Date: 05/20/2025

    This is a scam sake you to submit tells you to call, which I did multiple times and no one picked up. Message about refund . I lest message asking them to call so they could verify Ang no one called. Filled out form requesting resund since I can get verified and have no passport. No response . Cant believe kinks advertises for them

  • Michael C

    Date: 05/19/2025

    ?? WARNING: RushMyPassport is a Scam Avoid at All Costs I am writing this review to warn others about my deeply frustrating and costly experience with RushMyPassport a company that, in my opinion, operates under misleading practices and should be investigated for fraud.I paid a very high fee for their expedited passport delivery service, which was supposed to take 69 business days. It has now been over 4 months, and I still do not have my *************'s what happened:Every time I called, I was left waiting on hold for 3050 minutes, only to speak with representatives who lacked clear communication and seemed trained to delay, confuse, or deflect rather than help.I was charged twice for the service and never received a refund.Week after week, I was told next week it will be shipped a lie they repeated for months.I believe they lost my passport, yet never took accountability or even gave me a clear status update.I lost travel plans, money, and countless hours trying to get ************* make matters worse, I am now having to travel internationally to the **** Embassy in ***** to apply for an emergency passport, all because this company failed.They make it impossible to speak to a supervisor, ignore refund requests, and operate with a level of incompetence that borders on intentional deception. I truly dont understand how companies like ***** still partner with them, and I urge the ************************ to review and take action against their operation. Bottom line:Do not trust RushMyPassport.They are not reliable, they are not honest, and they will leave you stranded. If you are reading this, please learn from my mistake and look for safer, official alternatives.******* *****

  • Marissa F

    Date: 05/19/2025

    STOP! ****! STOP! ****! STOP! SCAM!The documents are completely FREE on: *****************************************************************************************. Or you can come in to get paper copies!I work as a passport acceptance agent, and this charges you $500 that is NOT NEEDED! At most, you pay $241.36, which includes:Book = $130 (adult), $100 (youth, under 18)Card = $30, Expedited = $60, 1-2 day shipping = $21.36, Total = $241.36 Book + Card + Exp + 1-2 Day Shipping = $241.36 STOP PAYING THIS 3RD PARTY MONEY YOU CANNOT GET BACK! THEY WILL NOT REFUND YOUR MONEY!!YOU STILL MUST COME FROM THE PASSPORT ACCEPTANCE AGENCY.If you are getting a Renewal, you can do this ONLINE at *****************************************************************************************. We'd had someone come in spending $700 BEFORE coming into the agency to pay $211.36. In total he spent $911.36 of NON-REFUNDABLE MONEY!

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