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Business Profile

Business Forms and Systems

Rushmypassport.com

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.44/5 stars

Average of 54 Customer Reviews

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Review Details

  • Review fromJamie P

    Date: 05/29/2025

    5 stars
    This was the easiest way to get a passport quickly! They updated every step of the way and delivered our passports in less than a week, 7 days earlier than expected!!
  • Review fromKristie S

    Date: 05/27/2025

    1 star
    It is a shame that a legitimate company like *** would advertise expedited passport services with RushMyPassport, which is clearly a fraudulent business. My credit card was charged before I even used the service, despite hitting "cancel." Refunds are not granted, and the follow-up instructions are unclear. There is no verification that the passport acceptance agency does anything to rush the application and you still have to go to an inoerson appointment, despite the claims otherwise. When I called the customer service phone number they claimed I did not have an account/order. I am embarrassed that I did not do enough research. I will not have my passport in time to travel in 5 weeks and I wasted a money on the crazy fee.
  • Review fromSusan S

    Date: 05/23/2025

    1 star
    Rush my passport is a scam!!! Im out over $900 for my son and myself. I can not believe *** and ***** recommend this company. They must get a kick back for doing so. Whatever you do NEVER EVER use **************** services. I canceled my order and they told me I am not eligible to get my money back. I canceled within 3 days!! I never used the service at all. I am going to fight this with my credit card company! They should be shut down and all operations should be halted! They are thieves!
  • Review fromAmy W

    Date: 05/20/2025

    1 star
    This is a scam sake you to submit tells you to call, which I did multiple times and no one picked up. Message about refund . I lest message asking them to call so they could verify Ang no one called. Filled out form requesting resund since I can get verified and have no passport. No response . Cant believe kinks advertises for them
  • Review fromMichael C

    Date: 05/19/2025

    1 star
    ?? WARNING: RushMyPassport is a Scam Avoid at All Costs I am writing this review to warn others about my deeply frustrating and costly experience with RushMyPassport a company that, in my opinion, operates under misleading practices and should be investigated for fraud.I paid a very high fee for their expedited passport delivery service, which was supposed to take 69 business days. It has now been over 4 months, and I still do not have my *************'s what happened:Every time I called, I was left waiting on hold for 3050 minutes, only to speak with representatives who lacked clear communication and seemed trained to delay, confuse, or deflect rather than help.I was charged twice for the service and never received a refund.Week after week, I was told next week it will be shipped a lie they repeated for months.I believe they lost my passport, yet never took accountability or even gave me a clear status update.I lost travel plans, money, and countless hours trying to get ************* make matters worse, I am now having to travel internationally to the **** Embassy in ***** to apply for an emergency passport, all because this company failed.They make it impossible to speak to a supervisor, ignore refund requests, and operate with a level of incompetence that borders on intentional deception. I truly dont understand how companies like ***** still partner with them, and I urge the ************************ to review and take action against their operation. Bottom line:Do not trust RushMyPassport.They are not reliable, they are not honest, and they will leave you stranded. If you are reading this, please learn from my mistake and look for safer, official alternatives.******* *****
  • Review fromMarissa F

    Date: 05/19/2025

    1 star
    STOP! ****! STOP! ****! STOP! SCAM!The documents are completely FREE on: *****************************************************************************************. Or you can come in to get paper copies!I work as a passport acceptance agent, and this charges you $500 that is NOT NEEDED! At most, you pay $241.36, which includes:Book = $130 (adult), $100 (youth, under 18)Card = $30, Expedited = $60, 1-2 day shipping = $21.36, Total = $241.36 Book + Card + Exp + 1-2 Day Shipping = $241.36 STOP PAYING THIS 3RD PARTY MONEY YOU CANNOT GET BACK! THEY WILL NOT REFUND YOUR MONEY!!YOU STILL MUST COME FROM THE PASSPORT ACCEPTANCE AGENCY.If you are getting a Renewal, you can do this ONLINE at *****************************************************************************************. We'd had someone come in spending $700 BEFORE coming into the agency to pay $211.36. In total he spent $911.36 of NON-REFUNDABLE MONEY!
  • Review fromJem N

    Date: 05/16/2025

    1 star
    A one star is to nice. This company is a scam we did everything like they told us to do and a week before we where to fly out they said we didn't sign the documents in the right place. Than they try to charge us $400 more to "rush" ot or get it next day which is a LIE. They even said it's not really next day but could be up to a week. Than when we asked for our documents back they charged us AGAIN to send them back after they messes up. THIS COMPANY IS A SCAM DONT USE IT. Save yourself the time and money and go another place.
  • Review fromVolodymyr D

    Date: 05/15/2025

    1 star
    If there was a negative score, I would have given one. They charge $400+ and give NOTHING in return. The reason I decided to use them is that acceptance facilities within 1 hour travel time in my area are all booked for several months. So I thought maybe they have some ways to either act like one or get me an earlier appointment. As it turned out, none of the above. I had to find an acceptance facility that was able to get me in in a reasonable time frame. The facility was about an hour away. Then I just didn't see any reason in using this so-called service. I submitted all documents through **** and got my passport at exactly the same time they said I will get it with their help. And when I asked for a refund because I have not used any of their services except maybe for the DS-11 wizard (but I filled the same application on the ICE website and used that one), they refused.Besides that, they ask you to submit several extra documents to them like a copy of DS-11, the picture and something else. They claim "to verify" but who knows what this information is going to be used for. Along with the *** that you have to enter when filling DS-11 on their *********** NOT USE! THIS IS A SCAM!
  • Review fromEric J

    Date: 05/12/2025

    1 star
    STOP ?? PLEASE STOP!! This website is a complete scam! They take the $119.00 that you cannot get back. This scam of a company will cheat you. They supply an application that does nothing! Went to 2 **** and they said that the application was a scam. I showed them the receipt and order number to the Postmaster. PLEASE DO NOT use this website! Its a fraud and scam. They supply all this so-called credited places that you will end up paying at the places. So whats the point of paying the 119? When you call to get your money back. They will say that since you downloaded the fraud application they wont help or do anything. STOP ?? do Not use this company/website. Its a scam and you will find out.
  • Review fromJeremy L

    Date: 05/11/2025

    1 star
    Really wish I researched this service before using it. It is shame that both ***** and AAA promote using this service.I selected the three week plan and its been more than double that. Now I am nervous that my passport is not getting to me in time for a trip, if I ever even get it all. I will happily update this review if RushMyPassport actually sends my passport in the next week or two. I'll still feel robbed, unless they do the right thing and send a check with the passport.

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