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About

About This Business

MerchantE helps merchants accept payments anywhere and easily manage all on one platform.

BBB Accredited Since: 6/18/2020

Years in Business: 22

Products and Services

Electronic Invoices, Virtual Terminal, Payment Processing, Electronic Invoicing, Hosted Payments, Mobile Acceptance, POS Terminals

Business Details

BBB File Opened:
6/3/2016
Business Started:
11/9/2004
Business Incorporated:
11/9/2004
Type of Entity:
Corporation
Business Management:
Jasmine Williams

Additional Contact Information

Principal Contacts
Jasmine Williams
Customer Contacts
Jasmine Williams
Additional Phone Numbers
Other Phone: (855) 949-7474
Other Phone: (866) 637-7036
Additional Email Addresses
Customer Service: Email this Business
Social Media
LinkedIn
Facebook

Additional Information

Payment methods
MerchantE accepts Credit, Debit and other forms of payment. 

Latest Reviews

  • Jackie B

    "Horrible business. We've tried to cancel our account multiple times, they continue charging us a monthly fee even though we don't use them at all anymore." ... Read full review

View all Reviews

Frequently asked questions about MerchantE

  • Is MerchantE BBB Accredited?

    Yes, MerchantE has been a BBB Accredited Business since June 18, 2020.

  • What is the BBB rating of MerchantE?

    MerchantE has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does MerchantE have on BBB?

    MerchantE has 1 complaint filed with BBB in the last 3 years, and none in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of MerchantE.

  • How many customer reviews does MerchantE have on BBB?

    MerchantE has 1 customer review on BBB. This profile includes reviews for the headquarters and corporate-owned locations of MerchantE.

  • How do I file a complaint against MerchantE?

    You can file a complaint against MerchantE on BBB.

  • Where is MerchantE located?

    MerchantE is headquartered at 1150 Sanctuary Pkwy STE 300, Alpharetta, GA 30009-4736.

  • What does MerchantE do?

    The BBB Business Profile for MerchantE describes the business as follows: MerchantE helps merchants accept payments anywhere and easily manage all on one platform. Business category: Payment Processing Services.

  • How long has MerchantE been in business?

    MerchantE has been in business for 21 years, since 2004.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.