About
Overview
CFTPAY
2001 Westside Pkwy STE 155
Alpharetta, GA 30004
See Hours
| Monday | 8:00 AM - 5:00 PM |
|---|---|
| Tuesday | 8:00 AM - 5:00 PM |
| Wednesday | 8:00 AM - 5:00 PM |
| Thursday | 8:00 AM - 5:00 PM |
| Friday | 8:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 2/16/2023
Years in Business: 12
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB, Greater Atlanta
- BBB File Opened:
- 2/9/2023
- Business Started:
- 3/11/2014
- Business Incorporated:
- 4/21/2002
- Type of Entity:
- Corporation
- Business Management:
- Mr. Leon Hiatt, Chief Compliance Officer
Additional Contact Information
- Principal Contacts
- Mr. Leon Hiatt, Chief Compliance Officer
- Customer Contacts
- Mr. Leon Hiatt, Chief Compliance Officer
- Additional Phone Numbers
- Other Phone: (888) 348-4543
Additional Information
- Payment methods
- Debit Card
- Credit Card
CFTPAY accepts ACH.- Business Categories
- Payment Processing Services
Latest Reviews
Lani W
"Absolutely unacceptable customer service!I was supposedly issued a refund check on October 7, 2026." ... Read full review
Ronald h
"Cft is not trustworthy in handling money." ... Read full review
Heather F
"If I could give it a minus 10 stars I would. They keep raising the monthly fee." ... Read full review
Frequently asked questions about CFTPAY
Is CFTPAY BBB Accredited?
Yes, CFTPAY has been a BBB Accredited Business since February 16, 2023.
What is the BBB rating of CFTPAY?
CFTPAY has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.
How many complaints does CFTPAY have on BBB?
CFTPAY has 15 complaints filed with BBB in the last 3 years, 4 of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of CFTPAY.
How many customer reviews does CFTPAY have on BBB?
CFTPAY has 10 customer reviews on BBB. This profile includes reviews for the headquarters and corporate-owned locations of CFTPAY.
How do I file a complaint against CFTPAY?
Where is CFTPAY located?
CFTPAY is headquartered at 2001 Westside Pkwy STE 155, Alpharetta, GA 30004.
What does CFTPAY do?
The BBB Business Profile for CFTPAY describes the business as follows: CFTPay is a secure payment processing and FDIC-insured escrow account banking platform purpose-built for consumer finance businesses. Business category: Payment Processing Services.
How long has CFTPAY been in business?
CFTPAY has been in business for 12 years, since 2014.
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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.