Reviews
This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,753 Customer Reviews
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Review fromNigel H
Date: 07/23/2024
5 starsExcellent service and very kind and personable. Would recommend always.
HotelPlanner.com
Date: 07/23/2024
Hello *****,
Thank you for taking the time to give us a 5-star rating! We strive to provide the best service, and we're glad our efforts are being noticed. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*****************************;
Review fromPat F
Date: 07/22/2024
5 starsOh they are absolutely lovely to work with.Id highly recommend ******. Shes very experienced and accommodating.HotelPlanner.com
Date: 07/23/2024
Hello ***,
We're so happy to hear from you!! We're delighted to hear that you had such a great time booking your reservation with ******, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*********************************
Review fromLinda B
Date: 07/22/2024
5 starsAlexandre was quick, knowledgeable and very pleasant! Great service!I got all my questions answered!Review fromCathy D
Date: 07/21/2024
5 starsLuvensky did a great job helping me find a place to stay when I was in a pinch. He was kind and extremely helpful.HotelPlanner.com
Date: 07/23/2024
Hello *****,
Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great time booking your reservation with ********, we love knowing we have people in our team who love to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*********************************
Review fromElaine C
Date: 07/21/2024
5 starsVery sufficient, knowledgeable and great customer service skills. Theres nothing that needed to be improved with this **************** Employee.HotelPlanner.com
Date: 07/23/2024
Hello ******,
Thank you for taking the the time to give us a 5-star rating, we greatly appreciate it! Providing exceptional service is at the core of what we do, and its wonderful to hear you had such a great time booking your reservation. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*****************************;
Review fromAnna R
Date: 07/21/2024
1 starWe traveled from ***** to *********** (one hour) by Uber only to find the room he reserved was not available and the Uber car had already left. Not happy at all.Review fromMartin M
Date: 07/20/2024
5 stars*******, you were great help unfortunately we never finished the transaction because I pressed the wrong button and disconnected you after that I tried two more times and got much higher prices than you quoted me. Sorry the transaction didnt go through, but I use my travel agent and booked it to get the cheapest price.Review fromBeverly M
Date: 07/20/2024
5 starsHe was awesome! And went above and beyond to get my reservation set.Thank you again!HotelPlanner.com
Date: 07/23/2024
Hello *******,
Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*****************************;
Review fromNan H
Date: 07/20/2024
5 stars***** did an excellent and efficient job for us as we were traveling for a family trip!HotelPlanner.com
Date: 07/23/2024
Hello ***,
Thank you for your feedback, we greatly appreciate it! We understand the importance of a hassle-free booking, and we're happy we could provide that for you. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*********************************
Review fromDawn C
Date: 07/20/2024
5 stars*********************** was terrific. We were driving from *** to ***** and needed to stop. We thought it would be easy to find hotel. It was not. I called many that were booked. One wanted 600 for a night. ***** said i can book you someplace else and he did. We were grateful. A great service thank youHotelPlanner.com
Date: 07/23/2024
Hello ****,
Thank you for taking the time to provide us with such lovely feedback, we greatly appreciate it! We are delighted to hear that you had such a great time booking your reservation with *****, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
*****************************;
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