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Business Profile

Hotel Reservation

HotelPlanner.com

Headquarters

Reviews

This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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HotelPlanner.com has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    4.08/5 stars

    Average of 1,754 Customer Reviews

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    Review Details

    • Review fromLisa H

      Date: 07/25/2024

      1 star
      Waiting on letter ***************** promise its been 1 hr plus
    • Review fromPatricia M

      Date: 07/25/2024

      5 stars
      Great customer service! Very informative and helpful and polite! Thanks!
    • Review fromMary M

      Date: 07/25/2024

      5 stars
      Friendly and helpful. Took care of my request. Told me about any discounts I may be eligible for. Handled my reservation very efficiently.
    • Review fromPamela P

      Date: 07/25/2024

      5 stars
      ***** was extremely helpful in finding a room which required specific requests. Very patient; clearly explained each room, hotel policies. I was very pleased with the customer service. ***** does an excellent job in his position. I appreciated everything about this experience
    • Review fromTom P

      Date: 07/25/2024

      1 star
      Booked a room through TheKnot.com (HotelPlanner.com is the service). I called with a question about my reservation, the customer service agent spoke poor English, and cancelled my room without permission. Therefore I was charged a full night's penalty. I have since called 8 times, emailed 12 times, and filled out contact forms with no reply from the company.
    • Review fromMichael F

      Date: 07/25/2024

      5 stars
      ********* was personable and was able to direct me to the correct party ASAP
    • Review fromCorinne L

      Date: 07/25/2024

      5 stars
      Very helpful. He went out of his way to find a property that met my needs
    • Review fromBill S

      Date: 07/24/2024

      5 stars
      Very good job helpful and check for surroundings hotels that was available
    • Review fromConnie E

      Date: 07/24/2024

      1 star
      Nothing against ****** but your prices were 60 to $80 higher per night than I could get online or talking to the front desk rip off
    • Review fromCynthia M

      Date: 07/24/2024

      5 stars
      This guy gave me a lot of information no one has done with my extended stay! Thank you

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