Reviews
This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,759 Customer Reviews
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Review fromSarah K
Date: 10/01/2024
5 starsI appreciated the efficient and friendly service and the provision of appropriate information.
HotelPlanner.com
Date: 10/05/2024
Hello *****,
Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
******* Planelles
Review fromEllen R
Date: 09/29/2024
5 starsAnswered all questions. Looking forward to our stay. Thank you so much!HotelPlanner.com
Date: 10/01/2024
Greetings *****,
We appreciate your time sharing your experience and look forward to helping you book your next stay!
Kindly,
******* Planelles
Review fromTrudy W
Date: 09/29/2024
5 starsIm extremely upset with the $100 plus up charge this company charged me. Irene assured me it would be looked at and taken care of. She was calm and efficient. I will write further if I dont feel my matter was handled properly. She did her best!HotelPlanner.com
Date: 10/01/2024
Hello *****,
We appreciate your time sharing your experience and look forward to helping you book your next stay!
Kindly,
******* Planelles
Review fromSonia M
Date: 09/29/2024
5 starsAppreciated her support in getting our reservation. She was very friendly & infiormative..HotelPlanner.com
Date: 10/01/2024
Hello *****,
Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
******* Planelles
Review fromBecky A
Date: 09/28/2024
5 stars****** answered all my questions. I was able to understand her, very important. And she was very knowledgable.HotelPlanner.com
Date: 10/01/2024
Hello *****,
Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great time booking your reservation with ******, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
******* Planelles
Review fromElise Z
Date: 09/28/2024
5 starsJose was a great listener, attentive & polite. I felt very heard and respected. Excellent customer service!!HotelPlanner.com
Date: 10/05/2024
Hello,
Thank you for your feedback! We are delighted to hear that you had such a great time booking your reservation with ****, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
******* Planelles
Review fromJackie R
Date: 09/27/2024
5 starsEasiest booking Ive ever made. Thank you *****, very friendly and polite. Easy to work - thank you again.HotelPlanner.com
Date: 10/04/2024
Hello ******,
Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
******* Planelles
Review fromDebbie V
Date: 09/26/2024
5 stars****** was very helpful and efficient with booking our reservationsHotelPlanner.com
Date: 09/27/2024
Hello ******,
Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
******* *********
Review fromJolene S
Date: 09/26/2024
5 starsThanks, ***** for helping me book my reservation. You were very nice and easy to work with!HotelPlanner.com
Date: 09/27/2024
Hello ******,
Thank you for taking the time to provide us with feedback! We are delighted to hear that you had such a great experience booking your reservation with *****, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
******* *********
Review fromDave F
Date: 09/26/2024
5 starsShe was great after 2 idiots,one i couldn't understand tried to get me for more money.First guy was to call me back to confirm never did.....she works with me till I was booked.....without her I would be up ***** *****HotelPlanner.com
Date: 09/27/2024
Hello ****,
Thank you for your feedback! We are happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
******* Planelles
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