Reviews
This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,983 Customer Reviews
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Review fromShelagh S
Date: 11/10/2025
5 starsFriendly and efficient booking. Looking forward to our stay. Thank you!
HotelPlanner.com
Date: 11/12/2025
Greetings,
Thank you for your feedback. Were pleased to hear that your booking process was efficient. We hope you keep us in mind for your future travel needs!
Kind regards,
**** *******Review fromJeanice B
Date: 11/10/2025
5 stars****** was so professional, she covered everything that I had questions about. Also explained about free Breakfast and free parking. She covered everything and I THANK HER, ******* *******HotelPlanner.com
Date: 11/12/2025
Greetings *******,
Thank you for your feedback! We're thrilled to hear that Jolene was helpful and professional in assisting you. Delivering exceptional customer service is at the heart of what we do. We look forward to serving you again for your future travel needs!
Best regards,
**** *******Review fromJuana P
Date: 11/10/2025
5 stars***** ****** was so great and helpful. Hw was attentive to my needs and immediately was able to help meHotelPlanner.com
Date: 11/11/2025
Greetings *****,
Thank you for your feedback. We're delighted to hear that ***** was helpful and professional in assisting you. We hope you keep us in mind for your future travel needs!
Kind regards,
**** *******Review fromRobb L
Date: 11/10/2025
5 starsI normally don't like to phone in reservations and prefer online/mobile booking to avoid any misunderstanding/ miscommunication. I was very pleased with your agent ***** ******** ******* ********. she walked me through the room differences and helped me get the room I (well, mostly my wife lol)HotelPlanner.com
Date: 11/11/2025
Greetings ****,
Thank you for taking the time to provide us with feedback, we greatly appreciate it! We are delighted to hear that you had such a great experience booking your reservation with ******** ******* ********, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
******* Planelles
Review fromHunter M
Date: 11/09/2025
5 starsMy experience with the hotel was a very good experience tonightHotelPlanner.com
Date: 11/11/2025
Greetings Hunter,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
******* Planelles
Review fromElizabeth B
Date: 11/09/2025
5 stars****** was very knowledgeable, efficient and friendly. He made the reservation process very easy.HotelPlanner.com
Date: 11/11/2025
Greetings *********,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
******* Planelles
Review fromTom S
Date: 11/09/2025
5 starsGreat help and quick in finding answers on locations and pricedHotelPlanner.com
Date: 11/11/2025
Hello ***,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
******* Planelles
Review fromClint B
Date: 11/09/2025
5 starsBless was very patient and helpful! It is not easy to cancel booking and reschedule so we appreciate her courtesy!HotelPlanner.com
Date: 11/11/2025
Greetings *****,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
******* Planelles
Review fromMargaret C
Date: 11/09/2025
5 stars******** did a terrific job finding a room for us and making reservations for the tea on Thanksgiving. She was very friendly and helpful, I am very thankful!HotelPlanner.com
Date: 11/11/2025
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
******* Planelles
Review fromCarol J
Date: 11/09/2025
5 stars***** was very helpful, patient and knowledgeable. Making my resevations went very smoothly.HotelPlanner.com
Date: 11/11/2025
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
******* Planelles
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