Reviews
This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,747 Customer Reviews
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Review fromTammy R
Date: 06/07/2024
4 stars***** was very professional. No issues with booking the room. Thank you.Review fromStephanie M
Date: 06/07/2024
2 starsHer tone was rude and she wasnt willing to try and give me a good rate. Received poor serviceReview fromSteve E
Date: 06/06/2024
4 starsWent the extra mile very polite feel you did a gr8 jobReview fromDarryl A
Date: 06/06/2024
5 starsI believe that ******* exploited nothing but professionalism during my conversations with her!!! She offered and provided 2nd to None customer assistance and service!!!?????Review fromWilliam M
Date: 06/05/2024
5 starsJennifer Very accommodating & friendly. Answered questions very informed. Asked if I needed any other services
HotelPlanner.com
Date: 06/06/2024
Hello *******,
Thank you for your feedback! We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*****************************;
Review fromGregory S
Date: 06/05/2024
5 stars***** was awesome getting a room booked for my wife who had to leave her original hotel as it was not some place safe for a woman traveling alone to be at! She was patient and worked through an address issue with my credit card and my wife got a wonderful room! Thanks so much!HotelPlanner.com
Date: 06/06/2024
Good Morning *******,
Thank you for taking the time to provide us with such lovely feedback! We are delighted to hear that you had such a great time booking your reservation with *****, we love knowing we have people on our team willing to go above and beyond for our guests. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*****************************;
Review fromMichael H
Date: 06/05/2024
5 starsGreat - ****** was very friendly and quite helpful, very succinct!HotelPlanner.com
Date: 06/06/2024
Hello *******,
Thank you for your feedback! We are glad to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*****************************;
Review fromBill M
Date: 06/05/2024
5 starsGreat job. Thank you for your help and politeness . I appreciate the good serviceHotelPlanner.com
Date: 06/06/2024
Good Morning Bill,
We appreciate you taking the time to provide us with such lovely feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
*****************************;
Review fromBetsy L
Date: 06/05/2024
1 starAs soon as I stated what I needed help with, you hung up on me!HotelPlanner.com
Date: 06/06/2024
Hello,
Thank you for taking the time to provide us with feedback! Your satisfaction are of utmost importance and I'd love to further assist you. Please feel free to reach out to me personally at ********************************** with any questions or concerns. I look forward to hearing back from you!
Kindly,
*****************************;
Review fromPaul M
Date: 06/04/2024
5 starsI have living in this hotel for the past weeks, and will be for an additional 4 weeks. The here is very clean; the room service is exceptional, the front desk is very resourceful, and overall I strongly recommend this hotel. All staff members are very friendly and capable.HotelPlanner.com
Date: 06/06/2024
Hello ****,
We appreciate you taking the time to provide us with feedback! We are delighted to hear that you are having such a great time at the hotel you booked through us. Thank you for allowing HotelPlanner to assist you!
Kindly,
*****************************;
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