Reviews
This profile includes reviews for HotelPlanner.com's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,962 Customer Reviews
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Review fromYolanda L
Date: 11/13/2025
5 stars******** was very pleasant and efficient in getting us a good rate.Much Mahalo to him!
HotelPlanner.com
Date: 11/17/2025
Hello *******,
Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
******* Planelles
Review fromBarbie B
Date: 11/13/2025
5 starsThorough, helpful, spoke clearly, good listener, verified all info. **** was very efficient and I trust the transaction.HotelPlanner.com
Date: 11/17/2025
Hello Barbie,
Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
******* Planelles
Review fromRickey C
Date: 11/13/2025
5 starsVery helpful, precise, very professional nice voice and helpful Great attitudeHotelPlanner.com
Date: 11/17/2025
Hello ******,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
******* Planelles
Review fromLaura Z
Date: 11/13/2025
4 starsService was good but *** did not disclose all rooms. Had to ask about the 2 double beds.HotelPlanner.com
Date: 11/17/2025
Greetings *****,
Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
******* Planelles
Review fromTiffany S
Date: 11/13/2025
5 stars****** was quick, precise and very nice! He understood what I needed and answered all my questions with good manners!!HotelPlanner.com
Date: 11/17/2025
Greetings *******,
Thank you for taking the time to provide us with feedback! We strive to provide the best service for our guests, and we're glad our efforts are being noticed. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
******* Planelles
Review fromJanice S
Date: 11/12/2025
1 starI asked for a king bed and pet friendly. I got a queen. Motel staff refused to move me to a king. Told your staff I didn't pay for it. Also charged me $40 additional for the pet when I told your staff twice that I had a dogHotelPlanner.com
Date: 11/14/2025
Greetings ******,
I was able to locate your reservation and would be happy to assist. We are currently reviewing your reservation concern and will provide an update as soon as possible. If you have any additional questions or concerns, please do not hesitate to reach out to me at ********************************************************.
We appreciate your patience and understanding regarding this matter.
Kind regards,
**** *******Review fromCheryl K
Date: 11/12/2025
5 stars**** did amazing job I really do appreciate it he straighten out the problemHotelPlanner.com
Date: 11/14/2025
Greetings,
Thank you for your feedback. We're delighted to hear that Jose was helpful and professional in assisting you. We hope you keep us in mind for your future travel needs!
Kind regards,
**** *******Review fromRonald R
Date: 11/12/2025
5 starsTarren, the young lady that assisted us in reserving our 3 rooms for Thanksgiving was knowledgeable, courteous and patient in listening to our housing needs over the holidays. She answered all of our questions with patience and a very clear understanding of our needs.HotelPlanner.com
Date: 11/14/2025
Greetings,
Thank you for sharing your feedback. We're delighted to hear that Tarren was knowledgeable and professional in assisting you. We truly appreciate your kind words and hope you'll keep us in mind for your future travel needs!
Kind regards,
**** *******Review fromLawrence B
Date: 11/12/2025
5 stars***** ******* was excellent making our reservation. Was fast and efficient and everything went as it should. Thank you *****.HotelPlanner.com
Date: 11/17/2025
Hello ********,
Thank you for your feedback! We're happy to hear that our team was able to assist you with your booking, we're always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
******* *********
Review fromThom J
Date: 11/12/2025
5 stars******** was very pleasant, very helpful and we were able to request my two reservations be booked for the same room. Thank you.HotelPlanner.com
Date: 11/14/2025
Greetings,
Thank you for your feedback. We are glad to hear that Vladimir was able to assist you with your booking, we are always happy to help!
Kind regards,
**** *******
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