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Find a Location

Crunch Bloomingdale has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Crunch Bloomingdale

      3236 Lithia Pinecrest Rd Valrico, FL 33596-5633

    • Crunch Bloomingdale

      2720 Broadway Center Blvd Brandon, FL 33510-2583

    Business ProfileforCrunch Bloomingdale

    Fitness Center
    Multi Location Business

    Additional business information

    Additional Info:
    Before filing a complaint, please verify the address of the gym franchise location that you used.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.17/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    23 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Crunch Bloomingdale has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Crunch Bloomingdale

        3236 Lithia Pinecrest Rd Valrico, FL 33596-5633

      • Crunch Bloomingdale

        2720 Broadway Center Blvd Brandon, FL 33510-2583

      Location of This Business
      3236 Lithia Pinecrest Rd, Valrico, FL 33596-5633
      BBB File Opened:
      10/2/2015
      Years in Business:
      10
      Business Started:
      4/23/2014
      Business Incorporated:
      4/23/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of HS10657 for this business, issued by Florida Department of Agriculture & Consumer Services

      These agencies may include:

      Florida Department of Agriculture & Consumer Services

      2005 Apalachee Pkwy

      Tallahassee FL 32399

      (800) 435-7352

      https://www.fdacs.gov

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Crunch Fitness
      • VRJ Brandon, LLC
      Contact Information

      Principal

      • Mr. Vince Julien, Manager

      Customer Contact

      • Ms. Kirstey Gallo, General Manager
      • Mr. Jake Peacock, Manager
      • Mr. Vince Julien, Manager
      • Mr. Jeff Dotson, Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Need to get in shape? BBB has tips for joining a gym

      Customer Complaints

      23 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/05/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      I signed up for membership at this club online 1/29/24 with the intent of obtaining a one month membership. On the website the membership was advertised as "month to month" and "no commitment". I went through registration process on the website and was informed that I would need to pay for one month and a pro-rated annual fee. It was not disclosed on the sign up page that I would be locked into a contract or be responsible for additional payments.After signing up I received an email with my contract that was a couple pages and outlined my personal responsibility when using the fitness center. Again there was no mention of additional expenses or a contract. I then used the fitness center until 2/23/24. On this date I spoke with a manager at the facility about cancelling my membership and was told I would have to pay for 90 days of membership and an annual fee before my membership could be cancelled. This amount totaled ******. I informed them that it was not disclosed that I would have to pay anything past the first month and the membership was advertised as "no commitment" and "month to month". They told me I should have received an email with my contract. I showed them the email I received did not mention any of this information. They stated that it must have been an issue with my email and that I only received the first couple pages of the contract. They also stated since it was outside of the 3 day window to cancel I would still have to pay before they would cancel my membership. I then showed them that I also did not have access to my contract through my member login on their website or their app (an error message popped up every time I clicked on "view contract"). I also told them I was never informed about a 3 day window to cancel. They seemed unfazed by this information and reiterated that I would be responsible for the full amount. I spoke with several managers and was told the same thing by all of them. I finally relented and paid the cancellation fee.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Philippe c

      1 star

      09/18/2023

      WARNING ?? WARNING ??Before signing up to work out with personal training read this first. My 16 years old son and I recently move to the area, he love to workout we ****** the closest Gym to us we find this one. I walked in singing a membership while I was signing the membership at the table gentleman name **** walked over introducing himself telling me his one of the managers. I ask the young man to sign me up for a session with, the young and him said it will be $10.00. Next day I show I receive a call from the manager **** saying I see you on sat morning. I come in he explains to me we normally sit with you to ask you for your goal because we want everyone to attend this gym to have a goal and help them reach, they goal. We walked over a few machines he spends 30m showing me a few things, then we went to a computer telling me to sign up here I explain to him I did not need a personal trainer, when I get home, I sit and read those things he made me sign which stated I sign to work out with a personal trainer. I immediately email him to say please cancel this I didnt want a personal trainer again. I SIGN UP FOR THE MEMBERSHIP ON AUG 19th 2023, I never have any session with him or ever workout with ****. On September 1st my account was charge $362. also, on September 15th 2023 another charge for $162.00 When I call every single person that answer the phone is a manager and none of them Can do anything for you. Theres no manager thats over any of them I will not advice any one to SIGN UP anything at this GYM. I have to went there and raise **** with **** still he tries to be lied ?? in my face telling me I didnt agree to workout with him. Avoid signing up for a personal trainer at all cost. I have a video to post online about my interaction with them. I believe the Co-owner name is ************************* and his son is one of the manager *************************** Those people have to be ASHAME OF THEMSELVE. . ***************************, do something I need my money

      Local BBB

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