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Find a Location

Aspire Financial Services, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Aspire Financial Services, LLC

      4010 W Boy Scout Blvd STE 500 Tampa, FL 33607-5742

    • Aspire Financial Services, LLC

      150 2nd Ave N Ste 1450 St Petersburg, FL 33701-3347

    • Aspire Financial Services, LLC

      9450 SW Gemini Dr Pmb 65198 Beaverton, OR 97008-7105

    Business ProfileforAspire Financial Services, LLC

    Retirement Planning Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Aspire Financial Services, LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Aspire Financial Services, LLC

        4010 W Boy Scout Blvd STE 500 Tampa, FL 33607-5742

      • Aspire Financial Services, LLC

        150 2nd Ave N Ste 1450 St Petersburg, FL 33701-3347

      • Aspire Financial Services, LLC

        9450 SW Gemini Dr Pmb 65198 Beaverton, OR 97008-7105

      Location of This Business
      4010 W Boy Scout Blvd STE 500, Tampa, FL 33607-5742
      BBB File Opened:
      10/14/2013
      Years in Business:
      11
      Business Started:
      5/2/2012
      Business Incorporated:
      5/2/2012
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Pete Kirtland, President, Managing Member
      Contact Information

      Principal

      • Mr. Pete Kirtland, President, Managing Member

      Customer Contact

      • Mr. Pete Kirtland, President, Managing Member
      • Mr. Mark Agustin, Vice President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      15 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/18/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      In October 2023 I left employment at ****** to work in another school district. I had my 403b invested in Aspire. I filled out all of the paperwork to transfer my 403b balance of ********* to a Vanguard 403b account. ********************** closed and liquidated my account on November ********. Nothing was ever received at Vanguard. I have called numerous times and have been told I have to wait 30 days. 30 days has pasted and now I am being told a different story each time I cal. I was told that Aspire had wired my money into the wrong account. I was told that Aspire sent a check and the check was cashed. Each time NO proof is being provided to me. It is now over 6 weeks and I am still without my funds. I have been unable to speak with a manager our provided with any documentation to support there claims. CASE ******** I want my $17,732.05 returned
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tierni S

      1 star

      04/27/2022

      Aspire Smart Retirement Services has taken my 403b money hostage. Since first contact 5/22/2020. I have followed all Separation of Service Distribution Packets forms 3 times and have all the paperwork to back this up. ( dating back to October/ 2021 Feb. 2022 and again, March 3/28/2022. I have also received TCG signature to release my 403b funds to me.

      Aspire Financial Services, LLC Response

      05/26/2022

      Aspire Financial Services, LLC ("Aspire") is in receipt of notification from the Better Business Bureau that Tierni ***** filed a one-star review of Aspire, noting delays in receiving a distribution from her 403(b) account.

      Aspire provides recordkeeping services for retirement plans and accounts. For Aspire to process a request for a distribution from an account, the request must include all required information as well as required approvals from the retirement plan sponsor and/or its third party administrator.

      Aspire has reviewed its records related to Ms. *****'s account and determined that, in each instance when Ms. ***** submitted a distribution request, the request was not in good order. In each instance, Aspire promptly contacted Ms. ***** to explain any missing information and/or approvals and to requested that Ms. ***** resubmit all request paperwork (including any missing information and/or approvals) for processing.

      Aspire's records show that a distribution was processed from Ms. *****'s account on May 3, 2022.

      Local BBB

      BBB of West Florida

      BBB Reports On

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