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Business Profile

Health Products

Harmony CBD

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health Products.

Complaints

Customer Complaints Summary

  • 50 total complaints in the last 3 years.
  • 28 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/25/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been receiving Orders from Harmony Wave by US Mail of (1) multiple bottles CBD Gummies and (2) ******** I did NOT order these products but they show up at my home address and they have been charging My ********************* checking account for several months now. They are shipped by **** Ground Advantage with an address of *************** ******************************************************************************************* Copy of last shipping label attached.

  • Initial Complaint

    Date:08/21/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I did not order all these shipments I have rec'd I need to cancel any further shipments and return what I did get.

  • Initial Complaint

    Date:08/18/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i ordered one bottle on 8/12.2025 for about ***** and was fraudulently billed for ******.

  • Initial Complaint

    Date:08/12/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered the first order because it seemed legit but after taking these gummies for 2 months it not only did nothing to help but made it difficult to walk so I quit taking them and things were better at that I was done they sent me 4 more bottles the end of July and billed me for them ****** $ I did not order the 2nd batch and will gladly give them back when my card is reimbursed and they send a call tag

  • Initial Complaint

    Date:08/05/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Order 1/15/2025 1:15 pm Harmony Flow CBD -2 $129.88 I ordered 1 bottle + 1 Free 1/15/2025 I called them and said I order 1 bottle + 1 free, not 2 bottles +2 Free. an internal credit was issued for ***** before my credit card was charged. 1/15/2025 My credit card ending in 7624 was only charged for the 1 bottle + 1 free bottle RMA 1/27/25 was issued for the return of 2 bottles (I could not take them) that I purchased 1/15/25. I mailed the 2 bottles back by **** 1/28/25 Tracking#********************** to ********, ** and they were picked up on 1/31/15. Credit was suppose to have been issued on 2/6/25. I have never received any credit. I started calling the call center ************** I have talked to about 10 different people about situation and nobody seems to be able to help me. They always say we will call you back, nobody never calls. I was calling once a week since February through June - no answer to my problem. In July I talked to a ****** at with the call center/billing ******* she said there was an error in processing my credit. She would get back with me - no call back. I talked to ***** on July 18 - they were in the process of correcting the error. He said to give them until July 30 to process the credit and he would call me - no call back. I talked to ****** on July 30 and she said give them August 1 - no call back. I talked to an Amara on August 4 she could not pull up anything on my account. She told me to call back in 2 hours for a supervisor to help me. I called back 2 1/2 hours later - no supervisor available. I called back again August 4, I talked to the same ***** as above which he did remember talking to me back in July. This time he asked for the tracking number. I was cut off. I have all times/names.

  • Initial Complaint

    Date:07/28/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a package of over CBD dummies and bottles from Bliss Harmony. I did not order these nor did I authorize any transactions and they are absolutely impossible to deal with. They would not accept the fact that I did not place these orders and I had to contact my bank and I'm currently undergoing disputing two separate transactions because I received two more bottles recently and was charged even more money.

  • Initial Complaint

    Date:07/21/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I keep receiving these CBD gummies, that I never ordered, from a company called Harmony Wave, from ********************. I finally found they are charging over ******/month. My son called them in June to see about returning them and getting credit. They told him its past 30 days and he can't return them. However they said that I had no on going subscription for them and they would send no more. My son has discovered they have charged me $569.64 for these things and I got another shipment after he was told they would stop. He has read complaints about them about the exact same thing. There phone number is ************, Please help, I have cancelled my credit card, but would like a refund and will send the product back. I get no emails about shipment or order numbers, total scam from ********.

  • Initial Complaint

    Date:07/16/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filling the complaint on behalf of my husband as ***. He ordered 1 bottle of the gummies and they automatically set up auto ship without his permission. We called and cancelled November 2024. We returned two packages for a refund and did not receive the refund at the price of $239.99 each. We received another package of gummies and immediately returned them and have not received the refund. I have been calling every month and have been told they would contact the billing department and expedite the refund. I have spoken to at least 3 managers and several of their employees without any resolution. They owe my husband a refund of $719.97. We have a rma number 33246EC10624 and confirmation number for the approved refund BFab7FB98D. This was for only two of the refunds. We have never purchased a product from a dishonest company as Harmony Glow.

  • Initial Complaint

    Date:07/08/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Tried to return and get refund for Harmony Wave CBD Gummies, 300 MG 30 count bottles. Never sent me return info. Today received a other 4 bottles which were not approved or ordered. ***************.

  • Initial Complaint

    Date:07/03/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with this company for *********** and a month later was billed again by them .. when I called the number they gave on my credit card bill to dispute the charge i only got a recording trying to sell a medic alert button and there was no customer service available! The company listed on the credit card bill had nothing to do with the Bliss Harmony CBD i purchased!I finally realized this whole thing is a scam to sign you up for automatic monthly charges of $189.99. I am now disputing this through my credit card company. I want others to know not to buy any products from them ! They are not an ethical business! Shady and Scammy!

Harmony CBD is NOT a BBB Accredited Business.

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