Reviews

Review Details

• Review fromGee M

  Date: 07/02/2025

  1 star

  Gee M

  Date: 07/02/2025

  Please be BEWARE and do not use this company as they mentioned $16 per month and then charged $199!!!! This company is a complete SCAM and is highly NOT recommended to use! Cancellation is only honored after 1 year of making you keep there services!

  EForms.com

  Date: 07/21/2025

  We ask that this review be removed or amended, as it does not accurately represent our services or the support this reviewer claims. 
  
  
  
  The user's account was serviced, and a pro-rated refund was issued. This user signed up for our 1-Year Pro (Annual) Plan via ******. That plan costs $199 annually, paid upfront for unlimited use of our premium services for the entire year. The terms of the subscription are clearly stated on the pricing page and reiterated on the checkout page prior to entering billing information. 
  
  
  
  Once the user was billed at the time of download, she filed a direct dispute with ******, putting the contested transaction in a "HOLD" status until ****** concluded its investigation. eForms does not have the ability to edit the transaction while the case is investigated. ****** found the case in eForms' favor; however, we processed a pro-rated refund to this customer due to her misunderstanding of the subscription she signed up for. We changed the Annual Subscription to a Single Document purchase, per her initial request when seeking the refund.  
  
  
  
  We ask that the user check her ****** account to view their refund receipt and remind her that she has lifetime access with unlimited edits to the document purchased. Based on the information above, we kindly request that this review be removed.  

• Review fromC. R.

  Date: 06/17/2025

  1 star

  C. R.

  Date: 06/17/2025

  Scam!! I cancelled my account and without notice was billed $50. Reached out to customer service and was told in so many words too bad. Do not use them, use legal zoom anything thats accredited but not EForms

  EForms.com

  Date: 06/18/2025

  We respectfully request that this review be removed or amended as it is not an accurate representation of the account activity, along with the fact that this customer has already been offered a courtesy refund.

  All customer activity and communication are timestamped for quality assurance. This user created an account and activated a Monthly Subscription Plan on June 9, 2025. This plan comes with a 7-Day Free Trial period, which was utilized to create and download an Eviction Notice using our form-filling services. No cancellation request was made during the initial trial period, so the subscription automatically renewed at $49.00 on June 17, 2025, following the conclusion of the 7-Day Free period. 

  The customer logged in following the initial renewal transaction and email confirmation, canceling the subscription at period end. Upon contacting our customer support team following the cancelation at period end yesterday, June 17, 2025, our agent explained the activity on the account and that it was charged as we have no record of a cancellation request until after the initial renewal, sharing the account's activity log.

  As a one-time courtesy, our agent processed a $49.00 refund and canceled the subscription immediately based on the user not wishing to pursue the subscription. We ask that the user allows 5-7 business days for the refund to appear on her statement, and make note that the initial transaction may VOID completely due to the charge and refund both being processed the same day, June 17, 2025. 

  C. R.

  Date: 06/24/2025

  This business has repeatedly sent notifications and requests to amend my post. The only change from my previous comment is they finally refunded the $49. Keep in mind that was After a day going back and forth with their customer service **** After I reported it to the BBB, my credit card etc. This is not an easy company to communicate with and it definitely isnt easy to resolve anything with them. If you choose to use them just beware the hard time youre signing yourself up for.

• Review fromShannon M

  Date: 05/06/2025

  1 star

  Shannon M

  Date: 05/06/2025

  A great deal of time can be spent filling out lengthy forms before finding out that there is a charge for completing them.

  EForms.com

  Date: 05/20/2025

  We respectfully request that this review be removed as it does not offer a genuine experience or representation of our available services.
  
  Contradictory to this reviewer's claim, we offer our forms for FREE as blank templates without registering an account or entering any billing information. Every FREE form is available per the individual state's compliance standards in Adobe PDF, MS ***** or as an ODT file. Each FREE form is available on that specific form's webpage on our site. Users can download our templates for FREE and never have to register an account or enter any payment information.

  If a customer utilizes our form-filling services, a premium plan service - that requires a subscription plan or Single Document purchase. Our Monthly Subscription comes with a 7-Day Free Trial for new members, even after utilizing our form-filling service. 

  Instructions on how to obtain our templates for FREE can be found on our FAQ page at *****************************************;

  EForms.com

  Date: 05/20/2025

  We respectfully request that this review be removed as it does not offer a genuine experience or representation of our available services.
  
  
  
  Contradictory to this reviewer's claim, we offer our forms for FREE as blank templates without registering an account or entering any billing information. Every FREE form is available per the individual state's compliance standards in Adobe PDF, MS ***** or as an ODT file. Each FREE form is available on that specific form's webpage on our site. Users can download our templates for FREE and never have to register an account or enter any payment information.

  
  

  If a customer utilizes our form-filling services, a premium plan service - that requires a subscription plan or Single Document purchase. Our Monthly Subscription comes with a 7-Day Free Trial for new members, even after utilizing our form-filling service. 

  
  

  Instructions on how to obtain our templates for FREE can be found on our FAQ page at *****************************************;

  Shannon M

  Date: 05/21/2025

  The business has contacted me directly in an effort to get me to reconsider my review. They also sent me the forms I created on their site on a one-time basis. In an effort to show that their forms were available free, a link was sent to instructions on how to achieve this. I followed the link and followed the instructions, but was confronted with a page that did not show the same options displayed in those instructions, namely, the option for the free form. The business suggested that I was using a link leading to the paid area. However, I tried using both the link they supplied as well as the method most users would use- a ****** search for the form and clicking on a result describing "Free" forms. Both led to a page without the option for a free form. I suggested they examine the html title labeling of that web page as it displays the title suggesting a free form was available on that page. I'm hopeful that they will correct the problem and make it possible to readily access these forms if they are, indeed available free of charge. If those changes are made and I am able to access free forms, I will happily update my review.

• Review fromKathy T

  Date: 02/08/2025

  1 star

  Kathy T

  Date: 02/08/2025

  Eforms claims the forms are free. I filled one out only to find out there's a charge. Their FAQ says the links to download free are under the form, but there are none. The area where they claim they should be is conveniently covered up by a large box with the heading "How It Works" and there's no way to delete, minimize, or move it. I would think with all the complaints if there was an error on their website, they would have found and fixed it by now. All these people aren't filing complaints for fun. Also beware when searching for forms, Eforms comes up under many different names. Incredibly deceiving, avoid them at all cost.

  EForms.com

  Date: 02/17/2025

  We respectfully request that this review be removed as it does not offer a genuine experience or representation of our available services.
  
  
  
  Contradictory to this reviewer's claim, we offer our forms for FREE as blank templates without registering an account or entering any billing information. Every FREE form is available per the individual state's compliance standards in Adobe PDF, MS Word, or as an ODT file. Each FREE form is available on that specific form's webpage on our site. Users can download our templates for FREE and never have to register an account or enter any payment information.
  
  We are unsure what the reviewer is claiming about the "How it Works" box, as all information is clearly stated in our FAQs. You can view the details at https://eforms.com/faq/. 

• Review fromJames D

  Date: 02/06/2025

  1 star

  James D

  Date: 02/06/2025

  Wish I had checked this website for reviews of eForms before I soiled myself with them - cost me $196. Be sure you read all the complaints or at least get a flavor of them before you do any business with them. Also for a laugh, read the few favorable ones. There are some businesses that ride the dark edge of legality and there isn't much that can be done about it. BEWARE!
  
  
  
  
  

  EForms.com

  Date: 02/17/2025

  This customer signed up for our Monthly Subscription Plan and did not cancel for over five months following the 7-Day Free Trial. When contacting our Customer Support Team after the most recent renewal, our agent processed a refund for the most recent charge. This refund was offered as a courtesy based our refund policy and escalated to management for further review of the additional refund requests (per standard operating procedure), informing the customer he'd hear back from management within 1 to 2 business days.
  
  The customer filed direct disputes with PayPal for the other transactions, claiming he never signed up for a subscription before our management team could reply to the escalated request two days later. Our CSM informed this customer that as the disputes were filed directly, the additional transactions were in a 'HOLD' status while PayPal conducted their investigation, and we could not provide any further refunds at that time. The customer was also informed that as the direct disputes were filed, eForms had to abide by the decision stemming from its investigation. 
  
  PayPal found each of the dispute cases in eForms' favor due to the customer activating a Monthly Subscription Plan and not canceling though renewal payment confirmation emails were sent at each new billing cycle. eForms had to abide by PayPal's decision.
  
  We do wish that customers would contact us first prior to filing direct disputes with PayPal. We do not have the ability to edit a transaction once a direct dispute has been filed. 

• Review fromMichael R

  Date: 01/14/2025

  1 star

  Michael R

  Date: 01/14/2025

  eForms is very deceiving. I need a document (receipt for donations received) for a nonprofit. I did a google search and eForms led me to believe I could do it for free. Once the document was created they wanted $16.59 to print or down load. Reluctantly I agreed only to find out I had signed up for a 1 year subscription at the price of $199 charged all at once. I asked for a refund and was given the runaround of a supervisor will be in touch. This was through their online chat. I called and got the same runaround.
  
  
  
  
  

  EForms.com

  Date: 01/15/2025

  We respectfully request that this review be removed as it does not offer a genuine experience or representation of our available services.

  
  

  We offer our forms for FREE as blank templates without registering an account or entering any billing information whatsoever. Every FREE form is available per the individual state's compliance standards in Adobe PDF, ********* Word, or as an ODT file. Each form is available as a FREE download on that specific form's webpage on our site.

  
  

  If a customer elects to utilize our form-filling software instead of downloading the FREE form (an optional upgrade elected by the customer), that service comes with a premium plan. All pricing options are listed in our Terms of Use, displayed in full transparency on our pricing page, and reiterated before checkout. This customer elected to activate an Annual Plan after completing his form. The Annual Plan costs $199.00 and is advertised as a one-time upfront payment for the entire year. Our pricing page also shows how it is a savings of 66% (breaking down to $16.59/month) when compared to the cost of an active Monthly Plan at $49.00 for 12 months, which would otherwise be $588.00.

  
  

   

  
  

  It seems that this reviewer did not read the description when selecting the Annual Plan from the pricing page options. After selecting the plan, the customer proceeded through the checkout page which reflected the $199.00 one-time payment when he entered his billing information. 

  
  

   

  
  

  Our support agents do not have the administrative access to process an Annual Plan refund, so it was escalated to management for review. Typical response time for management is 1-2 business days, though our customer support manager responded to this customer's escalation in less than 24 hours. We would have normally refunded this charge as a professional courtesy based on the customer's misunderstanding, though the reviewer had already filed a direct transaction dispute with ******, the merchant selected at checkout. The transaction is now in a HOLD status while ****** conducts its investigation. We must now abide by ******'s decision once the investigation has concluded. 

• Review fromKaliz R

  Date: 12/19/2024

  1 star

  Kaliz R

  Date: 12/19/2024

  EForms offered me a free template to use for a lease Agreement "FREE"This was no trial or anything like that. Then about a week later I see a charge for $50 from my bank account. These people are scammers. Do not use this service and if they charge your bank contact the Florida police.

  EForms.com

  Date: 01/15/2025

  We respectfully request that this review be removed as it does not offer a genuine experience or representation of our available services.

  
  

  Contradictory to this reviewer's claim, we offer our forms for FREE as blank templates without registering an account or entering any billing information. Every FREE form is available per the individual state's compliance standards in Adobe PDF, ********* Word, or as an ODT file. Each FREE form is available on that specific form's webpage on our site. Users can download our templates for FREE and never have to register an account or enter any payment information.

  
  

  This customer elected to utilize our form-filling software instead of downloading the FREE form (an optional upgrade elected by the customer). This service comes with a premium plan. All pricing options are listed in our Terms of Use, reiterated before checkout, and displayed in full transparency on our pricing page.

  
  

  This customer still had the ability to obtain her forms for FREE, even after using our premium form-filling services, as she activated our Monthly Subscription Plan, which comes with a "no obligations" 7-Day Free Trial period for new subscribers. The only reason the account was billed is because the customer did not cancel within the ***** Free Trial period. 

  
  

   

  
  

  When she contacted our support team on December 19, 2024, our agent explained the activity on the account and why it was billed. As a professional courtesy, we processed a refund for the initial charge the same day. As this review does not represent our services or how we support our customers, we respectfully request this review be removed. 

• Review fromTerri M

  Date: 12/17/2024

  1 star

  Terri M

  Date: 12/17/2024

  Less than a 1 star.Started the 7 day trial. Went in to edit the forms I created, entered a 2nd email address I use for business purposes and was charged.Customer service says their policy is only 1 account per email address. Now I have been charged 2 $49 fees, even though I have an email confirming my ****************** money grab company.

  EForms.com

  Date: 01/15/2025

  We respectfully request that this review be removed as this customer was denied a refund due to violating our Terms of Use.

  Each user has the option to activate a Monthly Subscription Plan that comes with a 7-Day Free Trial period for "new users" only.This customer activated two (2) separate Monthly Subscription Plans under different email addresses, utilizing the "new member" free trial periods under each account. Each subscription was used to create the same forms, and this reviewer's name and billing address were associated with each account.

  The first subscription was canceled within the 7-Day Free Trial period, so the form created using our propriety form-filing software (a premium service) was obtained at no charge.When the customer failed to cancel the second subscription within the trial period (though ineligible per our Terms of Use), the secondary account was billed. Our support team informed the customer that the second account was ineligible for a refund due to violating our Terms of Use, providing supporting documentation confirming the violation.

  Each user is only allowed one Monthly Subscription with a single 7-Day Free Trial, as that offer is available to new subscribers only as a way for customers to try out our services without any fees.When our customer support manager explained why the secondary account was ineligible for a refund, the customer stated she was going to leave negative reviews on public forums.

• Review fromMegan U

  Date: 11/19/2024

  1 star

  Megan U

  Date: 11/19/2024

  They have their free trial but do not do a courtesy reminder that you will be auto charged. I cancelled immediately upon receiving the charge notification and now they are refusing to refund.

  EForms.com

  Date: 12/02/2024

  This customer was not issued a refund due to the transaction being disputed directly with PayPal prior to contacting us on November 17, 2024. The account was automatically billed due to no cancellation being requested during the 7-Day Free Trial period. The terms of the Monthly Subscription and 7-Day Free Trial timelines are presented to the customer in our Terms of Use, on our FAQ page, and reiterated on the checkout page prior to the customer entering any billing information0...
  
  When a transaction is disputed directly with PayPal, the transaction is placed into a "HOLD" status while PayPal conducts its investigation. This information was relayed to the customer when she contacted us after disputing the charge directly. We informed the customer that as the dispute was filed prior to contacting us directly requesting a refund, we are in the hold status, and must abide by the decision stemming from PayPal's investigation.
  
  PayPal found the case in eForms' favor on November 24, 2024, citing that a digital service was provided under the Monthly Subscription Plan, no cancellation was made by the customer within the trial period, and all timelines and terms of the subscription were presented to the customer appropriately prior to activating the subscription.

• Review fromJanis D

  Date: 11/07/2024

  1 star

  Janis D

  Date: 11/07/2024

  They advertise “Free Durable Power of Attorney form” but once one fills it out, it cannot be accessed without paying a monthly or one time payment.
  
  
  
  
  

  EForms.com

  Date: 11/11/2024

  We respectfully request that this review be removed as it does not offer a genuine experience or representation of our available services.

  
  

  Contradictory to this reviewer's claim, we offer our forms for FREE as blank templates without registering an account or entering any billing information. Every FREE form is available per the individual state's compliance standards in Adobe PDF, Microsoft Word, or as an ODT file. Each FREE form is available on that specific form's webpage on our site. Users can download our templates for FREE and never have to register an account or enter any payment information.

  
  

  If a customer elects to utilize our form-filling software instead of downloading the FREE form (an optional upgrade elected by the customer), that service comes with a premium plan. All pricing options are listed in our Terms of Use, reiterated before checkout, and displayed in full transparency on our pricing page.

  
  

  Customers still have the ability to obtain their forms for FREE, even after using our premium form-filling services, as our Monthly Subscription Plan comes with a "no obligations" 7-Day Free Trial period for new subscribers.