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Business Profile

Credit Union

Suncoast Credit Union

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Suncoast Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

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Suncoast Credit Union has 83 locations, listed below.

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    Customer Review Ratings

    1.48

    Average of 82 Customer Reviews

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    Review Details

    • Shirley D.

      Date: 10/31/2022

      My account was hacked six months ago. I. Called the number on the back of the card and thought I was getting a investigated ,turns out some how my call got intersected and was talking six months to a fraud! And Suncoast is acting as if I'm the criminal ?? . They would not return my money to me, I have to go get a police report as if it my card was stolen, before they open a active fraud investigation! I'm broke my credit is ruined, because suncoast groups your accounts together so they had access to my card, savings and my credit card. I would never tell anyone to bank there!!!

    • James R

      Date: 10/17/2022

      Sure this Credit Union has a one star rating and I have not been happy with them at times but in the end they are free for personal and small business and offer great rates on loans and credit cards. I hated the video tellers when they first came out but now find them to be faster than the physical tellers they had at the bank. I remember when they introduced a new website in 2015 and my mortgage application was missing and nobody would help. I called the CEO of the credit union and he called me back within 10 minutes to see how he could help. Then he handed me off to Larry who was the VP of commercial lending who took over my case and got my mortgage back on track. How many banks with 60 locations can you call and talk with the CEO directly in under 10 minutes? SUNCOAST CREDIT UNION THAT'S WHO!

      James R

      Date: 10/17/2022

      I forgot to mention that Suncoast Credit Union required members to live in Florida for 6 months prior to funding a loan at the time I applied. The CEO asked me questions about my online business and I personally believe he approved the loan. I put 25% down on the house but still.

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