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Business Profile

Cabinets

Cabinets.com

Reviews

Customer Review Ratings

4.66/5 stars

Average of 155 Customer Reviews

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Review Details

  • Review fromMary M

    Date: 03/17/2023

    5 stars
    We worked with ****** in this process and he was incredibly knowledgable and helpful. And we made various changes to our order last minute that he accommodated. He spent hours with us designing our kitchen and has both good design sense and a great personality. It was a pleasure working with him. We couldn't be happier with the process. ****** is an asset to your organization and we will recommend Cabinets.com without hesitation.Thanks, **** and ******

    Cabinets.com

    Date: 03/24/2023

    Hi ****- Wow, thank you so much for your review! We always suggest working with our team of expert designers to ensure you get the very best design for your unique home, and we're glad ****** was able to deliver exactly that. Thanks again sharing your Cabinets.com experience!
  • Review fromTerica A

    Date: 03/15/2023

    5 stars
    Ordering cabinets online was a fairly terrifying decision to make. First of all, I am completely inexperienced in all things home improvement- and secondly, we are just humble middle-class people who have to carefully budget for every purchase we make. It took us more than a decade to save for this kitchen remodel and I felt that if I made the wrong choices, the failures would haunt me for the next two decades.At first glance, I really couldnt tell much difference between these online cabinets versus the ********** Pre Assembled cabinets, except the huge price difference! But, if you look closely at peoples photos of the other RTA cabinets and HD- you notice right away that Cabinets.com braces their cabinets in the front and back all the way across. A lot of the others use these little corner plastic pieces. You arent going to find plastic anywhere on these cabinets except the soft close drawer mechanism. The upper cabinets on a lot of these RTA and HD Cabinets have unfinished bottoms- which granted, you dont see the bottoms much- but if you do a full height backsplash like I did- that little inch plywood foot on the edges of the cabinets is going to be a hassle. I cried accidentally when I came home last weekend and suddenly saw my kitchen in its fullness. I had already been seeing it, of course. But, I think the reason the tears came up was because I could never have allowed myself to dream of remodeling my kitchen. Cabinets.com made it possible for me to not only have a remodeled kitchen- but one that is truly beautiful and I can be proud of for years to come. Ordering cabinets online was terrifying at one point- but after this experience, I feel totally confident in telling all my friends to do it- and even more importantly, I believe that there are still good people out there, even if I cant see them face to face, who care about their craftsmanship, and want to do the right thing as a business.

    Cabinets.com

    Date: 03/24/2023

    Hi ******- Thanks so much for your review. Buying kitchen cabinets online might feel a little unorthodox (and yes, even terrifying!), but we're so glad you found us! We aim to take the guesswork out of home renovation with plenty of site-based education, 3D renders, and samples so our customers can feel confident with their purchases. Thanks again for sharing your Cabinets.com experience... we hope you love your cabinets for years to come!
  • Review fromBarbara C

    Date: 03/10/2023

    5 stars
    Just finished my kitchen cabinet remodel.I picked the high gloss sage. My installer said that they are the best cabinets he has ever installed including the much higher priced cabinets.My total experience was excellent . I like that the cabinets are made in *****************.I recommend them one hundred percent.

    Cabinets.com

    Date: 03/24/2023

    Hi *******- Congratulations on completing your remodel! We saw photos of your kitchen and we have to say that it is stunning! Gloss Sage was a wonderful choice. Thank you for your 5 star review and recommendation... enjoy your new kitchen!
  • Review fromShannan L.

    Date: 02/24/2023

    5 stars
    I have used this company 4 times now for kitchen remodels. They have been incredibly helpful, reliable, ************** havent found a company that beats them in price or service. Ive used the same designer multiple times and would go back again!

    Cabinets.com

    Date: 03/24/2023

    Hi *******- Welcome back, and thank you for sharing your Cabinets.com experience! Our expert design team is a valuable resource for every remodeler, and we're thrilled you've enjoyed working with *****. Thanks again for your 5 star review... we look forward to working with you again soon!
  • Review fromLisa S

    Date: 01/15/2023

    5 stars
    Our friends recommended cabinets.com after they did a kitchen and bath remodel. We decided to use them for a whole house renovation and couldnt be happier! ************ was creative and very detail oriented. He responded to my every question, idea and suggestion, giving us elevations every time in order to see how everything would look. After 8 revisions, we came up with designs that will be stylish, functional and cost effective. Id give *********************** stars if I could.

    Cabinets.com

    Date: 01/23/2023

    Wow, thank you so much for your 5 (or 10!) star review, ****! We're glad you enjoyed your Cabinets.com experience with Danny. Please be sure to send him photos once your project is complete... we'd love to see!
  • Review fromKimberly L

    Date: 01/06/2023

    5 stars
    I started working with Cabinets.com in 2021 during our lake house construction. 5 Stars for Cabinets.com in my opinion. From ordering samples to working with designer ******* to delivery.and customer service! All excellent!

    Cabinets.com

    Date: 01/23/2023

    Hi ********- That's what we like to hear! Thanks so much for your kind review... we look forward to working with you again soon!
  • Review fromSkelly W

    Date: 01/04/2023

    5 stars
    I highly recommend cabinets.com. Their products are beautiful, and the designers are extremely professional. I especially want to recognize ****, who has been so patient and professional throughout our entire design process. She has created our dream kitchen and bathroom. We cannot speak highly enough of this company and its employees. Five stars for sure!

    Cabinets.com

    Date: 01/23/2023

    Hi ******- Thanks so much for your recommendation and 5 star review! Sara is a phenomenal resource for everything design, and we're glad you enjoyed your Cabinets.com experience with her. Thanks again!
  • Review fromKris N

    Date: 12/27/2022

    5 stars
    Great company to work with; designing a kitchen is not easy but Cabinets.com came through with flying colors. I had a few hiccups, but ********************* from customer service took care of everything. I just had to explain what the issue was and it was corrected in a short time. e.g. one of the drawers was damaged during shipment, I sent sent *** a picture of the damaged drawer and it was replaced in no time. My wife is extremely happy with her new kitchen; "A Happy Wife Happy Life"KN **

    Cabinets.com

    Date: 01/23/2023

    Hi ****- We're so happy to hear we've helped make your life a happier one ;) Thanks for sharing your Cabinets.com experience starring our talented Amy. We hope you and your wife enjoy the cabinets for years to come.
  • Review fromKonstantin D

    Date: 11/30/2022

    5 stars
    Great designer ***************************. Good overall service. Easy-to-use website. Highly recommend.

    Cabinets.com

    Date: 01/23/2023

    Hi **********- Easy is what we aim for! Thanks so much for your review.
  • Review fromJay J.

    Date: 11/25/2022

    5 stars
    As an hurricane ***************** survivor rebuilding is very difficult, and the stress of the event both emotional and financial are great. These are times of great vulnerability and causes intellectual errors which need to be tracked in order to accomplish the complex job of rebuilding ones home, especially when kitchen cabinets and bathroom cabinets are concerned. **************** team leader, ******************** is one person who truly extricated me from a difficult position due to my lack of follow-through I had serious error in my order ******* was able to with kindness, intellectual abilities, and knowledge work out my difficult delivery, problems and specifications without a hitch , if you are in need of kitchen cabinets or any other kind of cabinets, dont hesitate to call Cabinets.Com they are truly a multi functional and customer focused company. I recommend them with ************************************************** addition to my wonderful designer **** did a fabulous job on designing our kitchen. Exactly as we had envisioned it. Everything is good at Cabinets.Com.

    Cabinets.com

    Date: 01/23/2023

    Hi ***- We appreciate your detailed review... thank you for taking the time to share! We can only imagine the difficulties you've encountered due to the devastation Hurricane Ian left behind, but we're glad our team was able to help alleviate your cabinet-related issues. Thank you again for your 5 (or 10!) star review, and please be sure to reach out if we can help with anything else.

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